Club Mahindra
Club Mahindra Customer Care
Address: Mahindra Towers, 1st Floor, "A" Wing, Dr. G M Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018.
Email ID: memberexperience@mahindraholidays.com
Phone No: 18002668899
Website : www.clubmahindra.com
Latest Judgments
Total 73 Consumer Court Cases Against Club Mahindra.
CLUB MAHINDRA V/S RASHTRIYA GRAHAK SURAKSHA SAMITI 1
Club Mahindra Club Mahindra Club
Court Name: Vadodra Addl
Appelant Advocate HARDIK A SHAH
Respondant Advocate -
Case Number: 17
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Date of Filing: 04-02-2017
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Date of Upload: 23-08-2018
Club Mahindra V/S Mahendra Datt Dubey
Court Name: Jabalpur-II
Appelant Advocate Self
Respondant Advocate
Case Number: 9
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Date of Filing: 08-01-2018
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Date of Upload: 23-07-2018
n vijayan V/S the manager club mahindra
Club Mahindra Club Mahindra Club
Court Name: StateCommission
Appelant Advocate p rajmohan
Respondant Advocate
KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACAUD, THIRUVANANTHAPURAMAPPEAL NO.298/15JUDGMENT DATED:21.6.2018 PRESENT : SHRI. T.S.P MOOSATH : JUDICIAL MEMBERSHRI. RANJIT. R : MEMBERThe Manager,Club Mahindra Back Water /Retreat,Ashtamudi, Chavara South,Kollam-691 58...
Case Number: 15
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Date of Filing: 17-04-2015
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Date of Upload: 09-07-2018
M/S CLUB MAHINDRA V/S JITENDER KUMAR
Club Mahindra Club Mahindra Club
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NORTH-WESTGOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.(1st NATIONAL LOK ADALAT)CC NO: 963/2017JITENDER KUMAR … COMPLAINANTVERSUSCLUB MAHINDRA … OPPOSITE PARTYCOMPLAINT U/S 12 CONSUMER PROTECTIO...
Case Number: 963
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Date of Filing: 29-11-2017
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Date of Upload: 22-02-2018
MAHINDRA HOLIDAYS & RESORTS CLUB MAHINDRA V/S AJAY YADAV
Club Mahindra Club Mahindra Club Holidays Resorts
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NORTH-WESTGOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.(1st NATIONAL LOK ADALAT)CC NO: 869/2017AJAY YADAV … COMPLAINANTVERSUSMAHINDRA HOLIDAYS & RESORTS INDIA LTD. … OPPOSITE PARTYCOMPLAINT U...
Case Number: 869
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Date of Filing: 18-10-2017
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Date of Upload: 22-02-2018
CLUB MAHINDRA GENERAL MANAGER V/S MUKTA MEHTA
Club Mahindra Club Mahindra Club
Court Name: Ratlam
Appelant Advocate SHELENDRA LAKSHRI
Respondant Advocate PARWIN KURESHI
Case Number: 17
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Date of Filing: 04-08-2017
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Date of Upload: 13-12-2017
Club Mahindra Holiday V/S Awadh Tripathi
Club Mahindra Club Mahindra Club Holiday
Court Name: StateCommission
Appelant Advocate Smt.Jyoti Rathor
Respondant Advocate
Case Number: 17
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Date of Filing: 06-09-2017
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Date of Upload: 03-11-2017
Club Mahindra Holidays & Other V/S Pushpendra SIngh
Club Mahindra Club Mahindra Club Holidays
Court Name: Meerut
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. cc/357/2012( Date of Filing : 22 Sep 2012 )1. Pushpendra SInghE 94 Shastri Nagar Meerut...........Complainant(s)Versus1. Club Mahindra Holidays & Other1st Floor PVS Mall Shastri Nagar Meerut ............Opp.Party(s) BEFORE: PRESENT:Dated : 23 O...
Case Number: 357
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Date of Filing: 22-09-2012
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Date of Upload: 16-08-2021
The Manager, Club Mahindra V/S Vijay Sharma
Club Mahindra Club Mahindra Club
Court Name: Additional DCF, Thane
Appelant Advocate Shinde and Co., Adv. Vijay and Sarla Shinde, Adv. H. R. Bankar
Respondant Advocate
THANE ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUMRoom no. 428 and 429, Konkan Bhavan Annex Building, 4th Floor,C.B.D. Belapur, Navi Mumbai 400 614Execution Application No. EA/16/120InComplaint Case No. CC/15/591. Vijay SharmaRes. at Building NO. 52/1502, Seawood Estate,...
