City Union Bank
City Union Bank Customer Care
Address: "Narayana" No.24B, Gandhi Nagar Kumbakonam - 612 001, Tamilnadu, India.
Email ID: customercare@cityunionbank.com
Phone No: 04471225000
Website : https://www.cityunionbank.com/
Latest Judgments
Total 50 Consumer Court Cases Against City Union Bank.
The Branch Manager, City Union Bank and another TWO V/S Mr.N.Prasanna
Court Name: Thanjavur
Appelant Advocate Mr.R.Karthikkumar
Respondant Advocate Mr.P.Sathyaseelan
Case Number: 206
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Date of Filing: 23-12-2019
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Date of Upload: 12-09-2023
City Union Bank V/S Parveen Jaswal S/o Brig. J.S.Jaswal, Prop. M/s Pee Pee Marketing
Court Name: Jalandhar
Appelant Advocate Brig. J.S.Jaswal
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/324/2023( Date of Filing : 16 Aug 2023 )1. Parveen Jaswal S/o Brig. J.S.Jaswal, Prop. M/s Pee Pee MarketingWazir Enclave, O...
Case Number: 324
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Date of Filing: 16-08-2023
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Date of Upload: 28-08-2023
City Union Bank Ltd., Rep by its The Bank Branch Manager V/S K.Anandh
Court Name: Tiruchirapplli
Appelant Advocate K.Anandh(party in person)
Respondant Advocate OP1-Exparte, OP2-S.Praveen Kumar
Case Number: 12
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Date of Filing: 09-01-2019
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Date of Upload: 11-08-2023
City Union Bank V/S Parveen Jaswal S/o Brig. J.S.Jaswal , Prop. Pee Pee Marketing,
Court Name: Jalandhar
Appelant Advocate J.S. Jaswal
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/231/2023( Date of Filing : 12 Jun 2023 )1. Parveen Jaswal S/o Brig. J.S.Jaswal , Prop. Pee Pee Marketing,Wazir Enclave, Opp...
Case Number: 231
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Date of Filing: 12-06-2023
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Date of Upload: 28-06-2023
City Union Bank V/S Parveen Jaswal S/o Brig. J.S.Jaswal , Prop. Pee Pee Marketing,
Court Name: Jalandhar
Appelant Advocate J.S.Jaswal
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/232/2023( Date of Filing : 12 Jun 2023 )1. Parveen Jaswal S/o Brig. J.S.Jaswal , Prop. Pee Pee Marketing,Wazir Enclave, Opp...
Case Number: 232
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Date of Filing: 12-06-2023
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Date of Upload: 22-06-2023
1. The Branch Manager, M/s. City Union Bank Ltd., & Another V/S Mrs.C.Kamala,
Court Name: Coimbatore
Appelant Advocate Mr.T.Gowpathi Velappan
Respondant Advocate
Case Number: 70
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Date of Filing: 10-03-2021
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Date of Upload: 27-06-2023
The Manager City union bank ltd V/S V.Muneeswaran
Court Name: Madurai
Appelant Advocate S.Paneer selvam
Respondant Advocate
Case Number: 23
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Date of Filing: 10-02-2021
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Date of Upload: 22-06-2023
The Chairman Cum Managing Director City Union Bank and The Branch Manager City Union Bank T.V.Malai V/S P.Ganesan
Court Name: Tiruvannamalai
Appelant Advocate L.Sugumaran
Respondant Advocate B.Palaniraj & P.Vijayaraj
Case Number: 213
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Date of Filing: 16-09-2022
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Date of Upload: 16-03-2023
Case Number: 88
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Date of Filing: 11-02-2022
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Date of Upload: 16-02-2023
The Manager, City Union Bank & Another V/S Sri Satish Babu
Court Name: Bellary
Appelant Advocate Smt N Renuka Reddy
Respondant Advocate OP 1 & 2 by C A P
Case Number: 36
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Date of Filing: 01-02-2022
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Date of Upload: 16-11-2022
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Common FAQ
Question : Am I eligible to file case against City Union Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against City Union Bank ?
Answer : A complaint may be made against City Union Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt City Union Bank in Consumer Court in 3 Steps
Filing a complaint against City Union Bank in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
Step 1
Contact City Union Bank Customer Care
Before filing a formal complaint, consider contacting City Union Bank's customer care to address the issue. Many complaints can be resolved through direct communication.City Union Bank Customer Care Details
DEPOSIT PRODUCTS & SERVICE CHARGES
Sri. V. Gopalakrishnan
General Manager Planning & Development
City Union Bank Ltd,
No.24 B, Gandhi Nagar, Kumbakonam-612001.
Phone : 0435-2402322
Email : complaints_grievances@cityunionbank.in
LOANS & ADVANCES, PERSONAL & SME BANKING
Sri. K. Jayaraman
General Manager
City Union Bank Ltd,
No.24 B, Gandhi Nagar, Kumbakonam-612001
Phone : 0435-2402322
Email : complaints_grievances@cityunionbank.in
RURAL/AGRICULTURAL BANKING
Sri. R.Lakshminarayanan
General Manager
City Union Bank Ltd,
No.24 B, Gandhi Nagar, Kumbakonam-612001.
Phone : 0435-2402322
Email : complaints_grievances@cityunionbank.in
INFORMATION TECHNOLOGY RELATED SERVICE
Sri. V. Venkatasubramanian
Deputy General Manager
City Union Bank Ltd,
II nd Floor, 706, Anna salai Chennai- 600 006.
Phone : 044-28297903
Email : complaints_grievances@cityunionbank.in
FEMA & FOREX OPERATIONS
Mr. T. V. Suresh
Assistant General Manager International Banking Division
City Union Bank Ltd,
48, Mahalakshmi Street T.Nagar Chennai-600 017
Phone : 044-48685593 Extn 26
Email : complaints_grievances@cityunionbank.in
TUF AUDIT SERVICES
Sri. S. Rajam
General Manager Advances Department
City Union Bank Ltd,
No.24 B, Gandhi Nagar, Kumbakonam-612001
Phone : 0435-2402322
Email : complaints_grievances@cityunionbank.in
CREDITCARD RELATED SERVICES
Sri. V. Sivakumar
Deputy General Manager
City Union Bank Ltd,
IInd Floor, 63-A CP Ramaswami road,
Abiramapuram, Chennai- 600 018.
Phone : 9360079602
Email : complaints_grievances@cityunionbank.in
Step 2
If you are dissatisfied with the City Union Bank Nodal officer response, you can contact the Banking Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.
City Union Bank Ombudsman List
We suggest you to also visit the below link to know the landmark cases against Banking Services.
Landmark Consumer Cases
Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against City Union Bank.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.