Club Mahindra
Club Mahindra Customer Care
Address: Mahindra Towers, 1st Floor, "A" Wing, Dr. G M Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018.
Email ID: memberexperience@mahindraholidays.com
Phone No: 18002668899
Website : www.clubmahindra.com
Latest Judgments
Total 73 Consumer Court Cases Against Club Mahindra.
M/s Club Mahindra Mahindra Holidays & Resorts India Pvt. Ltd. V/S Madan Lal Sharma
Club Mahindra Club Mahindra Club Holidays Resorts
Court Name: DF-I
Appelant Advocate Sudhir Kr. Pandey
Respondant Advocate
District Consumer Disputes Redressal Forum-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 266 OF 2017Madan Lal Sharma Vs M/s Club Mahindra and another BEFORE: S.S.PANESAR, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Sh.Sudhir Kr.Pandey, Counsel for Complainant...
Case Number: 266
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Date of Filing: 23-03-2017
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Date of Upload: 20-05-2017
Club Mahindra Holidays V/S Arvinder Singh
Court Name: DF-II
Appelant Advocate Shiv Kumar Adv. & Vishal Kumar Adv.
Respondant Advocate J.S.Bhatia,Adv
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:21 of 2016Date of Institution:7.1.2016Date of Decision:17.2.2017Arvinder Singh s/o Davinder Singh r/o H. No. 1205, Sector 21B, Chandigarh. …..ComplainantVersusClub Mahindra Holidays, ...
Case Number: 21
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Date of Filing: 07-01-2016
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Date of Upload: 03-03-2017
The Manager Club Mahindra Holiday V/S Deepak Kumar Verma
Club Mahindra Club Mahindra Club Holiday
Court Name: DF-II
Appelant Advocate Meena Bansal Adv.
Respondant Advocate
District Consumer Disputes Redressal Forum-IIU.T. ChandigarhFINAL ORDERMiscellaneous Application No. MA/70/2016InComplaint Case No. CC/123/20151. Deepak Kumar Vermason of Sh. Sushil Kumar Verma resident of House No. 285, First Floor, Phase-3A, Mohali............Appellant(s)Versus...
Case Number: 70
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Date of Filing: 25-10-2016
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Date of Upload: 12-12-2016
Club Mahindra Holiday Resorts and another V/S N. Revathi Rao
Club Mahindra Club Mahindra Club Holiday Resorts
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/258/20151. N. Revathi Rao143, Pirpukur Road, Bansdroni, Kolkata - 700070............Complainant(s)Versus1. Club Mahindra Holi...
Case Number: 258
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Date of Filing: 15-05-2015
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Date of Upload: 30-11-2016
Club Mahindra V/S Pankaj Sood
Club Mahindra Club Mahindra Club
Court Name: DF-I
Appelant Advocate Arnav Sood
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/358/2015Date of Institution:05/06/2015Date of Decision:11/07/2016Pankaj Sood son of Sh. Krishan Gopal Sood resident of House No.4014, Whispering Garden, Sunny Enclave, Sector 125, Great...
Case Number: 358
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Date of Filing: 05-06-2015
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Date of Upload: 15-07-2016
Club Mahindra Hollidays & Resorts V/S Jaspreet Kaur
Club Mahindra Club Mahindra Club Resorts
Court Name: DF-I
Appelant Advocate In person
Respondant Advocate
District Consumer Disputes Redressal Forum-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 846 OF 2015Jaspreet Kaur Vs Mahindra Holidays & Resorts India Ltd.BEFORE: DR.MANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBERPRESENT: Complainant in person.Sh.Jasmeet Singh Bhatia, Counsel for O...
