Byju
Byju Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 54 Consumer Court Cases Against Byju.
Manager, Vodafone Store, V/S Byju K,
Court Name: Kannur
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUM,KANNURCC NO. 384 Of 20121. Byju K, S/o Vijayan, Thusharam, Valiannur, PO Varam, 670594KannurKerala...........Complainant(s)Versus1. Manager, Vodafone Store, Opp.Collectorate, Kannur, Civil Station PO, 670002KannurKerala2. Manager, Vodafone...
Case Number: 384
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Date of Filing: 23-11-2012
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Date of Upload: 30-11--0001
1.Sony Exclusive Showroom, Purushotham Gokuldas Buiilding,Bank Road, Kannur V/S Byju PP, Shan Kailas, Aduthila East, PO Pazhayangadi, Kannur 670303
Court Name: Kannur
Appelant Advocate
Respondant Advocate
In The Consumer Disputes Redressal ForumKannurconsumer case(CC) No. CC/09/279 Byju PP, Shan Kailas, Aduthila East, PO Pazhayangadi, Kannur 670303 ...........Appellant(s)Vs.1.Sony Exclusive Showroom, Purushotham Gokuldas Buiilding,Bank Road, Kannur 2. Sahar Communications, Prestig...
Case Number: 9
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Date of Filing: 22-10-2009
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Date of Upload: 30-11--0001
DIVISIONAL MANAGER V/S SIJI BYJU
Court Name: Kottayam
Appelant Advocate
Respondant Advocate
ReportCDRF, Collectorateconsumer case(CC) No. CC/138/2005 SIJI BYJU ...........Appellant(s)Vs.DIVISIONAL MANAGER ...........Respondent(s) BEFORE:1. Bindhu M Thomas 2. K.N Radhakrishnan 3. Santhosh Kesava Nath P Complainant(s)/Appellant(s): OppositeParty/Respondent(s): Oppos...
Case Number: 138
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Date of Filing: 09-06-2005
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Date of Upload: 30-11--0001
TEAM COMMUNICATION V/S BYJU P K
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
KOZHIKODECONSUMER DISPUTES REDRESSAL FORUM,CIVIL STATIONconsumer case(CC) No. CC/08/64 BYJU P K ...........Appellant(s)Vs.TEAM COMMUNICATION ...........Respondent(s) BEFORE: Complainant(s)/Appellant(s): OppositeParty/Respondent(s): OppositeParty/Respondent(s): OppositeParty/R...
Case Number: 8
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Date of Filing: 11-03-2008
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against Byju in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byju ?
Answer : A complaint may be made against Byju under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.