Country Vacations is a popular leisure and hospitality company offering a range of vacation and clubbing experiences. Established with the aim of providing members with memorable holiday experiences, Country Vacations has a significant presence in India and several international destinations.
Country Vacations offers a diverse portfolio of vacation options, including holiday memberships and packages. Members gain access to a network of resorts, hotels, and clubs equipped with modern amenities, including swimming pools, gyms, spa facilities, and various recreational activities.
The company has garnered both praise and criticism. Supporters appreciate the convenience and value for money offered by their vacation packages, citing enjoyable stays at their properties. On the other hand, some customers have raised concerns about membership terms and conditions, citing difficulties in canceling memberships or booking desired dates.
As with any business, individual experiences with Country Vacations can vary widely, making it essential for potential customers to thoroughly research and understand the terms and conditions before committing to a membership. Overall, Country Vacations plays a significant role in the Indian leisure and hospitality industry, serving a diverse clientele seeking vacation options and clubbing experiences.

Filing a complaint against Country Vacations involves a series of steps to ensure that your concerns are addressed properly. Here's a guide on how to do it:

Contact Customer Service: Start by reaching out to Country Vacations' customer service department. You can usually find their contact information on their official website or any membership documents you have. Explain your issue and request assistance in resolving it. Be polite and patient during this initial contact.
Document Your Complaint: Before proceeding further, gather all relevant documents related to your complaint. This may include your membership agreement, receipts, correspondence with the company, and any evidence supporting your claim.
Draft a Formal Complaint: If your issue remains unresolved after contacting customer service, consider drafting a formal written complaint. In your complaint, clearly describe the problem, provide specific details such as dates, locations, and names of employees you've interacted with, and state the resolution you're seeking.
Check the Membership Agreement: Review your membership agreement with Country Vacations to understand their policies regarding complaints and dispute resolution. This document may specify the steps you need to follow and the timeframes for resolution.
Contact Regulatory Authorities: Depending on your location, there may be government agencies or consumer protection organizations that oversee complaints against businesses like Country Vacations. Check with your local consumer affairs department or ombudsman office for guidance on filing a complaint.
Online Consumer Complaint Portals: Utilize online platforms and forums where consumers can post complaints about companies. Sharing your experience on these platforms may attract attention and support from others who have faced similar issues.
Social Media and Review Sites: Express your grievances on social media platforms and review websites. Companies often monitor their online reputation and may respond to public complaints.
Legal Consultation: If your complaint remains unresolved and you believe you have a strong case, consult with a legal professional to explore legal remedies, including potential legal action or arbitration if your membership agreement includes dispute resolution clauses.
Consider Mediation: In some cases, mediation can be an effective way to resolve disputes without going to court. Mediators help both parties reach a mutually agreeable solution.
Remember to remain patient and persistent while pursuing your complaint. Keep copies of all communication related to your complaint, and be prepared to provide evidence to support your claims. It's essential to understand your rights and obligations as outlined in your membership agreement to navigate the complaint resolution process effectively.