Case Number: 846
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Date of Filing: 21-12-2015
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Date of Upload: 15-12-2016
The Manager, Club Mahindra V/S Vijay Sharma
Club Mahindra Club Mahindra Club
Court Name: Additional DCF, Thane
Appelant Advocate Vijay and Sarla Shinde
Respondant Advocate
Case Number: 15
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Date of Filing: 20-02-2015
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Date of Upload: 18-07-2016
The Manager, Club Mahindra Holiday & Others, V/S Nitin Jain,
Club Mahindra Club Mahindra Club Holiday
Court Name: Patna
Appelant Advocate
Respondant Advocate
Case Number: 25
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Date of Filing: 17-01-2014
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Date of Upload: 16-08-2021
THE BRANCH MANAGER CLUB MAHINDRA HOLYDAY V/S SAMMER N PATEL
Club Mahindra Club Mahindra Club
Court Name: Ahmedabad City
Appelant Advocate SELF
Respondant Advocate N. F. SAIYED
Case Number: 14
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Date of Filing: 08-07-2014
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Date of Upload: 24-05-2016
Club Mahindra V/S Dr. Sumeet Khanduja S/o K.L. Khanduja
Club Mahindra Club Mahindra Club
Court Name: Karnal
Appelant Advocate Shakuntla Dogra
Respondant Advocate Naveen Khatterpal
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No.14 of 2016 Date of instt.: 13.01.2016 Date of decision 20.4.2016Dr.Sumeet Khanduja s/o Sh.K.L.Khanduja, permanent resident of house no.1297, Sector 37-B, Chandigarh, presently residing at House no.439, S...
Case Number: 14
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Date of Filing: 13-01-2016
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Date of Upload: 13-05-2016
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Common FAQ
Question : Am I eligible to file case against Club Mahindra in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Club Mahindra ?
Answer : A complaint may be made against Club Mahindra under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Club Mahindra, a subsidiary of the Mahindra Group, is a prominent name in the hospitality and vacation ownership industry in India. Established in 1996, Club Mahindra has grown to become one of the largest vacation ownership companies in the country. It offers a unique and memorable vacation experience to its members through a wide network of resorts across various popular tourist destinations in India and abroad. Club Mahindra's commitment to providing high-quality hospitality, luxurious amenities, and a range of family-friendly activities has made it a preferred choice for families and travelers seeking enjoyable and hassle-free vacations. With a focus on creating cherished holiday memories, Club Mahindra continues to set the standard for vacation ownership in India, enabling its members to explore new destinations and create lasting moments with their loved ones.
Club Mahindra Grievance Redressal Process
Level 1
Have a query and want to ask our resolution team for the first time ?
Please send a mail to memberexperience@mahindraholidays.com mentioning your member id, membership name and nature of query in the subject line. In the description box please mention the details of your query clearly. If you want to add any attachments to further elaborate please do so. You can add upto 3 attachments in any query.
You will get an auto-response from our system with a Case Number which has been assigned to your query. Kindly quote this case number in any subsequent emails which you write to us. The Level 1 team will respond to your query within 2 working days.
Level 2
If you are not satisfied with the resolution provided to your query, you can escalate to the next level by writing to ravi_kumar@mahindraholidays.com, Head Centralised Customer Service. Please clearly mention the Case Number which was assigned to your query at Level 1, member id and membership name in the subject line when you escalate to the second level. At this level we accept only cases which have been sent to Level 1 and the Case no. is mentioned clearly in the subject line.
Please mention the specific reason why you are not satisfied with the resolution provided by the Level 1 team in the description box along with any other necessary information which will help us understand better.
The Level 2 team will respond to your mail within 3 working days.
Level 3
If you are not satisfied with the resolution provided to your query by the Level 2 team, you can escalate to the next level by writing to meghana_desai@mahindraholidays.com, Head Grievance Redressal. Please clearly mention the Case Number which was assigned to your query at Level 1, your member id and membership name in the subject line when you escalate to the third level. We accept only cases which have been sent to Level 2 and the Case no. is mentioned clearly in the subject line.
Please mention the specific reason why you are not satisfied with the resolution provided in the description box along with any other necessary information which will help us understand better.
The Level 3 team will respond to your mail within 4 working days.
If you are not satisfied with the resolution provided by the above teams, you may write to Anupam Srivastava (anupam_srivastava@mahindraholidays.com) who is the Chief of Member Experience.
Customer can file Consumer Case against Club Mahindra if not get any responce even after completing the above three level.
Club Mahindra Customer Care Numbers
New Memberships
1800 209 2345
IST - 9:00AM to 9:00PM
Existing members - India
1800 266 8899
24 x 7 Member Support Available
For Existing members - International
+9122 6916 7112
24 x 7 Member Support Available