Byju
Byju Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 54 Consumer Court Cases Against Byju.
BYJU ONLINE CLASSES V/S JITENDRA SAHU
Court Name: Indore-II
Appelant Advocate NILESH SOLANKI
Respondant Advocate
Case Number: 398
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Date of Filing: 02-11-2022
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Date of Upload: 13-02-2023
BYJU ONLINE CLASSES V/S NEMICHAND GEHLOD
Court Name: Indore-II
Appelant Advocate ASHISH CHORE
Respondant Advocate
Case Number: 317
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Date of Filing: 21-09-2022
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Date of Upload: 13-02-2023
1. BYJU s The Learning App IBC Knowledge Park V/S B. Hemanth Kumar
Court Name: Dakshina Kannada
Appelant Advocate A.Nagaraj N
Respondant Advocate
Case Number: 259
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Date of Filing: 24-12-2019
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Date of Upload: 25-01-2023
Sri Byju Raveendran, Chief Executive Officer/Founder V/S Ananta Kishore Nayak
Court Name: Anugul
Appelant Advocate
Respondant Advocate Aditya Deo
OFFICE OF THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONANGULComplaint Case No. CC/32/2022( Date of Filing : 13 Jun 2022 )1. Ananta Kishore NayakAt/Qtr. No.B-1867, P.O/P.S-Nalco nagar, Dist.- Angul,OdishaAngulOdisha...........Complainant(s)Versus1. Sri Byju Raveendran, Chief...
Case Number: 32
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Date of Filing: 13-06-2022
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Date of Upload: 15-11-2022
Proprietor,Ganam Cinimass V/S Byju Devassy
Court Name: Trissur
Appelant Advocate Adv.A.D.Benny
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/22/84( Date of Filing : 17 Feb 2022 )1. Byju DevassyKanjirathinkkal House,Eravimangalam.P.O...........Complainant(s)Versus1. Proprietor,Ganam CinimassValarkkavu,Kuriachira.P.O,Thrissur............Opp.Party...
Case Number: 22
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Date of Filing: 17-02-2022
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Date of Upload: 18-11-2022
BYJU V/S ASHISH
Court Name: Lucknow-I
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/1122/2019( Date of Filing : 11 Nov 2019 )1. ASHISHchurch campus near nur manzil lalbagh LUCKNOW...........Complainant(s)Versus1. BYJU 4/1 BANNERGHATTA MAIN ROAD ............Opp.Party(s) BEFORE:HON'BLE MR. Neelkuntha Sahya PRESIDENTHON'BLE MS....
Case Number: 1122
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Date of Filing: 11-11-2019
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Date of Upload: 09-11-2022
Managing director BYJU S V/S Narendra Sahu
Court Name: Jabalpur
Appelant Advocate Gorav Misra
Respondant Advocate
Case Number: 48
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Date of Filing: 23-05-2022
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Date of Upload: 24-06-2022
Geeta John alias Geeta Ramanathan V/S Francis Byju George
Court Name: StateCommission
Appelant Advocate Adinath Narde & Revathy Associates
Respondant Advocate P.B
KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.Complaint Case No. CC/113/2015( Date of Filing : 22 Apr 2015 )1. Francis Byju GeorgeS/o Mr.George Joseph, R/o Grove-1, Good Earth Orchad,Doddabelle road, Kengeri, Bangalore-560060 ...........Complaina...
Case Number: 113
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Date of Filing: 22-04-2015
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Date of Upload: 07-01-2023
Byju 's Think & Learn Pvt Ltd V/S Mohshin Khan
Court Name: Dehradun
Appelant Advocate Shamim Khan
Respondant Advocate
Case Number: 19
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Date of Filing: 19-06-2019
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Date of Upload: 17-02-2021
Byju Karayi V/S K.Sasidharan/ Saseendran
Court Name: Kannur
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/189/2019( Date of Filing : 16 Sep 2019 )1. K.Sasidharan/ SaseendranS/o Kunhiraman,Pulikkambeth House,P.O.Chovva,Edachovva,Kannur-670006............Complainant(s)Versus1. Byju KarayiProprietor,For IN and OUT,Smart...
Case Number: 189
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Date of Filing: 16-09-2019
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Date of Upload: 06-08-2020
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Common FAQ
Question : Am I eligible to file case against Byju in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byju ?
Answer : A complaint may be made against Byju under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.