Audi India

Audi India Customer Care

Address: Audi India Division of SKODA AUTO Volkswagen India Private Limited Silver Utopia. 4th Floor Cardinal Gracious Road Chakala, Andheri (East) Mumbai 400 099 India

Email ID: customer.first@myaudi.in

Phone No: 18004195757

Website : https://www.audi.in/in

Latest Judgments

Total 29 Consumer Court Cases Against Audi India.

NCDRC

AUDI INDIA & 2 ORS. V/S RAKESH JAIN

Audi India  

Court Name: NCDRC

Appelant Advocate M/S. A.K. BAJPAI & CO.

Respondant Advocate M/S. ARGUS PARTNERS

Case Number: 1084

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Date of Filing: 01-07-2019

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Date of Upload: 06-09-2024

Punjab

AUDI INDIA V/S Harneet Singh aged about 35 Years

Audi India  

Court Name: Jalandhar

Appelant Advocate Sh. Navjot Singh

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/284/2020( Date of Filing : 09 Sep 2020 )1. Harneet Singh aged about 35 YearsProp. M/s M.K. Metal Industries, A-4, C-14, Foc...

Case Number: 284

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Date of Filing: 09-09-2020

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Date of Upload: 09-11-2023

Chandigarh

Audi India Division of Skoda Auto Volkswagan India Pvt. Ltd. V/S Manikya Vajpayee

Audi India   Skoda  

Court Name: DF-I

Appelant Advocate Ashok Kumar Khubbar

Respondant Advocate

Before the National Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhCONSUMER COMPLAINT NO. 891 OF 2021Manikya Vajpayee Vs Audi India & ors. BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER KARAN JINDAL, ...

Case Number: 891

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Date of Filing: 10-12-2021

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Date of Upload: 14-09-2023

Tamil Nadu

Mr. kannan, S/o Mr.Ranganathan & 3 Others V/S The Manager, M/s Audi India (Corporate Office)

Audi India  

Court Name: StateCommission

Appelant Advocate M/s A.R.Ramanathan

Respondant Advocate

IN THE TAMIL NADU STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI - 3.Present: Hon’ble Thiru Justice R.SUBBIAH ... PRESIDENT Thiru.R VENKATESAPERUMAL … MEMBERRevision Petition No.65 of 2023 (Against the Order dated:30.01.2023 passed in C.C. No.396/2022 on the ...

Case Number: 65

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Date of Filing: 11-05-2023

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Date of Upload: 24-08-2023

Assam

M/S AUDI India Ltd. V/S Md. Manik Ali

Audi India  

Court Name: StateCommission

Appelant Advocate Mr. P. Bayan

Respondant Advocate Mrs. R. S. Deuri

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIComplaint Case No. CC/11/2015( Date of Filing : 26 Jun 2015 )1. Md. Manik AliS/o Late Md. Kasem Ali, R/o 4th Floor, Block-C, Raj Apartment, GMCH Road, Bhangagarh, Guwahati-5Kamrup(M)Assam...........Complainant(s...

Case Number: 11

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Date of Filing: 26-06-2015

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Date of Upload: 15-02-2023

Haryana

M/s Audi India Ltd V/S Rising Star Tours & Travels

Audi India  

Court Name: Gurgaon

Appelant Advocate Sh. Ashwani Kumar Jain

Respondant Advocate

Case Number: 27

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Date of Filing: 15-01-2020

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Date of Upload: 12-09-2022

Haryana

M/S AUDI INDIA AND OTHERS V/S PANKAJ ALMADI

Audi India  

Court Name: StateCommission

Appelant Advocate GAURAV AGGARWAL

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA Consumer complaint No.568 of 2017 Date of Institution: 13.09.2017 Date of Final hearing: 22.08.2022Date of pronouncement: 23.11.2022Pankaj Almadi S/o Late Sh.Jai Kishan Almadi, r/o H.No.1056, Sector-14, Gurgaon, ...

