City Union Bank
City Union Bank Customer Care
Address: "Narayana" No.24B, Gandhi Nagar Kumbakonam - 612 001, Tamilnadu, India.
Email ID: customercare@cityunionbank.com
Phone No: 04471225000
Website : https://www.cityunionbank.com/
Latest Judgments
Total 53 Consumer Court Cases Against City Union Bank.
City Union Bank Limited, Rep by its Branch Manager & other V/S P.Jeyalakshmi
Court Name: Tiruchirapplli
Appelant Advocate P.Janarthanan
Respondant Advocate N.Srinivasa Moorthy
Case Number: 14
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Date of Filing: 07-07-2014
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Date of Upload: 06-06-2022
CITY UNION BANK LTD, CHAIRMAN V/S K. ARUL
Court Name: StateCommission
Appelant Advocate K. ARUL
Respondant Advocate ABSENT
IN THE TAMIL NADU STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI – 600 003.BEFORE Hon’ble Thiru. Justice R.SUBBIAH PRESIDENT Thiru. R. VENKATESAPERUMAL MEMBERC.C. No.41/2012DATED THE 28TH DAY OF APRIL 2022K. Arul,Partner,M/s. Technnova,S/o. Mr. S. Kamaraj,No...
Case Number: 41
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Date of Filing: 29-06-2012
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Date of Upload: 09-06-2022
The Manager, M/s. City Union Bank Ltd., V/S Sri Bharath J B, Aged about 36 Years,
Court Name: Bangalore 2nd Additional
Appelant Advocate Sandesha A S
Respondant Advocate
Case Number: 52
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Date of Filing: 07-02-2022
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Date of Upload: 11-03-2022
The Senior Manager, City Union Bank Ltd., and another ONE V/S Mrs.Gomathi
Court Name: Thanjavur
Appelant Advocate Mr.E.Elango
Respondant Advocate Mr.SP.Shathya Sheelan OP1&2
Case Number: 67
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Date of Filing: 01-09-2021
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Date of Upload: 08-12-2021
CITY UNION BANK V/S JWALABEN PRADIPKUMAR CHANDAK
Court Name: Surat Addl
Appelant Advocate SHREYAS DESAI
Respondant Advocate R.D.DALAL
Case Number: 20
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Date of Filing: 20-10-2020
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Date of Upload: 28-09-2021
CITY UNION BANK LTD V/S JAY MARKETING PROPRIETOR MAHENDRASINH N CHUDASAMA
Court Name: StateCommission
Appelant Advocate AMI BHATT
Respondant Advocate
Case Number: 21
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Date of Filing: 30-07-2021
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Date of Upload: 08-09-2021
City Union Bank V/S Satish Kumar
Court Name: Jalandhar
Appelant Advocate (Inperson)
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/5/2020( Date of Filing : 06 Jan 2020 )1. Satish KumarSatish Kumar, 977, Rajput Nagar, Model House, Jalandhar Punjab-144003J...
Case Number: 5
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Date of Filing: 06-01-2020
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Date of Upload: 18-08-2021
The Branch Manager, Shriram City Union Finance Ltd, City Union Bank First Floor, Nannilam, Tiruvarur V/S G. Balu, S/o Govindasamy, 35/22, North Street, Nallamangudi, Nannilam, Tiruvarur Dt.
Court Name: Thiruvarur
Appelant Advocate Tr. N. Sankaran
Respondant Advocate
Case Number: 33
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Date of Filing: 30-07-2018
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Date of Upload: 06-05-2021
The Manager, CITY UNION BANK and another V/S S. Seraman, S/o. K. Subramanian
Court Name: Coimbatore
Appelant Advocate Party Inperson
Respondant Advocate
Case Number: 235
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Date of Filing: 03-08-2016
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Date of Upload: 14-11-2019
City Union Bank Ltd. V/S Vijesh Sachdeva
Court Name: StateCommission
Appelant Advocate Harish Goyal & Sanyan Bhardwaj Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHAppeal No.:92 of 2019Date of Institution:13.05.2019Date of Decision:28.06.20191. Sh. Vijesh Sachdeva S/o Sh. S. K. Sachdeva, Prop. M/s Sachdeva Electronics, SCO 2415, Sector 22-C, Chandigarh.2. M/s Sachdeva Electronics,...
Case Number: 92
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Date of Filing: 09-05-2019
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Date of Upload: 28-06-2019
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Common FAQ
Question : Am I eligible to file case against City Union Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against City Union Bank ?
Answer : A complaint may be made against City Union Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt City Union Bank in Consumer Court in 3 Steps
Filing a complaint against City Union Bank in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
Step 1
Contact City Union Bank Customer Care
Before filing a formal complaint, consider contacting City Union Bank's customer care to address the issue. Many complaints can be resolved through direct communication.City Union Bank Customer Care Details
DEPOSIT PRODUCTS & SERVICE CHARGES
Sri. V. Gopalakrishnan
General Manager Planning & Development
City Union Bank Ltd,
No.24 B, Gandhi Nagar, Kumbakonam-612001.
Phone : 0435-2402322
Email : complaints_grievances@cityunionbank.in
LOANS & ADVANCES, PERSONAL & SME BANKING
Sri. K. Jayaraman
General Manager
City Union Bank Ltd,
No.24 B, Gandhi Nagar, Kumbakonam-612001
Phone : 0435-2402322
Email : complaints_grievances@cityunionbank.in
RURAL/AGRICULTURAL BANKING
Sri. R.Lakshminarayanan
General Manager
City Union Bank Ltd,
No.24 B, Gandhi Nagar, Kumbakonam-612001.
Phone : 0435-2402322
Email : complaints_grievances@cityunionbank.in
INFORMATION TECHNOLOGY RELATED SERVICE
Sri. V. Venkatasubramanian
Deputy General Manager
City Union Bank Ltd,
II nd Floor, 706, Anna salai Chennai- 600 006.
Phone : 044-28297903
Email : complaints_grievances@cityunionbank.in
FEMA & FOREX OPERATIONS
Mr. T. V. Suresh
Assistant General Manager International Banking Division
City Union Bank Ltd,
48, Mahalakshmi Street T.Nagar Chennai-600 017
Phone : 044-48685593 Extn 26
Email : complaints_grievances@cityunionbank.in
TUF AUDIT SERVICES
Sri. S. Rajam
General Manager Advances Department
City Union Bank Ltd,
No.24 B, Gandhi Nagar, Kumbakonam-612001
Phone : 0435-2402322
Email : complaints_grievances@cityunionbank.in
CREDITCARD RELATED SERVICES
Sri. V. Sivakumar
Deputy General Manager
City Union Bank Ltd,
IInd Floor, 63-A CP Ramaswami road,
Abiramapuram, Chennai- 600 018.
Phone : 9360079602
Email : complaints_grievances@cityunionbank.in
Step 2
If you are dissatisfied with the City Union Bank Nodal officer response, you can contact the Banking Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.
City Union Bank Ombudsman List
We suggest you to also visit the below link to know the landmark cases against Banking Services.
Landmark Consumer Cases
Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against City Union Bank.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.