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British Airways

Latest Judgments

Total 110 Consumer Court Cases Against British Airways.

Delhi

BRITISH AIRWAYS & ORS. V/S CHANDER MOHAN LALL

British Airways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE DELHI STATECONSUMER DISPUTES REDRESSAL, COMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Arguments :06.11.2017Date of Decision :05.12.2017 Complaint No.257/2012IN THE MATTER OF:Shri Chander Mohan LallE-10, Saket,New Delhi-110017. ...

Case Number: 12

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Date of Filing: 20-07-2012

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Date of Upload: 19-12-2017

Telangana

M/s. British Airways V/S Viswanath Kompella

British Airways  

Court Name: Hyderabad

Appelant Advocate B Suresh

Respondant Advocate KVR Chowdary

Case Number: 140

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Date of Filing: 26-02-2016

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Date of Upload: 01-09-2017

Maharashtra

BRITISH AIRWAYS AND ANR V/S MR. SUNIL KUMAR GUPTA ANR.

British Airways  

Court Name: Mumbai(Suburban)

Appelant Advocate ADV. AMIT A TUNGARE. AND ORS.

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM, MUMBAI SUBURBAN DISTRICTADMINISTRATIVE BLDG, NEAR DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (E), MUMBAI-400051Complaint Case No. CC/325/20151. MR. SUNIL KUMAR GUPTA ANR.301, A PANCHAVATI II, RAHEJA TOWNSHIP, MALAD EAST, MUMBAI 400 0972. MRS. puNAM G...

Case Number: 325

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Date of Filing: 15-09-2015

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Date of Upload: 15-03-2017

NCDRC

KALLOL BASU & ORS. V/S BRITISH AIRWAYS

British Airways  

Court Name: NCDRC

Appelant Advocate M/S. LEGAL OPTIONS

Respondant Advocate MR. SANJOY KUMAR GHOSH

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 201 OF 2010(Against the Order dated 27/05/2010 in Complaint No. 37/2006 of the State Commission West Bengal)1. BRITISH AIRWAYSIts Registered office at Waterside (HBB3),P.O. Box 365, Harmondsworth, UBN OGB;R...

Case Number: 201

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Date of Filing: 12-07-2010

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Date of Upload: 30-01-2017

Haryana

BRITISH AIRWAYS LTD. V/S AKHIL NATH

British Airways  

Court Name: StateCommission

Appelant Advocate JASKARAN SIBIA

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA First Appeal No : 1135 of 2016Date of Institution: 29.11.2016Date of Decision : 16.01.2017Akhil Nath S/o Sh. Atul Nath R/o A-51, Niramuddin East, New Delhi-110013 Appellant-ComplainantVersusBritish Airways Pvt. Ltd. ...

Case Number: 1135

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Date of Filing: 29-11-2016

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Date of Upload: 08-02-2017

Gujarat

BRITISH AIRWAYS PLC V/S ARPITKUMAR A SUTHAR

British Airways  

Court Name: Vadodra Addl

Appelant Advocate SELF

Respondant Advocate AARTI IMANDAR

Case Number: 15

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Date of Filing: 01-08-2015

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Date of Upload: 30-12-2016

Delhi

RAMESH C. BHARGAV V/S BRITISH AIRWAYS

British Airways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 20.10.2016First Appeal- 292-2013(Arising out of the order dated 30.01.2013 passed in Complainant Case No.382/2009 by the District Consumer Disputes Redressal Forum (...

Case Number: 13

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Date of Filing: 13-03-2013

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Date of Upload: 26-10-2016

Delhi

M/S BRITISH AIRWAYS & ANR. V/S RAMESH CHANDER BHARGAVA

British Airways  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 20.10.2016First Appeal- 292-2013(Arising out of the order dated 30.01.2013 passed in Complainant Case No.382/2009 by the District Consumer Disputes Redressal Forum (...

Case Number: 547

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Date of Filing: 29-05-2014

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Date of Upload: 26-10-2016

Tamil Nadu

Manager British Airways V/S T Vijayasarathy

British Airways  

Court Name: Kancheepuram

Appelant Advocate

Respondant Advocate

Case Number: 23

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Date of Filing: 14-12-2015

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Date of Upload: 30-05-2016

Tamil Nadu

m/s. British Airways & another V/S N.Narayanan

British Airways  

Court Name: South Chennai

Appelant Advocate M/s. Razhaq Associates

Respondant Advocate M/s. Kochhar & Co

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CHENNAI (SOUTH)Complaint Case No. 961/20091. N.NarayananNo.45, Chinmaya Nagar, Virugambakkam, Ch-92............Complainant(s)Versus1. m/s. British Airways & anotherno.10/11, Radhakrishnan Salai, mylapore, Ch-4.............Opp.Party(s) B...

Case Number: 961

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Date of Filing: 23-11-2009

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Date of Upload: 31-05-2016

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Common FAQ

Question : Am I eligible to file case against British Airways in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against British Airways ?

Answer : A complaint may be made against British Airways under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.