Audi India
Audi India Customer Care
Address: Audi India Division of SKODA AUTO Volkswagen India Private Limited Silver Utopia. 4th Floor Cardinal Gracious Road Chakala, Andheri (East) Mumbai 400 099 India
Email ID: customer.first@myaudi.in
Phone No: 18004195757
Website : https://www.audi.in/in
Latest Judgments
Total 29 Consumer Court Cases Against Audi India.
M/s Audi India Limited V/S M/s Sea Hawk Tour & Travels Private Limited
Court Name: Gurgaon
Appelant Advocate Sh Vaibhav Sharma
Respondant Advocate None
Case Number: 714
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Date of Filing: 11-11-2019
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Date of Upload: 22-11-2019
AUDI INDIA AND OTHERS V/S RAKESH JAIN
Court Name: StateCommission
Appelant Advocate KAUSHAL CHANDRA JHA
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA PANCHKULA Complaint No.119 of 2018Date of the Institution: 07.03.2018Date of Decision: 22.05.2019Sh.Rakesh Jain, H.No.F-9, Preet Vihar, Delhi-110092.…..ComplainantVersusAudi India through its Managing Director 3rd and 4...
Case Number: 119
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Date of Filing: 07-03-2018
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Date of Upload: 28-06-2019
Audi India Private Limited V/S GDR Home Fashions Private Limited
Court Name: StateCommission
Appelant Advocate Ajay Kalra, Adv.
Respondant Advocate
At the time of arguments, Sh. Gaurav Bhardwaj, Advocate, Counsel for opposite party no.2 and appearing as proxy for Sh. S. R. Bansal, Advocate, Counsel for opposite party no.3, on getting proposal from the Court, very fairly stated that as the car has been delivered to the compla...
Case Number: 50
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Date of Filing: 05-02-2018
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Date of Upload: 17-10-2018
PANKAJ ALMADI & 2 ORS. V/S AUDI INDIA
Court Name: NCDRC
Appelant Advocate MR. PRAVEEN MAHAJAN
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 282 OF 2018(Against the Order dated 15/12/2017 in Complaint No. 568/2017 of the State Commission Haryana)1. AUDI INDIATHROUGH ITS AUTHORIZED REPRESENTATIVE. OFFICE AT SILVER UTHOPIA, 4TH FLOOR, CARDINAL GRA...
Case Number: 282
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Date of Filing: 16-02-2018
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Date of Upload: 02-05-2018
Audi India Division of Volkswagen Group sales India Private Limited V/S Amit Bhardwaj
Court Name: StateCommission
Appelant Advocate Vikas Kabra
Respondant Advocate
Case Number: 46
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Date of Filing: 12-05-2016
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Date of Upload: 12-03-2018
AUDI INDIA AND OTHERS V/S RAKESH JAIN
Court Name: StateCommission
Appelant Advocate KAUSHAL CHANDRA JHA
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA, PANCHKULA. Complaint No. 40 of 2018 Date of the Institution: 24.01.2018 Date of Decision: 23.02.2018Rakesh Jain, House No.F-9, Preet Vihar, Delhi-110092.…..ComplainantVERSUS1. Audi India, through its Managing Dir...
Case Number: 40
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Date of Filing: 25-01-2018
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Date of Upload: 28-02-2018
Audi India V/S Sriprakash Goenka
Court Name: StateCommission
Appelant Advocate Yogendra Kanchan
Respondant Advocate
Case Number: 16
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Date of Filing: 10-02-2016
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Date of Upload: 18-09-2017
1. Audi India Pvt. Ltd., V/S Sri. Y. Narsa Reddy,
Court Name: StateCommission
Appelant Advocate Y. Narsa Reddy
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaComplaint Case No. CC/183/2016( Date of Filing : 04 Oct 2016 )1. Sri. Y. Narsa Reddy,S/o Y. Venkat Reddy, aged about 54 years, Occ. Business, R/o H.No 1-69/1, Prabath Nagar, Chaitanyapuri, Saroornagar, Hyderabad 500060, Telangana......
