Byju
Byju Customer Care
Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru
Email ID: support@byjus.com
Phone No: 9241333666
Website : https://byjus.com/
Latest Judgments
Total 56 Consumer Court Cases Against Byju.
BYJU COMPANY V/S JATINDER KUMAR MIDDHA
Court Name: Ludhiana
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Consumer Complaint No: 749 dated 23.05.2024. Date of decision: 09.12.2024.Jatinder Kumar Middha S/o. Gulshan Kumar, Address: House No.3671, New Madhopuri, Street No.6, Ludhiana, Punjab-141008 Aadhar Card Number 599217555...
Case Number: 24
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Date of Filing: 23-04-2024
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Date of Upload: 13-12-2024
Case Number: 95
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Date of Filing: 01-04-2024
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Date of Upload: 10-12-2024
BYJU S Think Learn Pvt Ltd V/S Mohan Singh
Court Name: Sirsa
Appelant Advocate Rohit Bhatnagar
Respondant Advocate Anita Rani
Heading1Heading2Complaint Case No. CC/23/421( Date of Filing : 16 Oct 2023 )1. Mohan SinghVillage Thiraj Distt SirsaSirsaHaryana...........Complainant(s)Versus1. BYJU S Think Learn Pvt Ltd Main Road Banglore KarnatakaBangloreKarnataka............Opp.Party(s) BEFORE: Padam Singh T...
Case Number: 23
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Date of Filing: 16-10-2023
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Date of Upload: 10-07-2024
M/S THINK & LEARN PRIVATE LTD., (STYLIED AS BYJU'S), REP.BY ITS MANAGING DIRECTOR BYJU RAVEENDRAN AN V/S GONUGUNTA YUGENDHAR REDDY, AGE 46 YEARS
Court Name: Medak
Appelant Advocate Sri G. Anand Kumar
Respondant Advocate
Case Number: 33
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Date of Filing: 03-04-2024
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Date of Upload: 16-07-2024
Byju Raveendran V/S Nidhi
Court Name: Hisar
Appelant Advocate Sh. Parvinder Punia
Respondant Advocate
Case Number: 79
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Date of Filing: 05-02-2024
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Date of Upload: 28-06-2024
The Co-ordinator of BYJU S V/S Gunupudi Priyadarshini
Court Name: Hyderabad-II
Appelant Advocate S.A.Saleem
Respondant Advocate Saivamshi Vangipuram
Case Number: 233
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Date of Filing: 13-12-2023
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Date of Upload: 30-05-2024
BYJU RAVEENDRAN V/S SABARINATH S
Court Name: Karur
Appelant Advocate
Respondant Advocate Mr. V. Muhilan, B.A., B.L.,
Case Number: 38
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Date of Filing: 08-11-2023
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Date of Upload: 20-03-2024
BYJU'S(Think And PVT. Ltd) Represented by its owner, founder & CEO Byju Raveendran V/S Dhruba Deb Roykut
Court Name: Jalpaiguri
Appelant Advocate Gopal Sah
Respondant Advocate
District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/78/2023( Date of Filing : 03 Oct 2023 )1. Dhruba Deb RoykutS/o Sri Kshitish Deb Roykut resident of Walkerganj, Uttar Raikat Para, P.S. Kotwali P.O and Dist. Jalpaiguri Pin 735101JalpaiguriWest Bengal.......
Case Number: 78
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Date of Filing: 03-10-2023
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Date of Upload: 28-02-2024
BYJU THINK AND LEARN PRIVATE LIMITED AND OTHERS V/S DINESH
Court Name: Palwal
Appelant Advocate VIKRAM NEHRA
Respondant Advocate AUTH REP.
Case Number: 64
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Date of Filing: 08-02-2024
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Date of Upload: 26-02-2024
Byju s Tution Centre V/S Jafar Ali. M
Court Name: Palakkad
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/187/2023( Date of Filing : 24 Jul 2023 )1. Jafar Ali. MHouse Number 7, Adeeb House, Darsana Puri Colony, Chandra Nagar, Palakkad - 678 007 .....
Case Number: 187
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Date of Filing: 24-07-2023
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Date of Upload: 12-02-2024
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Common FAQ
Question : Am I eligible to file case against Byju in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Byju ?
Answer : A complaint may be made against Byju under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Byju in Consumer Court
Filing a complaint against Byju in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
Step 1
Contact Byju Customer Care
Collect all relevant information and documents related to your complaint. This may include admission receipts, communication with the Byju's Customer Support team and any other evidence that supports your case.Before taking any legal action, it's recommended to try resolving the issue through communication with BYJU's customer service.
Step 2
Send a Legal Notice
If you are not satisfied with the Byju's response, you may send a legal notice to BYJU's. This notice should outline the details of your complaint, the resolution you seek, and a reasonable deadline for them to respond. To send a legal notice you may contact our legal support team.Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Byju.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.