Address: New No. 2, Old No. 234, Dare House, II Floor, N. S. C. Bose Road, Parrys,Chennai - 600 001
Email ID: customercare@cholams.murugappa.com
Phone No: 18002089100
Website : https://cholainsurance.com
Cholamandalam Insurance Cholamandalam Insurance
Court Name: NCDRC
Appelant Advocate MR. PANKAJ CHANDGOTHIA
Respondant Advocate MR. S.M. TRIPATHI
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI APPEAL NO. 252 OF 2007(Against the Order dated 14/03/2007 in Complaint No. 87/2006 of the State Commission Chandigarh)1. M/S. S.D. LIGHTING540/24 MISSION CHOWK SONEPAT SONEPAT...........Appellant(s)Versus1. M/S. CHOLAMAND...
Case Number: 252
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Date of Filing: 27-04-2007
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Date of Upload: 25-03-2013
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Question : Am I eligible to file case against Cholamandalam Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Cholamandalam Insurance ?
Answer : A complaint may be made against Cholamandalam Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Cholamandalam Insurance, a subsidiary of the Murugappa Group, is a well-established name in the Indian insurance industry. With a history dating back to 2001, Cholamandalam Insurance has earned a reputation for its commitment to providing comprehensive and innovative insurance solutions. The company offers a diverse range of insurance products, including motor insurance, health insurance, travel insurance, and commercial insurance, catering to the evolving needs of its customers. Cholamandalam Insurance is known for its customer-centric approach, efficient claims settlement process, and a strong network of branches and partners across India, ensuring that policyholders have access to reliable and prompt services. With a focus on financial security and risk management, Cholamandalam Insurance continues to be a trusted choice for individuals and businesses seeking protection and peace of mind in an ever-changing world.