Byjus
Byjus Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 137 Consumer Court Cases Against Byjus.
BYJUs Tution Center V/S Shipra Choudhary
Court Name: Ganganagar
Appelant Advocate Om Yadav
Respondant Advocate
Case Number: 35
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Date of Filing: 12-02-2024
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Date of Upload: 21-06-2024
Byjus V/S Neevaj Singh
Court Name: Jagatsinghapur
Appelant Advocate Mr.C.R.Pradhan
Respondant Advocate Mr.M.Thomas
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION JAGATSINGHPURJAGATSINGHPURComplaint Case No. CC/30/2024( Date of Filing : 31 Jan 2024 )1. Neevaj Singh Paradeep Atharbanki , Paradeep Jagatsinghpur...........Complainant(s)Versus1. Byjus2nd Floor , Main road Bhavani Nagar, Bengaluru...
Case Number: 30
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Date of Filing: 31-01-2024
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Date of Upload: 01-07-2024
BYJUS V/S RANJAN MOHAPATRA
Court Name: Valsad
Appelant Advocate Self
Respondant Advocate Anmol S Purohit
Case Number: 341
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Date of Filing: 02-12-2023
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Date of Upload: 30-05-2024
i.Think and learn private limited Byjus the learning app,& Others Authorized representative V/S IRFAN
Court Name: Hyderabad
Appelant Advocate
Respondant Advocate
Case Number: 151
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Date of Filing: 18-04-2024
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Date of Upload: 01-06-2024
Case Number: 99
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Date of Filing: 19-12-2023
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Date of Upload: 24-05-2024
Case Number: 4
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Date of Filing: 17-01-2024
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Date of Upload: 24-05-2024
The Byjus Learning App V/S Nadimenti Raghavendra
Court Name: Hyderabad
Appelant Advocate Adv. Saya Sree
Respondant Advocate Adv. V.Sai Vamshi
Case Number: 587
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Date of Filing: 01-12-2023
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Date of Upload: 01-06-2024
1. BYJUS V/S Adyasha Dash,
Court Name: Sambalpur
Appelant Advocate R.Pradhan & Associates
Respondant Advocate Nitin Kushwaha & Associates
District Consumer Disputes Redressal Commission, SambalpurNear, SBI Main Branch, SambalpurUploaded by Office AssistanceComplaint Case No. CC/29/2024( Date of Filing : 31 Jan 2024 )1. Adyasha Dash,D/O-Kanheya Lal Dash, R/O-Mudipara Near L.I.C. Colony Sadar, Mudipara, Sambalpur Dis...
Case Number: 29
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Date of Filing: 31-01-2024
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Date of Upload: 22-05-2024
The Authorized Signatory BYJUS V/S Vidyashree C K Aged 37 Years,
Court Name: Bangalore 2nd Additional
Appelant Advocate
Respondant Advocate
Case Number: 37
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Date of Filing: 29-01-2024
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Date of Upload: 04-06-2024
BYJUS V/S ANEES
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/23/917( Date of Filing : 01 Dec 2023 )1. ANEES G&P Hostel Indira Junction padamugal Vazhakkala 682021 Ernakulam...........Complainant(s)Versus1. BYJUS2nd Floor Tower D, IBC Knowledge Park, 4/1, Bannerghatt...
Case Number: 23
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Date of Filing: 01-12-2023
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Date of Upload: 24-05-2024
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Common FAQ
Question : Am I eligible to file case against Byjus in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byjus ?
Answer : A complaint may be made against Byjus under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
More cases against Byju's
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.