DCB Bank
DCB Bank Customer Care
Address: P.O. Box No. 7643, Malad (West), Mumbai 400064.
Email ID: customercare@dcbbank.com
Phone No: 022 6899 7777
Website : https://www.dcbbank.com/
Latest Judgments
Total 108 Consumer Court Cases Against DCB Bank.
THE AUTHORIZED OFFICER DCB BANK LTD. V/S MRS. KANTA NARESHCHANDRA SHETE
Court Name: Nagpur
Appelant Advocate ADV. SUNIL S. SHINDE
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/757/2022( Date of Filing : 11 Nov 2022 )1. MRS. KANTA NARESHCHANDRA SHETER/O. HOUSE NO.311/B, MUNSHI GALI, NEAR MUNSHI TEMPLE, ...
Case Number: 757
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Date of Filing: 11-11-2022
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Date of Upload: 23-08-2024
DCB Bank Ltd V/S Shimla Devi
Court Name: Ludhiana
Appelant Advocate Anand Sabharwal
Respondant Advocate Rajiv Abhi adv
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Consumer Complaint No:302 dated 15.06.2021. Date of decision: 02.08.2024.Shimla Devi wife of Late Shri Jiwan Kumar, resident of B-36/1011, Guru Amardass Nagar, Near Lodhi Club, Rajguru Nagar, Near Juneja Bakery, Sunet, L...
Case Number: 21
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Date of Filing: 15-06-2021
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Date of Upload: 07-08-2024
The MD/ Chairman, DCB Bank V/S Sumit Arora S/o Balwinder Singh aged 72 years
Court Name: Jalandhar
Appelant Advocate Sunil Mehta
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/176/2024( Date of Filing : 07 May 2024 )1. Sumit Aneja S/o Balwinder Singh aged 72 years602-L, Model Town Jalandharjalandha...
Case Number: 176
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Date of Filing: 07-05-2024
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Date of Upload: 01-08-2024
Regional Head, DCB Bank Ltd. V/S Mrs. Amrin Kahan
Court Name: Kendrapara
Appelant Advocate Sri Deb Kishore Kar & Associates
Respondant Advocate Sri Prabir Ku.Ray & Associates
OFFICE OF THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KENDRAPARA, ODISHAComplaint Case No. CC/74/2023( Date of Filing : 06 Jun 2023 )1. Mrs. Amrin KahanW/o- Anwar Ali Khan At- Jaipura Ps-Kendrapara Town Po/Dist-KendraparaOdisha...........Complainant(s)Versus1. Regional H...
Case Number: 74
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Date of Filing: 06-06-2023
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Date of Upload: 02-08-2024
The Divisional Manager DCB Bank and another V/S Smt.Khairun Bee
Court Name: Bellary
Appelant Advocate Nagaraj Halwagal
Respondant Advocate OP 1 by NT, OP 2 by TSR
Case Number: 32
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Date of Filing: 21-03-2024
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Date of Upload: 02-08-2024
DCB Bank Limited V/S Jagdeep Singh
Court Name: Firozpur
Appelant Advocate Ujjwal Srivastav
Respondant Advocate
Case Number: 480
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Date of Filing: 11-12-2020
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Date of Upload: 25-06-2024
The Branch Manager DCB Bank V/S Chidanand S/o Mallikarjun
Court Name: Gulbarga
Appelant Advocate By Sr iSudhindra M.Y Advocate
Respondant Advocate
Case Number: 155
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Date of Filing: 16-09-2023
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Date of Upload: 04-06-2024
The Branch Manager, DCB Bank Limited V/S Sanganagouda Lenkanagouda Patil
Court Name: Bagalkot
Appelant Advocate M S Hullur
Respondant Advocate N T
Case Number: 21
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Date of Filing: 22-03-2024
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Date of Upload: 10-06-2024
M/s DCB Bank Ltd. & Others V/S Rameshwar Bansal s/o S R Bansal & Etc.
Court Name: Faridabad
Appelant Advocate Ajay Yadav
Respondant Advocate
Distic forum Faridabad, hariyanafaridabadfinal orderComplaint Case No. CC/118/2023( Date of Filing : 15 Feb 2023 )1. Rameshwar Bansal s/o S R Bansal & Etc.H. no. 169, Sec-17, FBD...........Complainant(s)Versus1. M/s DCB Bank Ltd. & Others7/56, 3rd Floor, Deshbandhu Gupta Road Kar...
Case Number: 118
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Date of Filing: 15-02-2023
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Date of Upload: 25-06-2024
The Manager DCB Bank Ltd. V/S Sri Subhra Ranjan Patra
Court Name: Jagatsinghapur
Appelant Advocate Mr.C.Mishra
Respondant Advocate Mr. P.K. Ray & Associates
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION JAGATSINGHPURJAGATSINGHPURComplaint Case No. CC/88/2022( Date of Filing : 21 Apr 2022 )1. Sri Subhra Ranjan PatraAt/PO- Tarapur, PS- Raghunathpur, Dist-Jagatsinghpur ...........Complainant(s)Versus1. The Manager DCB Bank Ltd.At/PO- ...
Case Number: 88
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Date of Filing: 21-04-2022
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Date of Upload: 10-06-2024
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Common FAQ
Question : Am I eligible to file case against DCB Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against DCB Bank ?
Answer : A complaint may be made against DCB Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt DCB Bank in Consumer Court in 4 Steps
Filing a complaint against DCB Bank in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
Step 1
Contact DCB Bank Customer Care
DCB Customer Care: 022 6899 7777 / 040 6815 7777Email customercare@dcbbank.com
NRI Customers please contact: +91 22 61271000
Email nri@dcbbank.com (For queries related to NRI banking services)
For Demat please email demat@dcbbank.com
For DCB Loans email loans@dcbbank.com
Step 2
Contact DCB Bank Principal Nodal Officer
If, for any reason, our Customer Care Team or the Branch is unable to resolve your concern, or should you not receive a communication from them within 10 working days, you can approach our Principal Nodal Officer at the Corporate & Registered Office:Ms. Preeti Dhar
DCB Bank Limited
6th Floor, Peninsula Business Park,
Tower A, Senapati Bapat Marg,
Lower Parel, Mumbai-400013.
Tel: +91 22 6618 7031
E-mail: nodal.officer@dcbbank.com
Step 3
If you are dissatisfied with the DCB Bank Nodal officer response, you can contact the Banking Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.
DCB Bank Ombudsman List
We suggest you to also visit the below link to know the landmark cases against Banking Services.
Landmark Consumer Cases
Step 4
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against DCB Bank.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.