Case Number: 16
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Date of Filing: 01-09-2016
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Date of Upload: 15-09-2017
Club Mahindra Holidays and Resorts V/S Richa Bhooshan
Club Mahindra Club Mahindra Mahindra Holidays And Resorts Club Holidays Resorts
Court Name: Bangalore 4th Additional
Appelant Advocate Nandita haladipur
Respondant Advocate
Before the 4th Addl District consumer forum, 1st Floor, B.M.T.C, B-Block, T.T.M.C, Building, K.H. Road, Shantinagar, Bengaluru - 560027J.N. Havanur, PresidentComplaint Case No. CC/13/9371. Richa Bhooshan WW/o. Kumar Ayusha, 801, 8th bfloor, Prestige Meridian-1, No.29, MG Road, Ba...
Case Number: 13
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Date of Filing: 10-05-2013
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Date of Upload: 22-08-2017
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Common FAQ
Question : Am I eligible to file case against Club Mahindra in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Club Mahindra ?
Answer : A complaint may be made against Club Mahindra under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Club Mahindra, a subsidiary of the Mahindra Group, is a prominent name in the hospitality and vacation ownership industry in India. Established in 1996, Club Mahindra has grown to become one of the largest vacation ownership companies in the country. It offers a unique and memorable vacation experience to its members through a wide network of resorts across various popular tourist destinations in India and abroad. Club Mahindra's commitment to providing high-quality hospitality, luxurious amenities, and a range of family-friendly activities has made it a preferred choice for families and travelers seeking enjoyable and hassle-free vacations. With a focus on creating cherished holiday memories, Club Mahindra continues to set the standard for vacation ownership in India, enabling its members to explore new destinations and create lasting moments with their loved ones.
Club Mahindra Grievance Redressal Process
Level 1
Have a query and want to ask our resolution team for the first time ?
Please send a mail to memberexperience@mahindraholidays.com mentioning your member id, membership name and nature of query in the subject line. In the description box please mention the details of your query clearly. If you want to add any attachments to further elaborate please do so. You can add upto 3 attachments in any query.
You will get an auto-response from our system with a Case Number which has been assigned to your query. Kindly quote this case number in any subsequent emails which you write to us. The Level 1 team will respond to your query within 2 working days.
Level 2
If you are not satisfied with the resolution provided to your query, you can escalate to the next level by writing to ravi_kumar@mahindraholidays.com, Head Centralised Customer Service. Please clearly mention the Case Number which was assigned to your query at Level 1, member id and membership name in the subject line when you escalate to the second level. At this level we accept only cases which have been sent to Level 1 and the Case no. is mentioned clearly in the subject line.
Please mention the specific reason why you are not satisfied with the resolution provided by the Level 1 team in the description box along with any other necessary information which will help us understand better.
The Level 2 team will respond to your mail within 3 working days.
Level 3
If you are not satisfied with the resolution provided to your query by the Level 2 team, you can escalate to the next level by writing to meghana_desai@mahindraholidays.com, Head Grievance Redressal. Please clearly mention the Case Number which was assigned to your query at Level 1, your member id and membership name in the subject line when you escalate to the third level. We accept only cases which have been sent to Level 2 and the Case no. is mentioned clearly in the subject line.
Please mention the specific reason why you are not satisfied with the resolution provided in the description box along with any other necessary information which will help us understand better.
The Level 3 team will respond to your mail within 4 working days.
If you are not satisfied with the resolution provided by the above teams, you may write to Anupam Srivastava (anupam_srivastava@mahindraholidays.com) who is the Chief of Member Experience.
Customer can file Consumer Case against Club Mahindra if not get any responce even after completing the above three level.
Club Mahindra Customer Care Numbers
New Memberships
1800 209 2345
IST - 9:00AM to 9:00PM
Existing members - India
1800 266 8899
24 x 7 Member Support Available
For Existing members - International
+9122 6916 7112
24 x 7 Member Support Available