Byju
Byju Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 54 Consumer Court Cases Against Byju.
Byju Raveendran V/S Abdu.P
Court Name: Kannur
Appelant Advocate T.C.Sibi
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/179/2023( Date of Filing : 16 May 2023 )1. Abdu.PS/o Kamal,Swapnam,Opp.Kerala Water Authority Office,Manna,Thaliparamba-670141............Complainant(s)Versus1. Byju RaveendranCEO,Byjus,2nd Floor,Tower D,IBC Know...
Case Number: 179
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Date of Filing: 16-05-2023
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Date of Upload: 08-08-2023
1. The Chief executive officer, Byju s V/S M.Gandadhar S/o Shikamani Nagar
Court Name: Kurnool
Appelant Advocate Inperson
Respondant Advocate Sri Nithin Kushwaha , Sri Naga Raju
Case Number: 101
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Date of Filing: 23-11-2022
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Date of Upload: 22-07-2023
BYJU Company V/S Arun Sood
Court Name: Moga
Appelant Advocate Sh. Vishal Jain
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAComplaint Case No. CC/113/2022( Date of Filing : 22 Sep 2022 )1. Arun SoodS/o Sh. Krishan Sood R/o Opposite Shivala Soodan, Main Bazar, MogaMogaPunjab...........Compla...
Case Number: 113
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Date of Filing: 22-09-2022
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Date of Upload: 02-06-2023
T.V.S V/S Byju P S
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACADU THIRUVANANTHAPURAMPRESENT SRI.P.V.JAYARAJAN : PRESIDENT SMT.PREETHA G NAIR : MEMBER SRI.VIJU.V.R : MEMBERCC.NO.117/2020 (Filed on : 27/05/2020)ORDER DATED : 04/05/2023COMPLAINANT Byju.P.SP.S.Bhavan, K.P.5/8...
Case Number: 117
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Date of Filing: 27-05-2020
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Date of Upload: 21-06-2023
Case Number: 52
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Date of Filing: 03-04-2023
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Date of Upload: 02-05-2023
BYJU S LEARNING APP. V/S Manjunatha.M
Court Name: Bangalore 2nd Additional
Appelant Advocate
Respondant Advocate
Case Number: 509
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Date of Filing: 15-12-2021
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Date of Upload: 27-04-2023
SHRI BYJU RAVEENDRAN V/S GOPA KUMAR R
Court Name: Kollam
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal CommissionRailway Station RoadKarbala JunctionKollam-691001Kerala.Complaint Case No. CC/365/2022( Date of Filing : 15 Oct 2022 )1. GOPA KUMAR RNILAAV PARRIPPALLY-PO KOLLAM DISTRICT,PIN-691574. KOLLAMKERALA...........Complainant(s)Versus1. SHRI BYJU RAV...
Case Number: 365
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Date of Filing: 15-10-2022
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Date of Upload: 06-05-2023
Haier Appliancances V/S Byju S R
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACADU THIRUVANANTHAPURAMPRESENT SRI.P.V.JAYARAJAN : PRESIDENT SMT.PREETHA G NAIR : MEMBER SRI.VIJU.V.R : MEMBERCC.NO.477/2017 (Filed on: 29/11/2017)ORDER DATED : 25/03/2023COMPLAINANTByju.S.RSreekrishna Bhavan,M...
Case Number: 17
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Date of Filing: 29-11-2017
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Date of Upload: 21-06-2023
Proprietor V/S Byju C Kuruvila
Court Name: Kottayam
Appelant Advocate Joshy Cheeppunkal
Respondant Advocate
Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/164/2022( Date of Filing : 08 Aug 2022 )1. Byju C KuruvilaCheriparambil house, Velloor P.O, KottayamKottayamKerala...........Complainant(s)Versus1. ProprietorKottayam Watch works & radios, Kalarickal bazar, ...
Case Number: 164
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Date of Filing: 08-08-2022
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Date of Upload: 25-04-2023
Byju Raveendran V/S Ragesh R
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/444/2022( Date of Filing : 23 Nov 2022 )1. Ragesh RTrivandrum...........Complainant(s)Versus1. Byju RaveendranTrivandrum............Opp.Party(s) BEFORE:HON'BLE M...
Case Number: 444
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Date of Filing: 23-11-2022
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Date of Upload: 12-06-2023
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Common FAQ
Question : Am I eligible to file case against Byju in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byju ?
Answer : A complaint may be made against Byju under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.