Byjus
Byjus Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 129 Consumer Court Cases Against Byjus.
Case Number: 742
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Date of Filing: 24-11-2022
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Date of Upload: 24-03-2023
BYJUS V/S RAJA NATH
Court Name: Hooghly
Appelant Advocate AVIJIT DAS
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, HOOGHLYCC OF 2021PETITIONERVERSOPPOSITE PARTYComplaint Case No. CC/233/2022( Date of Filing : 30 Nov 2022 )1. RAJA NATH27/499, Tolafatak, Lahabagan,, P.O & P.S- Chinsurah, District- Hooghly, PIN- 712101HOOGHLYWEST BENGAL..............
Case Number: 233
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Date of Filing: 30-11-2022
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Date of Upload: 27-02-2023
Case Number: 277
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Date of Filing: 14-10-2022
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Date of Upload: 24-02-2023
BYJUS THE LEARNING APP V/S YOGESH KUMAR CHAURIWAR
Court Name: Bhopal-II
Appelant Advocate SUMIT BHALERAO
Respondant Advocate
Case Number: 22
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Date of Filing: 04-11-2022
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Date of Upload: 22-02-2023
Case Number: 663
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Date of Filing: 17-12-2019
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Date of Upload: 13-02-2023
M/s BYJUS K3 Education Private Limited, V/S Atul Kumar
Court Name: Jhajjar
Appelant Advocate Sh. Shallender Yadav
Respondant Advocate
Case Number: 305
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Date of Filing: 07-09-2022
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Date of Upload: 14-02-2023
CEO BYJUS V/S SALAHUDHEEN AYYOOBI VP
Court Name: Malappuram
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/464/2022( Date of Filing : 29 Nov 2022 )1. SALAHUDHEEN AYYOOBI VPVAALPARAMBIL HOUSE MUNNIYOOR POST MUTTICHIRA 676311...........Complainant(s)Versus1. CEO BYJUSBYJUS LEARNING APP 2ND FLOOR TOWER D IBC KNOWLEDGE P...
Case Number: 464
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Date of Filing: 29-11-2022
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Date of Upload: 06-05-2023
Byjus ( Online Learning School ) V/S Dhaval Shubhashbhai Vara
Court Name: Ahmedabad Rural
Appelant Advocate SELF
Respondant Advocate
Case Number: 743
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Date of Filing: 17-11-2022
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Date of Upload: 27-01-2023
1. The Support Byjus Team V/S Sri Durga Charan Pattnaik , S/O- Madhu Sudan Pattnaik
Court Name: Balangir
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM. BOLANGIRODISHAComplaint Case No. CC/38/2022( Date of Filing : 14 Oct 2022 )1. Sri Durga Charan Pattnaik , S/O- Madhu Sudan PattnaikAt:- Mahalaxminagar Po/Ps:- BolangirBolangirOdisha...........Complainant(s)Versus1. 1. The Support Byjus ...
Case Number: 38
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Date of Filing: 14-10-2022
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Date of Upload: 02-01-2023
BYJUS PVT LTD V/S VIJAYBHAI PRASAD
Court Name: Anand
Appelant Advocate PRATIK SAMAJ SEVA
Respondant Advocate
Case Number: 378
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Date of Filing: 19-09-2022
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Date of Upload: 20-12-2022
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Common FAQ
Question : Am I eligible to file case against Byjus in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byjus ?
Answer : A complaint may be made against Byjus under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
More cases against Byju's
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.