Byjus
Byjus Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 137 Consumer Court Cases Against Byjus.
MANORANJAN TRIPATHY OF BYJUS EARLY LEARN COURCE V/S ASHUTOSH MALLICK S/O-SESHADEV MALLICK
Court Name: Bhadrak
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONBHADRAKComplaint Case No. CC/46/2022( Date of Filing : 02 Jun 2022 )1. ASHUTOSH MALLICK S/O-SESHADEV MALLICKAT-BALIBIL PO-ICHHAPUR DIST- BHADRAK ODISHABHADRAKODISHA...........Complainant(s)Versus1. MANORANJAN TRIPATHY OF BYJUS EARLY ...
Case Number: 46
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Date of Filing: 02-06-2022
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Date of Upload: 19-11-2024
Byjus V/S Sri Ramesh Chandra Behera
Court Name: Ganjam
Appelant Advocate For the complainant: SELF.
Respondant Advocate For the Opposite Party: Mathew Thomas & Associates.
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, GANJAM, BERHAMPUR. Complaint Case No. CC/112/2023( Date of Filing : 03 Oct 2023 )1. Sri Ramesh Chandra BeheraOSAP 8th BN Chatrapur, Agasti Nuagam, Chatrapur, Ganjam, Odisha 761 020. ...........Complainant(s)Versus1. Byjus2nd Floor,...
Case Number: 112
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Date of Filing: 03-10-2023
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Date of Upload: 18-11-2024
Byjus K3 Education Private Limited V/S Swapnatit Biswas
Court Name: Paschim Midnapore
Appelant Advocate
Respondant Advocate
Case Number: 111
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Date of Filing: 29-11-2022
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Date of Upload: 11-11-2024
BYJUS Think and Learn Pvt. Ltd. V/S Rumpa Shit
Court Name: Bankura
Appelant Advocate Jayanta Kumar Mukherjee
Respondant Advocate
IN THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BANKURA Consumer Complaint No.41/2024 Date of Filing: 07/05/2024Before: 1. Samiran Dutta Ld. President 2. Siddhartha Sankar Bhui Ld. Member3.Smt. Kabita Acharjee Goswami Ld. MemberFor the Co...
Case Number: 41
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Date of Filing: 07-05-2024
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Date of Upload: 30-10-2024
BYJUS LEARNING, REP BY ITS CEO V/S VINEETHA. M.T
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/510/2024( Date of Filing : 16 Aug 2024 )1. VINEETHA. M.T CHETTIYAMVEETTIL,MANGAD,UNNIKULAM-673574...........Complainant(s)Versus1. BYJUS LEARNING, REP BY ITS CEO2nd FLOOR,TOWER D,IBC KNOWLEDGE PARK,...
Case Number: 510
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Date of Filing: 16-08-2024
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Date of Upload: 14-11-2024
Byjus Head Office V/S Kamleshbhai G. Trivedi
Court Name: Ahmedabad City
Appelant Advocate SELF
Respondant Advocate
Case Number: 975
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Date of Filing: 21-05-2022
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Date of Upload: 28-10-2024
1. The Manager, Byjus Exam Prep V/S Kuruba Siva Sankar, S/o K.Eranna
Court Name: Kurnool
Appelant Advocate Inperson
Respondant Advocate Absent
Case Number: 97
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Date of Filing: 15-06-2024
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Date of Upload: 26-10-2024
The Authorized Signatories, BYJUs V/S Boddapu Deena
Court Name: Anantapur
Appelant Advocate Boddapu Deena (Party In Person)
Respondant Advocate -
Case Number: 58
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Date of Filing: 04-05-2024
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Date of Upload: 18-10-2024
Case Number: 306
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Date of Filing: 06-12-2023
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Date of Upload: 10-10-2024
Ankit Bhati, Manager, Byjus Classes V/S Vishal
Court Name: Rewari
Appelant Advocate Sh. Rajesh Kumar
Respondant Advocate OP no.1 given up
Case Number: 178
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Date of Filing: 23-02-2023
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Date of Upload: 01-10-2024
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Common FAQ
Question : Am I eligible to file case against Byjus in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byjus ?
Answer : A complaint may be made against Byjus under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
More cases against Byju's
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.