Procedure to File Complaint againt Audi India in Consumer Court in 3 Steps Filing a complaint against Audi India in the Consumer Forum involves 3 steps. Please note that specific procedures may vary based on many factors, so it's essential to read the complete article.

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Step 1

Contact Audi India Customer Care

Before filing case in the Consumer Court, attempt to resolve the issue amicably by contacting Audi India's customer support on 18004195757. Explain your concerns and request a resolution. Keep a record of all communication during this process.

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Step 2

Send written complaint to CMD of Audi India.

If your initial attempts fail, consider sending a formal legal notice to the CMD of Audi India. The notice should detail your grievance, the actions you expect Audi India to take, and a reasonable deadline for resolving the matter. You may consult our Legal Expert to draft and send the legal notice.

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Step 2

Sample Letter.

To,
The Chief Managing Director (CMD)
Audi India
Audi India
Division of SKODA AUTO Volkswagen India Private Limited
Silver Utopia. 4th Floor Cardinal Gracious Road Chakala,
Andheri (East)
Mumbai 400 099
India

Subject : Formal Notice of Intent to File a Consumer Court Case

Dear Sir,
I am writing to express my deep dissatisfaction regarding an ongoing issue I have encountered with my Audi car. Despite my efforts to resolve this matter through your customer support channels as mentioned in your website support page, the issue remains unresolved, leaving me with no alternative but to escalate this matter to your attention.

Details of the Incident:
Date: [Date of the Incident]
Nature of the Complaint: [Clearly describe the incident or issue]
Supporting Documentation: [Include any relevant documents or evidence]

I have attempted to seek resolution through the usual customer service channels but unfortunately have not received a satisfactory response. The details of the issue have been documented, and I believe that it is in the best interest of both parties to address and resolve this matter amicably.

Requested Resolution:
I am writing this letter to formally notify you of my intention to file a case in the Consumer Forum if a satisfactory resolution is not achieved within 15 days from the date of this letter. I believe that this course of action is necessary to protect my rights as a consumer and to seek a fair resolution to the issues I have faced.

I request your immediate attention and intervention to investigate and resolve this matter to my satisfaction within the stipulated timeframe. Enclosed with this letter are copies of relevant documents and evidence for your review.

I sincerely hope that we can resolve this matter amicably without resorting to legal proceedings. However, if a resolution is not achieved within the specified timeframe, I will have no choice but to proceed with filing a case in the Consumer Forum.

Thank you for your understanding.
Sincerely,
[Your Full Name]
[Your Address]

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Step 3

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Audi India.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.