Court Name: NCDRC
Appelant Advocate MR. UDAYADITYA BANERJEE
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 687 OF 2013 IN RP/4018/20121. BRITISH AIRWAYS...........Appellants(s)Versus1. GLOBE FOREX & TRAVELS LTD. & 2 ORS............Respondent(s) BEFORE: HON'BLE MR. JUSTICE AJIT BHARIHOKE, PRESID...
Case Number: 687
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Date of Filing: 28-10-2013
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Date of Upload: 10-01-2014
Court Name: NCDRC
Appelant Advocate MR. UDAYADITYA BANERJEE
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4018 OF 2012(Against the Order dated 07/08/2012 in Appeal No. 255/2011 of the State Commission West Bengal)1. BRITISH AIRWAYSHaving Office at, 16,Camac Street ,Police Station :Camac StreetKOLKATA- 7000...
Case Number: 4018
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Date of Filing: 19-10-2012
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Date of Upload: 23-10-2013
Court Name: NCDRC
Appelant Advocate MS. SHALINI KAUL & MR. PUSHPINDER SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2661 OF 2013(Against the Order dated 09/03/2011 in Appeal No. 348/2009 of the State Commission Tamil Nadu) WITH IA/4518/20131. BRITISH AIRWAYSREP BY ITS MANAGER, NO-177, RAHEHA TOWERS, SIGNA WING, ANN...
Case Number: 2661
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Date of Filing: 18-07-2013
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Date of Upload: 19-08-2013
Court Name: Mumbai(Suburban)
Appelant Advocate Tarsem Singh Manhas
Respondant Advocate Mulla & Mulla
ग्राहक तक्रार निवारण मंच,मुंबई उपनगर जिल्हा, मुंबई.प्रशासकीय इमारत, 3 रा मजला, डॉ.बाबासाहेब आंबेडकर उद्या�...
Case Number: 10
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Date of Filing: 18-01-2010
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Date of Upload: 30-11--0001
Case Number: 453
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Date of Filing: 11-04-2008
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Date of Upload: 10-05-2016
Court Name: NCDRC
Appelant Advocate MR. ADAB SINGH KAPOOR
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 131 OF 20121. CHANDER MOHAN LALLE-10, Saket New Delhi - 110 017...........Complainant(s)Versus1. BRITISH AIRWAYS CUSTOMER RELATIONS & 3 ORS.PO Box 5619, Sudbury, SuffolkCO10 2PGUnited Kingdom2. Aeromexico ...
Case Number: 131
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Date of Filing: 15-05-2012
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Date of Upload: 10-07-2012
Court Name: StateCommission
Appelant Advocate Sh.Rudrajyoti Nath Ray, Adv. for the appellant
Respondant Advocate Sh. Sandeep Suri, Adv. for the respondents
The State Consumer Disputes Redressal CommissionUnion Territory,Chandigarh ,Plot No 5-B, Sector No 19B,Madhya Marg, Chandigarh-160 019FIRST APPEAL NO. 48 of 2012 1. British Airways ...........Appellant(s)Vs.1. Anish Setia ...........Respondent(s) For the Appellant :Sh.Rudrajyo...
Case Number: 48
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Date of Filing: 10-02-2012
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Date of Upload: 30-11--0001
Court Name: StateCommission
Appelant Advocate AJIT SALVI
Respondant Advocate Pushkar Gokulgandhi
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIComplaint Case No. CC/10/501. MARIA K HARJANI R/AT JOLLY MARKER 2 FLAT NO 153 15 TH FLOOR CUFFE PRADE MUMBAI Maharastra...........Complainant(s)Versus1. BRITISH AIRWAYS VULCAN ASSURAMCE BUILDING V...
Case Number: 10
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Date of Filing: 05-04-2010
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Date of Upload: 30-11--0001
Court Name: DCF, South Mumbai
Appelant Advocate Mr. Vikram P.Philip
Respondant Advocate
Complaint Case No. CC/234/20101. Mr.Siddharth Philipflat 6,kailas Pedder road Mumbai-26MumbaiMaharashtra...........Complainant(s)Versus1. British AirwaysThe british Airways sahara international Airport Mumbai-99MumbaiMaharashtra............Opp.Party(s) BEFORE:HON'ABLE MR. SHRI.S....
Case Number: 234
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Date of Filing: 17-08-2010
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Date of Upload: 30-11--0001
Court Name: DF-I
Appelant Advocate A.S.Narang & R.S.Narang
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 593 of 2011 1. Anish Setia S/o Sh. Anish Setia, through natural guardian, Mr. Anish Setia, R/o # 502, Sector 8, Chandigarh ...........Appellant(s)Vs.1. M/s British AirwaysHL-02, Level-5, Terminal-3, Indira Gandhi Intern...
Case Number: 593
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Date of Filing: 04-10-2011
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Date of Upload: 30-11--0001
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Question : Am I eligible to file case against British Airways in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against British Airways ?
Answer : A complaint may be made against British Airways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.