Central Bank Of India
Central Bank Of India Customer Care
Address: Chander Mukhi, Nariman Point Mumbai – 400 021 Tel.: 022 – 6638 7777
Email ID: complaints@centralbank.co.in
Phone No: 1800221911
Website : https://www.centralbankofindia.co.in/
Latest Judgments
Total 2907 Consumer Court Cases Against Central Bank Of India.
(1) Central Bank Of India Surendranagar (2) Univarsal Sompo General Insurance Co. Ltd. Ahmedabad V/S Gambhirsinh Becharsang Zala
Bank Of India Central Bank Of India General Insurance Insurance
Court Name: Surendranagar
Appelant Advocate K. B. Zala
Respondant Advocate (1) N. D. Kariya (2) C. H. Shukla
Case Number: 20
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Date of Filing: 14-02-2020
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Date of Upload: 30-07-2024
CENTRAL BANK OF INDIA V/S KULDEEP SINGH
Bank Of India Central Bank Of India
Court Name: Saharanpur
Appelant Advocate
Respondant Advocate
Case Number: 22
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Date of Filing: 20-01-2012
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Date of Upload: 30-07-2024
CENTRAL BANK OF INDIA V/S PRADEEP GUPTA
Bank Of India Central Bank Of India
Court Name: Ghaziabad
Appelant Advocate
Respondant Advocate
Case Number: 125
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Date of Filing: 15-11-2011
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Date of Upload: 27-07-2024
KIRAN NARAIN V/S CENTRAL BANK OF INDIA
Bank Of India Central Bank Of India
Court Name: NCDRC
Appelant Advocate MR. ABHAY MANI TRIPATHI & MONIKA SHAHI
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1982 OF 2024(Against the Order dated 15/05/2024 in Appeal No. A/64/2024 of the State Commission Delhi)1. CENTRAL BANK OF INDIANEW GREEN FIELD SCHOOL SAKET SOUTHDELHI...........Petitioner(s)Versus1. KIR...
Case Number: 1982
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Date of Filing: 16-07-2024
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Date of Upload: 30-07-2024
Central Bank of India V/S Mukteshwer Singh
Bank Of India Central Bank Of India
Court Name: Ballia
Appelant Advocate Rammurti
Respondant Advocate
Case Number: 110
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Date of Filing: 08-04-2015
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Date of Upload: 27-07-2024
BRANCH MANAGER - CENTRAL BANK OF INDIA BISNOOR V/S DEVMAN S/O NATTHU SAHU
Bank Of India Central Bank Of India
Court Name: Betul
Appelant Advocate DINESH YADAV
Respondant Advocate RAMKISHORE BORBAN
Case Number: 21
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Date of Filing: 23-02-2023
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Date of Upload: 30-07-2024
BRANCH MANAGER - CENTRAL BANK OF INDIA BISHNUR V/S ANKIT S/O RAJU MAYBAD
Bank Of India Central Bank Of India
Court Name: Betul
Appelant Advocate SANTOSH MAGARDE
Respondant Advocate ram kishore borban
Case Number: 70
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Date of Filing: 08-12-2022
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Date of Upload: 30-07-2024
BRANCH MANAGER - CENTRAL BANK OF INDIA BRANCH BISNOOR V/S BHEEMRAO S/O KESAVRAO DHOTE
Bank Of India Central Bank Of India
Court Name: Betul
Appelant Advocate DINESH YADAV
Respondant Advocate ramkishore borban
Case Number: 19
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Date of Filing: 23-02-2023
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Date of Upload: 30-07-2024
Central Bank of India Through The Branch Manager V/S Shailesh Dhirajlal Somaiya
Bank Of India Central Bank Of India
Court Name: Rajkot
Appelant Advocate H. C. Sayani
Respondant Advocate T. S. Kothari
Case Number: 319
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Date of Filing: 30-03-2024
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Date of Upload: 25-07-2024
central bank of india V/S shankar lal
Bank Of India Central Bank Of India
Court Name: Sagar
Appelant Advocate shri ram ji kushwaha
Respondant Advocate
Case Number: 38
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Date of Filing: 06-01-2021
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Date of Upload: 07-08-2024
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Common FAQ
Question : Am I eligible to file case against Central Bank Of India in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Central Bank Of India ?