Case Number: 183
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Date of Filing: 04-10-2016
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Date of Upload: 23-08-2018
M/S AUDI INDIA LTD. V/S M/S BENNY IMPEX PVT. LTD. & ANR.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986) Date of arguments heard : 20.4.2017Date of Decision : 02.05.2017Complaint Case No.280/2014 M/s. Benny Impex Pvt. Ltd.B-209 Naraina Industrial, Phase-INew Delhi-1...
Case Number: 280
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Date of Filing: 07-06-2014
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Date of Upload: 04-01-2018
1. Audi India Pvt. Ltd., V/S Sri Rama Krishna Musunuri,
Court Name: StateCommission
Appelant Advocate M/s. V. Gouri Sankara Rao
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaComplaint Case No. CC/182/20161. Sri Rama Krishna Musunuri,Aged about 45 years, Son of Sri. Sivaji Masunuri, Occ. Business, Residing at D.No 11-12-24, RR Appa Rao Street, Beside Rajakumari Theatre, Vijayawada 520001, AP, India , Rep...
Case Number: 182
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Date of Filing: 02-09-2016
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Date of Upload: 12-02-2018
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Common FAQ
Question : Am I eligible to file case against Audi India in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Audi India ?
Answer : A complaint may be made against Audi India under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Audi India in Consumer Court in 3 Steps Filing a complaint against Audi India in the Consumer Forum involves 3 steps. Please note that specific procedures may vary based on many factors, so it's essential to read the complete article.
Step 1
Contact Audi India Customer Care
Before filing case in the Consumer Court, attempt to resolve the issue amicably by contacting Audi India's customer support on 18004195757. Explain your concerns and request a resolution. Keep a record of all communication during this process.Step 2
Send written complaint to CMD of Audi India.
If your initial attempts fail, consider sending a formal legal notice to the CMD of Audi India. The notice should detail your grievance, the actions you expect Audi India to take, and a reasonable deadline for resolving the matter. You may consult our Legal Expert to draft and send the legal notice.Step 2
Sample Letter.
To,The Chief Managing Director (CMD)
Audi India
Audi India
Division of SKODA AUTO Volkswagen India Private Limited
Silver Utopia. 4th Floor Cardinal Gracious Road Chakala,
Andheri (East)
Mumbai 400 099
India
Subject : Formal Notice of Intent to File a Consumer Court Case
Dear Sir,
I am writing to express my deep dissatisfaction regarding an ongoing issue I have encountered with my Audi car. Despite my efforts to resolve this matter through your customer support channels as mentioned in your website support page, the issue remains unresolved, leaving me with no alternative but to escalate this matter to your attention.
Details of the Incident:
Date: [Date of the Incident]
Nature of the Complaint: [Clearly describe the incident or issue]
Supporting Documentation: [Include any relevant documents or evidence]
I have attempted to seek resolution through the usual customer service channels but unfortunately have not received a satisfactory response. The details of the issue have been documented, and I believe that it is in the best interest of both parties to address and resolve this matter amicably.
Requested Resolution:
I am writing this letter to formally notify you of my intention to file a case in the Consumer Forum if a satisfactory resolution is not achieved within 15 days from the date of this letter. I believe that this course of action is necessary to protect my rights as a consumer and to seek a fair resolution to the issues I have faced.
I request your immediate attention and intervention to investigate and resolve this matter to my satisfaction within the stipulated timeframe. Enclosed with this letter are copies of relevant documents and evidence for your review.
I sincerely hope that we can resolve this matter amicably without resorting to legal proceedings. However, if a resolution is not achieved within the specified timeframe, I will have no choice but to proceed with filing a case in the Consumer Forum.
Thank you for your understanding.
Sincerely,
[Your Full Name]
[Your Address]
Step 3
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Audi India.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.