Country Vacations

Country Vacations Customer Care

Address: COUNTRY CLUB INDIA Country Club Kool #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad - 500016. Andhra Pradesh.

Email ID: centralrmc@countryclubmail.com

Phone No: + 91 8121220686 (Mon-Sat)

Website : www.countryvacationsindia.com/

Latest Judgments

Total 593 Consumer Court Cases Against Country Vacations.

Karnataka

Country Vacations V/S CA Ajay Kumar Chalasani

Country Vacations   Country Vacations  

Court Name: Bangalore Urban

Appelant Advocate party

Respondant Advocate

BANGALORE URBAN DISTRICT CONSUMER FORUM (Principal)8TH FLOOR, CAUVERY BHAVAN, BWSSB BUILDING, BANGALORE-5600 09.Complaint Case No. CC/11/12721. CA Ajay Kumar ChalasaniFlat no.105,Sai Srinivasa Apartments,Shiva Ganga Layout,Behind More Mega Store,Mahadevapura,B'lore-560048 BEFORE:...

Case Number: 11

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Date of Filing: 11-07-2011

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Date of Upload: 30-11--0001

Karnataka

The Country Vacations V/S Mr.R.V.Narayana

Country Vacations   Country Vacations  

Court Name: Bangalore Urban

Appelant Advocate Mr.Shivaraju

Respondant Advocate

BANGALORE URBAN DISTRICT CONSUMER FORUM (Principal)8TH FLOOR, CAUVERY BHAVAN, BWSSB BUILDING, BANGALORE-5600 09.Complaint Case No. CC/11/14901. Mr.R.V.Narayana S/o Late Venkataramanappa,Aged about 57 years,R/at No.45,Maruthy Layout,Singapura Main Road,3rd cross,M.S.Palya,B'lore-5...

Case Number: 11

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Date of Filing: 10-08-2011

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Date of Upload: 30-11--0001

Karnataka

Country Vacations V/S NaveenKumar K.G

Country Vacations  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/1242/2011( Date of Filing : 07 Jul 2011 )1. NaveenKumar K.GBangalore-61...........Compla...

Case Number: 1242

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Date of Filing: 07-07-2011

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Date of Upload: 01-08-2022

Kerala

COUNTRY VACATIONS V/S ALIBARAMY

Country Vacations   Country Vacations  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CC NO. 146 Of 20101. ALIBARAMYASHIYANA,KURIYAL LANE,KOZHIKODEKOZHIKODE2. COUNTRY CLUB (I) LTD6-3-1219,BEGUMPET,HYDERBAD,500016...........Complainant(s)Versus1. COUNTRY VACATIONSINTERNATIONAL HOLIDAY CLUB,2ND FLOOR(MARKETED BY COUNTRY VACATIONS,(A DIVISION OF COUNTRY CLUB (I) LTD,...

Case Number: 146

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Date of Filing: 05-04-2010

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Date of Upload: 30-11--0001

Karnataka

The Country Vacations International Holiday club,A Division of country club(I) ltd V/S Mrs Syeda Rafia Jabeen

Country Vacations   Country Vacations   Holiday  

Court Name: Bangalore 2nd Additional

Appelant Advocate Mr M Gangadharaiah

Respondant Advocate D.Narase Gowda

Case Number: 706

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Date of Filing: 11-04-2011

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Date of Upload: 27-01-2022

Karnataka

The Manager Country Vacations A Division of Country Club (India) Ltd V/S Sri. B. Nataraj S/o. Sri. B. Maregoud, Aged about 37 Years

Country Club   Country Club   Country Vacations   Club  

Court Name: Bangalore 4th Additional

Appelant Advocate Inperson

Respondant Advocate

BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/11/1971. Sri. B. Nataraj S/o. Sri. B. Maregoud, Aged about 37 YearsResiding at Uttarahalli Main Road, Chikkalasa...

Case Number: 11

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Date of Filing: 28-01-2011

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Date of Upload: 30-11--0001

Maharashtra

Country Vacations Pvt. Ltd. V/S Ravi Tikka

Country Vacations  

Court Name: Pune

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/11/541. Ravi TikkaC/o D.B.Borude,House No. 3 Ganapati society,3rd street Kharadi Pune 14PuneMaha...........Complainant(s)Versus1. Country Vacations Pvt. Ltd.308/309,Connaught place, Band garden Road, Opp Tata Management Centre, Pune 14PuneMaha2. CEO of count...

Case Number: 11

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Date of Filing: 03-02-2011

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Date of Upload: 30-11--0001

Kerala

The Secretary, M/S Country Vacations V/S Pradeep N.S

Country Vacations  

Court Name: Thiruvananthapuram

Appelant Advocate Kamaleswaram S. Manikantan Naur

Respondant Advocate

Complaint Case No. CC/10/3501. Pradeep N.SLekshmi Vihar, Babuji Nagar,PongummooduTVMKerala...........Complainant(s)Versus1. The Secretary, M/S Country Vacations4 C, Capitol Center,Statue Opp, M.G RoadTVMKerala2. M/S Country VacationsInternational Holiday Club............Opp.Party...