Answer : A complaint may be made against Central Bank Of India under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Central Bank Of India in Consumer Court
Filing a complaint against Central Bank Of India in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
About Central Bank Of India
The Central Bank of India, established in 1911, is one of the oldest and largest public sector banks in India. It operates under the ownership of the Indina government. As a central bank, it is responsible for formulating and implementing monetary policies, regulating and supervising financial institutions, and managing the issuance of currency. The bank has a widespread network of branches and ATMs across the nation, contributing to financial inclusion. Central Bank of India has a rich history and continues to be a key player in fostering economic growth and stability in India.Step 1
Contact Central Bank Of India Customer Care
Before filing a formal complaint in the Consumer Forum, consider approching customer care or the Branch Manager to address the issue. In many cases complaints can be resolved through direct communication.Central Bank Of India 24/7 Toll-Free Number
Customers facing any issues related to any banking service may contact 24/7 customer care available on the following numbers: 1800221911 , 18002021911WhatsApp Number
Central Bank Of India also offers a dedicated WhatsApp Number 63-64-861-866. You can send your question directly through WhatsApp.Card Hotlisting / Card not working
Call : 1800 22 1911Email : complaints@centralbank.co.in
Failed transaction in ATM/POS/Online
Call : 022 49197313 /15Email : smatmreversal@centralbank.co.in
UPI and BHIM app help
For technical issuesCall : 1800221911
Email : upisupport@centralbank.co.in
For Reversal/failed transactions
Call : 022-61648613
Email : smtbk2@centralbank.co.in
Debit Card HOTLISING by sending SMS
Send SMS to phone no. 9967533228 as follows:LOST : For blocking all cards linked to mobile
LOST
LOST
Step 2
Contact Central Bank Of India Nodal Officer
If you are not satisfied with the Central Bank Of India customer care response, you can escalate the issue to the nodal officer by sending a written complaint.Central Bank Of India Nodal Office Details
Zo Ahmedabad
Shri Prashant Deshpande
Tele No : 9422654648 , 079-71786072
Email : Agmoperahmezo@Centralbank.Co.In
Ahmedabad
Shri Rakesh Roshan
Tele No :7567883892
Email : Operahmero@Centralbank.Co.In
Baroda
Shri Nandkishore Verman
Tele No :8860084295
Email : Operbaroro@Centralbank.Co.In
Gandhinagar
Shri C K Garg
Tele No : 9466212988
Email : Operganaro@Centralbank.Co.In
Jamnagar
Shri Sanjay Ghosh
Tele No :9431268589
Email : Operjamnro@Centralbank.Co.In
Rajkot
Shri Dharmraj Kumar
Tele No :9909992087
Email : Operrajkro@Centralbank.Co.In
Surat
Shri Pritesh Shah
Tele No : 9879794069
Email : Opersura@Centralbank.Co.In
Ambikapur
Shri Neeraj Goswami
Tele No :9616366260
Email : Cmoperambica@Centralbank.Co.In
Bhopal
Shri Harishankar Soni
Tele No :7024173565
Email : Operbhopro@Centralbank.Co.In
Chhindwara
Shri C.P. Nandeshwar
Tele No : 8226003800
Email : Cmcreditchhiro@Centralbank.Co.In
Gwalior
Shri N K Mangal
Tele No :7354888663
Email : Recvgwalro@Centralbank.Co.In
Hoshangabad
Shri Prashant Yadav
Tele No :9893773197
Email : Operhoshro@Centralbank.Co.In
Indore
Shri Kamlesh Diwakar
Tele No : 8370012095
Email : Auditindoro@Centralbank.Co.In
Jabalpur
Shri Anil Nayak
Tele No :8226014333
Email : Cmoperjabaro@Centralbank.Co.In
Raipur
Shri G C Dewangan
Tele No :8370019826
Email : Operraipro@Centralbank.Co.In
Indore
Shri Kamlesh Diwakar
Tele No : 8370012095
Email : Auditindoro@Centralbank.Co.In
Jabalpur
Shri Anil Nayak
Tele No :8226014333
Email : Cmoperjabaro@Centralbank.Co.In
