Byjus
Byjus Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 137 Consumer Court Cases Against Byjus.
Aaksh Byjus V/S Pankaj Chauchan S/o Ompraksh
Court Name: Meerut
Appelant Advocate
Respondant Advocate
Case Number: 371
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Date of Filing: 29-12-2023
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Date of Upload: 19-07-2024
Akash BYJUS through Managing Director V/S Prerna Vijay Sarkate Through Vijay Govardhan Sarkate
Court Name: Akola
Appelant Advocate P.P Gopnarayan
Respondant Advocate Adv. V.K. Laddha
Case Number: 22
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Date of Filing: 05-09-2022
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Date of Upload: 19-07-2024
Aakash BYJUS D-15 V/S Deepak
Court Name: Kaithal
Appelant Advocate Sh. Deepak Seth
Respondant Advocate Sh. Ashok Saini
Case Number: 334
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Date of Filing: 06-12-2023
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Date of Upload: 16-07-2024
Akash Byjus V/S Harbakash SIngh S/o Surjan Singh
Court Name: Amritsar
Appelant Advocate Jagir Singh
Respondant Advocate
Case Number: 367
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Date of Filing: 03-07-2024
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Date of Upload: 17-07-2024
BYJUS represented through its Chief Executive Officer V/S Shrimay roy
Court Name: Cuttak
Appelant Advocate S K Dey & associates
Respondant Advocate S K Dwibedi & associates
IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK. C.C.No.359/2023 1. Shrimoy Ray,Represented through Father GuardianKshirod Kumar Ray,Resident of Plot No.7D/1298, Sector-9,CDA,Cuttack-753014.2. Kshirod Kumar Ray,S/o: Parikhita Ray,Resident ...
Case Number: 359
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Date of Filing: 20-10-2023
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Date of Upload: 30-07-2024
BYJUS V/S MANISH KUMAR SHARMA
Court Name: Gautam Buddha Nagar
Appelant Advocate
Respondant Advocate
FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/34/2024( Date of Filing : 15 Jan 2024 )1. MANISH KUMAR SHARMAC-35A, VISHWAS PARK EXTN. UTTAM NAGAR NEW DELHISOUTH WESTDELHI...........Complainant(s)Versus1. BYJUS...
Case Number: 34
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Date of Filing: 15-01-2024
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Date of Upload: 05-07-2024
Byjus V/S Amrit Kaundil
Court Name: Kangra
Appelant Advocate Complainant in Person
Respondant Advocate
Case Number: 94
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Date of Filing: 02-03-2024
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Date of Upload: 29-06-2024
Director of BYJUs (Think and Learn pvt.ltd)) V/S KAMALINI MAHAPATRA AT THE RATE OF PUROHIT
Court Name: Bargarh
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BARGARH (ODISHA)AT. COURT PREMISES,PO.PS.DISTRICT. BARGARH PIN. 768028Complaint Case No. CC/153/2023( Date of Filing : 01 Nov 2023 )1. KAMALINI MAHAPATRA AT THE RATE OF PUROHITaged about 42 years, W/o.Late. Madhusudan Purohit, R/o....
Case Number: 153
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Date of Filing: 01-11-2023
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Date of Upload: 26-06-2024
The Managing Director- Byjus Think and learn Private Limited-Byjus V/S Smt.Savithri M W/o.Madhu V.R,
Court Name: Bangalore 3rd Additional
Appelant Advocate Smt Shailaja
Respondant Advocate
Case Number: 24
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Date of Filing: 18-01-2024
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Date of Upload: 26-06-2024
Byjus Learn Station V/S Shri Amitbhai Narottam Gohel
Court Name: Rajkot
Appelant Advocate H. D. Kothari
Respondant Advocate
Case Number: 68
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Date of Filing: 15-01-2024
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Date of Upload: 21-06-2024
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Common FAQ
Question : Am I eligible to file case against Byjus in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byjus ?
Answer : A complaint may be made against Byjus under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
More cases against Byju's
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.