Case Number: 568

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Date of Filing: 13-09-2017

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Date of Upload: 23-12-2022

Haryana

AUDI INDIA AND OTHERS V/S MADAN LAL YADAV

Audi India  

Court Name: StateCommission

Appelant Advocate TARUN GUPTA

Respondant Advocate

Case Number: 234

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Date of Filing: 16-04-2018

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Date of Upload: 20-07-2022

NCDRC

M/S. RITAM FASHIONS LLP V/S AUDI INDIA PVT. LTD.

Audi India  

Court Name: NCDRC

Appelant Advocate M/S. ARGUS PARTNERS

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 363 OF 2020(Against the Order dated 20/01/2020 in Complaint No. 554/2019 of the State Commission Delhi)1. AUDI INDIA PVT. LTD.(NOW KNOWN AS SKODA AUTO VOLKSWAGEN), 3RD AND 4TH FLOOR, SILVER UTOPIA, CARDINAL...

Case Number: 363

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Date of Filing: 06-03-2020

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Date of Upload: 17-03-2020

Haryana

M/s Audi India Limited and Other V/S Gaurav Ladwal and Other

Audi India  

Court Name: Gurgaon

Appelant Advocate Sh Abhishek Sharma

Respondant Advocate None

Case Number: 737

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Date of Filing: 25-11-2019

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Date of Upload: 28-11-2019

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Common FAQ

Question : Am I eligible to file case against Audi India in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Audi India ?

Answer : A complaint may be made against Audi India under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Audi India in Consumer Court in 3 Steps Filing a complaint against Audi India in the Consumer Forum involves 3 steps. Please note that specific procedures may vary based on many factors, so it's essential to read the complete article.


Step 1

Contact Audi India Customer Care

Before filing case in the Consumer Court, attempt to resolve the issue amicably by contacting Audi India's customer support on 18004195757. Explain your concerns and request a resolution. Keep a record of all communication during this process.
Step 2

Send written complaint to CMD of Audi India.

If your initial attempts fail, consider sending a formal legal notice to the CMD of Audi India. The notice should detail your grievance, the actions you expect Audi India to take, and a reasonable deadline for resolving the matter. You may consult our Legal Expert to draft and send the legal notice.
Step 2

Sample Letter.

To,
The Chief Managing Director (CMD)
Audi India
Audi India
Division of SKODA AUTO Volkswagen India Private Limited
Silver Utopia. 4th Floor Cardinal Gracious Road Chakala,
Andheri (East)
Mumbai 400 099
India

Subject : Formal Notice of Intent to File a Consumer Court Case

Dear Sir,
I am writing to express my deep dissatisfaction regarding an ongoing issue I have encountered with my Audi car. Despite my efforts to resolve this matter through your customer support channels as mentioned in your website support page, the issue remains unresolved, leaving me with no alternative but to escalate this matter to your attention.

Details of the Incident:
Date: [Date of the Incident]
Nature of the Complaint: [Clearly describe the incident or issue]
Supporting Documentation: [Include any relevant documents or evidence]

I have attempted to seek resolution through the usual customer service channels but unfortunately have not received a satisfactory response. The details of the issue have been documented, and I believe that it is in the best interest of both parties to address and resolve this matter amicably.

Requested Resolution:
I am writing this letter to formally notify you of my intention to file a case in the Consumer Forum if a satisfactory resolution is not achieved within 15 days from the date of this letter. I believe that this course of action is necessary to protect my rights as a consumer and to seek a fair resolution to the issues I have faced.

I request your immediate attention and intervention to investigate and resolve this matter to my satisfaction within the stipulated timeframe. Enclosed with this letter are copies of relevant documents and evidence for your review.

I sincerely hope that we can resolve this matter amicably without resorting to legal proceedings. However, if a resolution is not achieved within the specified timeframe, I will have no choice but to proceed with filing a case in the Consumer Forum.

Thank you for your understanding.
Sincerely,
[Your Full Name]
[Your Address]
Step 3

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Audi India.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.