Ratlam
Smt Samyuktha Shetty
Tele No :6262603306
Email : Cm2Ratlro@Centralbank.Co.In
Sagar
Shri Manoj Jain
Tele No : 9926133263
Email : Cmopersagaro@Centralbank.Co.In
Shahdol
Shri Mukesh Khare
Tele No :8226012556
Email : Opershahro@Centralbank.Co.In
Chandigarh
Shri C.S. Chugh
Tele No :9988803085
Email : Operchanzo@Centralbank.Co.In
Amritsar
Shri G.L Pandit
Tele No : 9888851878
Email : Operamriro@Centralbank.Co.In
Chandigarh
Shri Ashok Kalra
Tele No :9988690156
Email : Operchanro@Centralbank.Co.In
Jalandhar
Shri N.K. Ahirwar
Tele No :9888825910
Email : Operjalaro@Centralbank.Co.In
Karnal
Shri R.K. Yadav
Tele No : 9179045414
Email : Creditkarnro@Centralbank.Co.In
Ludhiana
Shri Baldev Singh
Tele No :8054209043
Email : Operludhro@Centralbank.Co.In
Rohtak
Shri Pradeep Kandu
Tele No :9370588927
Email : Operrohtro@Centralbank.Co.In
Shimla
Shri J.S. Meena
Tele No : 9547600991
Email : Opershimro@Centralbank.Co.In
Zo Chennai
Shri Satish Talreja
Tele No :9361908924
Email : Agm2Chenzo@Centralbank.Co.In
Chennai
Shri T Choudry
Tele No :7010660417
Email : Operchenro@Centralbank.Co.In
Coimbatore
Shri Kumaravel
Tele No : 8939381222
Email : Opercoimro@Centralbank.Co.In
Kochi
Shri Sadanandan
Tele No :8943332848
Email : Opercochro@Centralbank.Co.In
Madurai
Mrs Nalini Meenakshi
Tele No :8489945253
Email : Drm1Maduro@Centralbank.Co.In
Trichy
Shri U Ambigapathy
Tele No : 9944014425
Email : Opertricro@Centralbank.Co.In
Trivandrum
Shri Anil Babu
Tele No :9633854899
Email : Operthriro@Centralbank.Co.In
Bangalore
Shri Gururajachar
Tele No :9538893712
Email : Cmoperbangro@Centralbank.Co.In
Hyderabad
Shri G V Ramesh
Tele No : 6304903704
Email : Cmoperhydero@Centralbank.Co.In
Vijaywada
Shri M Viswaprasad
Tele No :6304906604
Email : Cmvijaro@Centralbank.Co.In
Hubli
Shri V V S Prasad
Tele No :9538867536
Email : Cm2Hublro@Centralbank.Co.In
Warrangal
Shri Amba Das
Tele No : 6303929009
Email : Cm2Wararo@Centralbank.Co.In
Guntur
Shri P Chandrashekhar Rao
Tele No :6304906606
Email : Cm1Guntro@Centralbank.Co.In
Visakhapatnam
Shri B K Prasad
Tele No :9441829763
Email : Cm1Visaro@Centralbank.Co.In
Zo Delhi
Shri Sujit Kumar
Tele No : 9650104428
Email : Complaintsdelhzo@Centralbank.Co.In
Deharadun
Shri Vimal Kumar
Tele No :8859504254
Email : Armdehrro@Centralbank.Co.In
Delhi-A South
Ms. Nitasha Malik
Tele No :9871758491
Email : Operdelaro@Centralbank.Co.In
Delhi-B North
Shri Anil Thukral
Tele No : 7838788855
Email : Operdelbro@Centralbank.Co.In
Delhi-C Central
Shri S K Bhatt
Tele No :9999729532
Email : Operdelcro@Centralbank.Co.In
Jaipur
Shri Anil Jindal
Tele No :9654005051
Email : Cmoperjaipro@Centralbank.Co.In
Bhubneshwar
Shri Lambodar Behera
Tele No : 7064431301
Email : Operbhubro@Centralbank.Co.In
Coochbihar
Shri Tapan Saha
Tele No :9733209903
Email : Opercoocro@Centralbank.Co.In
Zo Durgapur
Shri Jayanta Das
Tele No :8695624206
Email : Operdurgro@Centralbank.Co.In
North Kolkata
Shri Rajib Bansal
Tele No : 6292191378
Email : Operkolknro@Centralbank.Co.In
Siliguri
Shri Divyendu Sarkar
Tele No :8136037112
Email : Opersiliro@Centralbank.Co.In
South Kolkata
Shri Manoj Kumar Mondal
Tele No :9955440132
Email : Operkolksro@Centralbank.Co.In
Barpeta
Shri Bibhuti Bhusan Jha
Tele No : 9127051573
Email : Operbarpetaro@Centralbank.Co.In
Guwahati
Shri Keshab Rao
Tele No :8886911811
Email : Operguwaro@Centralbank.Co.In
Upper Assam
Shri Manish Dutt
Tele No :8989632211
Email : Operupparo@Centralbank.Co.In
Jalpaiguri
Shri Prem Chand Mullick
Tele No : 9735011006
Email : Operjalpro@Centralbank.Co.In
Bankura
Shri Sumit Kishore
Tele No :9394094370
Email : Operbankro@Centralbank.Co.In
Sambalpur
Shri Kishor Kar
Tele No :7381041471
Email : Opersambro@Centralbank.Co.In
Zo Lucknow
Shri Ankit Srivastava
