Country Vacations

Country Vacations Customer Care

Address: COUNTRY CLUB INDIA Country Club Kool #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad - 500016. Andhra Pradesh.

Email ID: centralrmc@countryclubmail.com

Phone No: + 91 8121220686 (Mon-Sat)

Website : www.countryvacationsindia.com/

Latest Judgments

Total 593 Consumer Court Cases Against Country Vacations.

West Bengal

Country Vacations and another V/S Yasmina Begum and another

Country Vacations  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Unit-1, Kolkata8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site : confonet.nic.inComplaint Case No. CC/199/20151. Yasmina Begum and another 2/70A, Azadgarh Road, Tollygunge, Loknath Bhavan (Gr. Floor), Kolkata - 700040. 2. Manjur Mu...

Case Number: 199

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Date of Filing: 21-04-2015

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Date of Upload: 13-05-2015

West Bengal

Country Vacations and 2 ohters V/S Jharna Chakraborty and another

Country Vacations  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/189/2015( Date of Filing : 16 Apr 2015 )1. Jharna Chakraborty and another P-11, RRM Park, RRM Roy Road, Bank Colony(Near...

Case Number: 189

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Date of Filing: 16-04-2015

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Date of Upload: 26-06-2023

Maharashtra

COUNTRY VACATIONS V/S SUDEEP PRAMOD HIREY

Country Vacations  

Court Name: Additional DCF, Mumbai(Suburban)

Appelant Advocate

Respondant Advocate Shibu Devasia

Addl. Consumer Disputes Redressal Forum, Mumbai Suburban DistrictAdmin Bldg., 3rd floor, Nr. Chetana College, Bandra-East, Mumbai-51Complaint Case No. CC/14/1551. SUDEEP PRAMOD HIREYBILWA KUNJ, A 63, LBS ROAD, NEAR ESIS HOSPITAL, MUMLUND (W), MUMBAI...........Complainant(s)Versus...

Case Number: 14

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Date of Filing: 18-12-2014

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Date of Upload: 20-04-2015

Telangana

Country Vacations V/S Mr. Salim M. Sheriff

Country Vacations  

Court Name: Hyderabad

Appelant Advocate M/s. G. Nanda Gopal

Respondant Advocate S. Rajesh Jaiswal

Case Number: 104

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Date of Filing: 05-02-2014

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Date of Upload: 06-05-2015

Punjab

Country Vacations Adivision of Country Club Ltd. V/S Divya Wahi

Country Club   Country Vacations   Country Vacations   Club  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/14/5921. Divya WahiR/o 493, Basant Nagar, Majitha Road, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Country Vacations Adivision of Country Cl...

Case Number: 14

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Date of Filing: 13-11-2014

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Date of Upload: 06-05-2015

West Bengal

The Branch Manager Country Vacations V/S Poulomi Acharya

Country Vacations  

Court Name: Burdwan

Appelant Advocate Suvro Chakraborty

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM166 Nivedita Pally, Muchipara, G.T. Road, P.O. Sripally,Dist Burdwan - 713103Complaint Case No. CC/26/20151. Poulomi AcharyaB.G Nande Road Shyambazar P.O RajbatiBurdwanWestBengal...........Complainant(s)Versus1. The Branch Manager Country...

Case Number: 26

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Date of Filing: 16-01-2015

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Date of Upload: 30-03-2015

Telangana

Country Vacations V/S Rajpal Singh

Country Vacations  

Court Name: Hyderabad-II

Appelant Advocate M/s. A. Venkatesh

Respondant Advocate

Case Number: 260

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Date of Filing: 23-04-2012

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Date of Upload: 15-06-2015

West Bengal

Manager / Authorised Person, Country Vacations V/S Jnan Ranjan Das and Bijaya Das

Country Vacations   Country Vacations  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Unit-1, Kolkata8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site : confonet.nic.inComplaint Case No. CC/12/4031. Jnan Ranjan Das and anotherSree Bhoomi, Kolkata-700048.KolkataWB...........Complainant(s)Versus1. Country Vacations86/2,...