Case Number: 10

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Date of Filing: 02-11-2010

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Date of Upload: 30-11--0001

Karnataka

The Country Vacations Internationa Holiday Club, A Division of Country Club (1) Ltd V/S Sri. Rudraprakash Aged about 36 Years S/o basavaraj

Country Club   Country Club   Country Vacations   Country Vacations   Club   Holiday  

Court Name: Bangalore 4th Additional

Appelant Advocate Mr. K. Venkat

Respondant Advocate

BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/10/22281. Sri. Rudraprakash Aged about 36 Years S/o basavarajNo.31/1 3rd Main Road, Kasturibanagar, Mysore Road,...

Case Number: 10

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Date of Filing: 28-09-2010

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Date of Upload: 30-11--0001

Karnataka

The Country Vacations International Holiday Club, A Division of Country Club (1) Ltd V/S Mr.Abdul Jabber S/o Abdul Sattar Aged about 42 Years

Country Club   Country Vacations   Country Vacations   Club   Holiday  

Court Name: Bangalore 4th Additional

Appelant Advocate Mr.K. venkat

Respondant Advocate

BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/10/22271. Mr.Abdul Jabber S/o Abdul Sattar Aged about 42 YearsNo.78/1 4th Cross, Vinayaka Nagar Bangalore -56002...

Case Number: 10

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Date of Filing: 28-09-2010

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Country Vacations in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Country Vacations ?

Answer : A complaint may be made against Country Vacations under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Country Vacations is a popular leisure and hospitality company offering a range of vacation and clubbing experiences. Established with the aim of providing members with memorable holiday experiences, Country Vacations has a significant presence in India and several international destinations.
Country Vacations offers a diverse portfolio of vacation options, including holiday memberships and packages. Members gain access to a network of resorts, hotels, and clubs equipped with modern amenities, including swimming pools, gyms, spa facilities, and various recreational activities.
The company has garnered both praise and criticism. Supporters appreciate the convenience and value for money offered by their vacation packages, citing enjoyable stays at their properties. On the other hand, some customers have raised concerns about membership terms and conditions, citing difficulties in canceling memberships or booking desired dates.
As with any business, individual experiences with Country Vacations can vary widely, making it essential for potential customers to thoroughly research and understand the terms and conditions before committing to a membership. Overall, Country Vacations plays a significant role in the Indian leisure and hospitality industry, serving a diverse clientele seeking vacation options and clubbing experiences.

Filing a complaint against Country Vacations involves a series of steps to ensure that your concerns are addressed properly. Here's a guide on how to do it:


Contact Customer Service: Start by reaching out to Country Vacations' customer service department. You can usually find their contact information on their official website or any membership documents you have. Explain your issue and request assistance in resolving it. Be polite and patient during this initial contact.
Document Your Complaint: Before proceeding further, gather all relevant documents related to your complaint. This may include your membership agreement, receipts, correspondence with the company, and any evidence supporting your claim.
Draft a Formal Complaint: If your issue remains unresolved after contacting customer service, consider drafting a formal written complaint. In your complaint, clearly describe the problem, provide specific details such as dates, locations, and names of employees you've interacted with, and state the resolution you're seeking.
Check the Membership Agreement: Review your membership agreement with Country Vacations to understand their policies regarding complaints and dispute resolution. This document may specify the steps you need to follow and the timeframes for resolution.
Contact Regulatory Authorities: Depending on your location, there may be government agencies or consumer protection organizations that oversee complaints against businesses like Country Vacations. Check with your local consumer affairs department or ombudsman office for guidance on filing a complaint.
Online Consumer Complaint Portals: Utilize online platforms and forums where consumers can post complaints about companies. Sharing your experience on these platforms may attract attention and support from others who have faced similar issues.
Social Media and Review Sites: Express your grievances on social media platforms and review websites. Companies often monitor their online reputation and may respond to public complaints.
Legal Consultation: If your complaint remains unresolved and you believe you have a strong case, consult with a legal professional to explore legal remedies, including potential legal action or arbitration if your membership agreement includes dispute resolution clauses.
Consider Mediation: In some cases, mediation can be an effective way to resolve disputes without going to court. Mediators help both parties reach a mutually agreeable solution.
Remember to remain patient and persistent while pursuing your complaint. Keep copies of all communication related to your complaint, and be prepared to provide evidence to support your claims. It's essential to understand your rights and obligations as outlined in your membership agreement to navigate the complaint resolution process effectively.