Tele No : 9340360649
Email : Complaintsluckzo@Centralbank.Co.In
Agra
Smt Shruti Agarwal
Tele No :8859502888
Email : Operagraro@Centralbank.Co.In
Ayodhya
Shri Jitendra Nath
Tele No :9135904891
Email : Operayodro@Centralbank.Co.In
Bareilley
Shri Meenakshi Singh
Tele No : 8303716063
Email : Operbarero@Centralbank.Co.In
Deoria
Shri Sanjay Kumar
Tele No :6388035347
Email : Operdeorro@Centralbank.Co.In
Etawah
Shri Mukesh Mukul
Tele No :7903884450
Email : Operetawro@Centralbank.Co.In
Gorakhpur
Smt Doli Agarwal
Tele No : 9336461805
Email : Opergoraro@Centrallbank.Co.In
Jhansi
Shri Kuldeep Singh
Tele No :7908673906
Email : Operjhanro@Centralbank.Co.In
Kanpur
Shri C M Telang
Tele No :8795816298
Email : Operkanpro@Centralbank.Co.In
Lucknow
Shri Nischal Sahu
Tele No : 9918002150
Email : Operluckro@Centralbank.Co.In
Meerut
Shri Srikant Verma
Tele No :8303713804
Email : Opermeerro@Centralbank.Co.In
Varanasi
Shri Mithilesh Rao
Tele No :9236106769
Email : Opervararo@Centralbank.Co.In
Zo Mumbai
Shri Mithilesh Rao
Tele No : 9236106769
Email : Opervararo@Centralbank.Co.In
Zo Mumbai
Shri P K Das
Tele No :9894462447
Email : Agm2Mmzo@Centralbank.Co.In
Mro
Shri A D Sarkar
Tele No :7602853478
Email : Cmoprmro@Centralbank.Co.In
Msro
Shri A K Jha
Tele No : 8879128470
Email : Cmcreditmsro@Centralbank.Co.In
Panji
Shri Ajeetkumar Kc
Tele No :8148609810
Email : Cmpanro@Centralbank.Co.In
Thane
Shri Jaykumar Singh
Tele No :9049629629
Email : Cmthanro@Centralbank.Co.In
Zo Patna
Shri Vijay Pal Singh Rana
Tele No : 9988690453
Email : Dzmpatnzo@Centralbank.Co.In
Darbhnaga
Shri Satya Narayan Prasad
Tele No :9955899600
Email : Operdarbro@Centralbank.Co.In
Dhanbad
Shri M P Pandit
Tele No :8298199766
Email : Operdhanro@Centralbank.Co.In
Gaya
Shri Dinesh Pd Sinha
Tele No : 7002479155
Email : Opergayaro@Centralbank.Co.In
Katihar
Shri Ajay Prakash Gupta
Tele No :9693910301
Email : Operkaro@Centralbank.Co.In
Motihari
Shri Satis Kumar
Tele No :9534397041
Email : Cmoprmro@Centralbank.Co.In
Muzaffarpur
Shri Sanjay Kumar
Tele No : 8406902283
Email : Opermuzaro@Centralbank.Co.In
Patna
Shri Arun Kr Singh
Tele No :9470076969
Email : Operpatnro@Centralbank.Co.In
Purnea
Shri Rajiv Ranjan Jha
Tele No :9123140698
Email : Operpurnro@Centralbank.Co.In
Ranchi
Shri Satish Kumar
Tele No : 9570900444
Email : Oprrancro@Centralbank.Co.In
Siwan
Shri Sanjay Kumar Sarmah
Tele No :8406902272
Email : Oprsiwaro@Centralbank.Co.In
Zo Pune
Shri Manoj Kumar Singh
Tele No :9607046667
Email : Operpunezo@Centralbank.Co.In
Ahmednagar
Shri Alok Kumar
Tele No : 7350087212
Email : Opernagaro@Centralbank.Co.In
Akola
Shri Dyaneshwar Tapre
Tele No :7798881424
Email : Operakolro@Centralbank.Co.In
Amravati
Shri Shekhar Dhongade
Tele No :9619600961
Email : Cm1Amraro@Centralbank.Co.In
Aurangabad
Shri Prakash M Shende
Tele No : 8390903463
Email : Operauraro@Centralbank.Co.In
Jalgaon
Shri Rupesh Kumar Sharma
Tele No :8294514221
Email : Cmoperjalgro@Centralbank.Co.In
Nagpur
Shri Milind Tare
Tele No :7262099444
Email : Opernagpro@Centralbank.Co.In
Nasik
Shri Kamal S Ramnani
Tele No : 7798986454
Email : Opernasiro@Centralbank.Co.In
Pune
Ms C S Geeta
Tele No :9923200364
Email : Drmpunero@Centralbank.Co.In
Solapur
Ms Pratibha Badurkar
Tele No :8879794550
Email : Cmopersolaro@Centralbank.Co.In
Step 3
If you are dissatisfied with the Central Bank Of India Nodal officer response, you can contact the Banking Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.
Central Bank Of India Ombudsman List
We suggest you to also visit the below link to know the landmark cases against Banking Services.
Landmark Consumer Cases
Step 4
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Central Bank Of India.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.