Case Number: 12

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Date of Filing: 14-09-2012

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Date of Upload: 25-03-2015

West Bengal

The Country Vacations V/S Dr. Arjun Chandra Mandal

Country Vacations   Country Vacations  

Court Name: Kolkata-I(North)

Appelant Advocate -

Respondant Advocate -

Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/13/119( Date of Filing : 13 Mar 2013 )1. Dr. Arjun Chandra MandalB-6/12, ECTP, Phase-III, Samadrita Co-operative Housing...

Case Number: 13

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Date of Filing: 13-03-2013

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Date of Upload: 04-07-2023

West Bengal

Director, Country vacations (Adivision of Country Clubs Ltd.) V/S Sumit Khastgir.

Country Vacations   Country Vacations  

Court Name: Kolkata-II(Central)

Appelant Advocate Paritosh Hazra.

Respondant Advocate

...

Case Number: 601

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Date of Filing: 19-12-2014

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Date of Upload: 16-03-2015

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Common FAQ

Question : Am I eligible to file case against Country Vacations in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Country Vacations ?

Answer : A complaint may be made against Country Vacations under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Country Vacations is a popular leisure and hospitality company offering a range of vacation and clubbing experiences. Established with the aim of providing members with memorable holiday experiences, Country Vacations has a significant presence in India and several international destinations.
Country Vacations offers a diverse portfolio of vacation options, including holiday memberships and packages. Members gain access to a network of resorts, hotels, and clubs equipped with modern amenities, including swimming pools, gyms, spa facilities, and various recreational activities.
The company has garnered both praise and criticism. Supporters appreciate the convenience and value for money offered by their vacation packages, citing enjoyable stays at their properties. On the other hand, some customers have raised concerns about membership terms and conditions, citing difficulties in canceling memberships or booking desired dates.
As with any business, individual experiences with Country Vacations can vary widely, making it essential for potential customers to thoroughly research and understand the terms and conditions before committing to a membership. Overall, Country Vacations plays a significant role in the Indian leisure and hospitality industry, serving a diverse clientele seeking vacation options and clubbing experiences.

Filing a complaint against Country Vacations involves a series of steps to ensure that your concerns are addressed properly. Here's a guide on how to do it:


Contact Customer Service: Start by reaching out to Country Vacations' customer service department. You can usually find their contact information on their official website or any membership documents you have. Explain your issue and request assistance in resolving it. Be polite and patient during this initial contact.
Document Your Complaint: Before proceeding further, gather all relevant documents related to your complaint. This may include your membership agreement, receipts, correspondence with the company, and any evidence supporting your claim.
Draft a Formal Complaint: If your issue remains unresolved after contacting customer service, consider drafting a formal written complaint. In your complaint, clearly describe the problem, provide specific details such as dates, locations, and names of employees you've interacted with, and state the resolution you're seeking.
Check the Membership Agreement: Review your membership agreement with Country Vacations to understand their policies regarding complaints and dispute resolution. This document may specify the steps you need to follow and the timeframes for resolution.
Contact Regulatory Authorities: Depending on your location, there may be government agencies or consumer protection organizations that oversee complaints against businesses like Country Vacations. Check with your local consumer affairs department or ombudsman office for guidance on filing a complaint.
Online Consumer Complaint Portals: Utilize online platforms and forums where consumers can post complaints about companies. Sharing your experience on these platforms may attract attention and support from others who have faced similar issues.
Social Media and Review Sites: Express your grievances on social media platforms and review websites. Companies often monitor their online reputation and may respond to public complaints.
Legal Consultation: If your complaint remains unresolved and you believe you have a strong case, consult with a legal professional to explore legal remedies, including potential legal action or arbitration if your membership agreement includes dispute resolution clauses.
Consider Mediation: In some cases, mediation can be an effective way to resolve disputes without going to court. Mediators help both parties reach a mutually agreeable solution.
Remember to remain patient and persistent while pursuing your complaint. Keep copies of all communication related to your complaint, and be prepared to provide evidence to support your claims. It's essential to understand your rights and obligations as outlined in your membership agreement to navigate the complaint resolution process effectively.