Club Mahindra
Club Mahindra Customer Care
Address: Mahindra Towers, 1st Floor, "A" Wing, Dr. G M Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018.
Email ID: memberexperience@mahindraholidays.com
Phone No: 18002668899
Website : www.clubmahindra.com
Latest Judgments
Total 73 Consumer Court Cases Against Club Mahindra.
The Manager Club Mahindra Holiday & Ors. V/S Deepak Kumar Verma
Club Mahindra Club Mahindra Club Holiday
Court Name: DF-II
Appelant Advocate Meena Bansal, Adv
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:123 0f 2015Date of Institution:11/3/2015Date of Decision:18/02/2016Deepak Kumar Verma son of Sh. Sushli Kumar Verma resident of No.285 first floor, phase 3-A, mohali. …..ComplainantVe...
Case Number: 123
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Date of Filing: 11-03-2015
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Date of Upload: 29-03-2016
CLUB MAHINDRA HOLIDAYS AND RESORT INDIA LTD. V/S DEEPAK MURLI MANOHAR DUBEY
Club Mahindra Club Mahindra Club Holidays
Court Name: Indore
Appelant Advocate
Respondant Advocate
Case Number: 588
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Date of Filing: 03-06-2014
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Date of Upload: 05-02-2016
The General Manager, Club Mahindra and another V/S Sri Arun Lala
Club Mahindra Club Mahindra Club
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/149/2015( Date of Filing : 19 Mar 2015 )1. Sri Arun Lala S/o Late S. P. Lala, 17, Lootery Mahal, Orderly Bazar, P.S. & P...
Case Number: 149
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Date of Filing: 19-03-2015
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Date of Upload: 27-06-2023
Club mahindra holidays V/S Mr.Mahendra kumar kadam,
Club Mahindra Club Mahindra Club Holidays
Court Name: Thane
Appelant Advocate Adv.Madhavi Naik
Respondant Advocate Adv.Shashank C Thatte
...
Case Number: 10
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Date of Filing: 26-07-2010
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Date of Upload: 16-10-2015
Club mahindra Holidays V/S Hira Lal
Club Mahindra Club Mahindra Club Holidays
Court Name: Shimla
Appelant Advocate Anand sharma
Respondant Advocate Sanjeev Sood
Case Number: 38
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Date of Filing: 27-12-2011
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Date of Upload: 28-09-2015
CLUB MAHINDRA HOLIDAYS V/S HIGH STREET FASHIONS LTD.
Club Mahindra Club Mahindra Club Holidays
Court Name: Jaipur-III
Appelant Advocate -
Respondant Advocate -
Case Number: 1014
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Date of Filing: 15-06-2015
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Date of Upload: 01-07-2015
M/s Club Mahindra Holidays V/S Suresh Bansal
Club Mahindra Club Mahindra Club Holidays
Court Name: DF-I
Appelant Advocate
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 625 of 2012 1. Suresh BansalS/o Sh. Sohan Lal Bansal, 201/17, Sector 17, Panchkula2. Mukesh Bansal, S/o Sh. Sohan Lal Bansal, 201/17, Sector 17, Panchkula ...........Appellant(s)Vs.1. M/s Club Mahindra Holidayshaving i...
Case Number: 625
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Date of Filing: 26-09-2012
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Date of Upload: 30-11--0001
Suresh Bansal V/S M/s Club Mahindra Holidays
Court Name: StateCommission
Appelant Advocate Sh. Nitesh Singhi Adv. for the Revision Petitioners
Respondant Advocate Sh. Nitin Thatai, Adv. for the respondents
Revision Petition No. RP/2/2013(Arisen out of Order Dated null in Case No. of District )1. M/s Club Mahindra HolidaysChd............Appellant(s)Versus1. Suresh BansalS/o Sh. Sohan Lal Bansal, Director M/s Ruhani Industries Pvt. Ltd., 201/17, Sector-17, Panchkula2. Mukesh Bansal s...
Case Number: 2
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Date of Filing: 11-01-2013
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Date of Upload: 30-11--0001
Club Mahindra Holidays V/S Brig D.S.Sarao (retd.)
Club Mahindra Club Mahindra Club Holidays
Court Name: DF-I
Appelant Advocate
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 585 of 2012 1. Brig D.S.Sarao (retd.)1553, Sector 18-D, Chandigarh-160018 ...........Appellant(s)Vs.1. Club Mahindra HolidaysSCO 411/412, Sector 35-C, First Floor (Above Cafe Coffee Day), Chandigarh ...........Responden...
Case Number: 585
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Date of Filing: 17-09-2012
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Date of Upload: 30-11--0001
Club Mahindra Holidays, V/S Sukhbir Singh
Club Mahindra Club Mahindra Club
Court Name: DF-I
Appelant Advocate Deepak Bajaj
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 437 of 2011 1. Sukhbir SinghR/o 2216, Sector 15/C, Chandigarh.2. Kamaljeet Kaur,R/o 2216, Sector 15/C, chd. ...........Appellant(s)Vs.1. Club Mahindra Holidays,SCO NO. 88-69, 2nd Floor, Sector 8/C, Madhya Marg, Chandiga...
Case Number: 437
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Date of Filing: 01-08-2011
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against Club Mahindra in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Club Mahindra ?
Answer : A complaint may be made against Club Mahindra under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Club Mahindra, a subsidiary of the Mahindra Group, is a prominent name in the hospitality and vacation ownership industry in India. Established in 1996, Club Mahindra has grown to become one of the largest vacation ownership companies in the country. It offers a unique and memorable vacation experience to its members through a wide network of resorts across various popular tourist destinations in India and abroad. Club Mahindra's commitment to providing high-quality hospitality, luxurious amenities, and a range of family-friendly activities has made it a preferred choice for families and travelers seeking enjoyable and hassle-free vacations. With a focus on creating cherished holiday memories, Club Mahindra continues to set the standard for vacation ownership in India, enabling its members to explore new destinations and create lasting moments with their loved ones.
Club Mahindra Grievance Redressal Process
Level 1
Have a query and want to ask our resolution team for the first time ?
Please send a mail to memberexperience@mahindraholidays.com mentioning your member id, membership name and nature of query in the subject line. In the description box please mention the details of your query clearly. If you want to add any attachments to further elaborate please do so. You can add upto 3 attachments in any query.
You will get an auto-response from our system with a Case Number which has been assigned to your query. Kindly quote this case number in any subsequent emails which you write to us. The Level 1 team will respond to your query within 2 working days.
Level 2
If you are not satisfied with the resolution provided to your query, you can escalate to the next level by writing to ravi_kumar@mahindraholidays.com, Head Centralised Customer Service. Please clearly mention the Case Number which was assigned to your query at Level 1, member id and membership name in the subject line when you escalate to the second level. At this level we accept only cases which have been sent to Level 1 and the Case no. is mentioned clearly in the subject line.
Please mention the specific reason why you are not satisfied with the resolution provided by the Level 1 team in the description box along with any other necessary information which will help us understand better.
The Level 2 team will respond to your mail within 3 working days.
Level 3
If you are not satisfied with the resolution provided to your query by the Level 2 team, you can escalate to the next level by writing to meghana_desai@mahindraholidays.com, Head Grievance Redressal. Please clearly mention the Case Number which was assigned to your query at Level 1, your member id and membership name in the subject line when you escalate to the third level. We accept only cases which have been sent to Level 2 and the Case no. is mentioned clearly in the subject line.
Please mention the specific reason why you are not satisfied with the resolution provided in the description box along with any other necessary information which will help us understand better.
The Level 3 team will respond to your mail within 4 working days.
If you are not satisfied with the resolution provided by the above teams, you may write to Anupam Srivastava (anupam_srivastava@mahindraholidays.com) who is the Chief of Member Experience.
Customer can file Consumer Case against Club Mahindra if not get any responce even after completing the above three level.
Club Mahindra Customer Care Numbers
New Memberships
1800 209 2345
IST - 9:00AM to 9:00PM
Existing members - India
1800 266 8899
24 x 7 Member Support Available
For Existing members - International
+9122 6916 7112
24 x 7 Member Support Available