Assam Gramin Vikash Bank
Assam Gramin Vikash Bank Customer Care
Address: 1st & 2nd FLOOR, ADAM'S PLAZA CHRISTIAN BASTI, GUWAHATI, ASSAM-781005
Email ID: agvbank@yahoo.co.in
Phone No: 1800-180-7777
Website : https://www.agvbank.co.in/
Latest Judgments
Total 9 Consumer Court Cases Against Assam Gramin Vikash Bank.
Assam Gramin Vikash Bank V/S Smti Swapnali Bordoloi
Court Name: Kamrup
Appelant Advocate Mr Rupjit De
Respondant Advocate
DISTRICT CONSU0MER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/2/2020( Date of Filing : 07 Jan 2020 )1. Smti Swapnali BordoloiD/O- late Apurba Kr Baruah, W/O- Sri Jnanen Bordoloi, H.No-72, Lakhinagar, Near Shiv Mandir Path, Guwahati-781005...........Complain...
Case Number: 2
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Date of Filing: 07-01-2020
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Date of Upload: 29-05-2023
Assam Gramin Vikash Bank V/S Smt Barnali Baruah Mahanta
Court Name: Kamrup
Appelant Advocate Mr Rupjit De
Respondant Advocate
DISTRICT CONSU0MER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/3/2020( Date of Filing : 07 Jan 2020 )1. Smt Barnali Baruah MahantaW/O- Sri Raj Pran Mahanta, H.No- 72, lakhinagar, Near Shiv Mandir Path, Guwahati-781005...........Complainant(s)Versus1. Assam G...
Case Number: 3
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Date of Filing: 07-01-2020
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Date of Upload: 29-05-2023
Assam Gramin Vikash Bank V/S Smt Barnali Baruah Mahanta
Court Name: Kamrup
Appelant Advocate Mr Rupjit De
Respondant Advocate
DISTRICT CONSU0MER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/4/2020( Date of Filing : 07 Jan 2020 )1. Smt Barnali Baruah MahantaW/O- Sri Raj Pran Mahanta, H.No- 72, Lakhinagar, Near Shiv Mandir Path, Guwahati-781005...........Complainant(s)Versus1. Assam G...
Case Number: 4
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Date of Filing: 07-01-2020
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Date of Upload: 29-05-2023
Assam Gramin Vikash Bank V/S Smti Bhanu Baruah
Court Name: Kamrup
Appelant Advocate Mr Rupjit De
Respondant Advocate
DISTRICT CONSU0MER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/5/2020( Date of Filing : 07 Jan 2020 )1. Smti Bhanu BaruahW/O- Late Apurba Kr Baruah, C/O- Sri Raj Pran Mahanta, H.No- 72, Lakhinagar, Near Shiv Mandir Path, Guwahati-781005...........Complainant...
Case Number: 5
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Date of Filing: 07-01-2020
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Date of Upload: 29-05-2023
Assam Gramin Vikash Bank V/S Sri Sujit Das
Court Name: StateCommission
Appelant Advocate Mr. A. Ganguli
Respondant Advocate Mr. P. Das
BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIFirst Appeal No. A/6/2015( Date of Filing : 04 Feb 2015 )(Arisen out of Order Dated 06/01/2015 in Case No. Complaint Case No. CC/2/2014 of District Tinsukia)1. Sri Sujit DasS/o Sri somesh Das, R/o Guijan No. 5 V...
Case Number: 6
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Date of Filing: 04-02-2015
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Date of Upload: 25-11-2022
Khairun Nessa V/S Branch Manager, Assam Gramin Vikash Bank
Court Name: StateCommission
Appelant Advocate Mr. P. Das
Respondant Advocate
BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/97/2016InFirst Appeal No. A/68/20161. Branch Manager, Assam Gramin Vikash BankSettlement Road Branch, Karimganj, Assam2. Regional Manager, Assam Gramin Vikash BankRegional Office...
Case Number: 97
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Date of Filing: 09-09-2016
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Date of Upload: 24-08-2017
Nezam Uddin V/S Branch Manager, Assam Gramin Vikash Bank
Court Name: StateCommission
Appelant Advocate Mr. P. Das
Respondant Advocate
BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/99/2016InFirst Appeal No. A/69/20161. Branch Manager, Assam Gramin Vikash BankSettlement Road Branch, Karimganj, Assam2. Regional Manager, Assam Gramin Vikash BankRegional Office...
Case Number: 99
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Date of Filing: 09-09-2016
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Date of Upload: 24-08-2017
Sri Nipan Kr.Barman s/o Sri Narayan Barman V/S Pragjyotish Gaolia Bank previously, Now Assam Gramin Vikash Bank
Court Name: StateCommission
Appelant Advocate Mr. A.D.Choudhury
Respondant Advocate Mr. A. Acharya
BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/68/2015InFirst Appeal No. A/64/20141. Pragjyotish Gaolia Bank previously, Now Assam Gramin Vikash BankNalbari Branch Nalbari...........Appellant(s)Versus1. Sri Nipan Kr.Barman s/...
Case Number: 68
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Date of Filing: 15-10-2015
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Date of Upload: 12-12-2017
Assam Gramin Vikash Bank V/S Sri Devajyoti Nath
Court Name: Sonitpur
Appelant Advocate Mr Ajay Kumar Paul
Respondant Advocate
Case Number: 28
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Date of Filing: 28-08-2014
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Date of Upload: 16-03-2018
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Common FAQ
Question : Am I eligible to file case against Assam Gramin Vikash Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Assam Gramin Vikash Bank ?
Answer : A complaint may be made against Assam Gramin Vikash Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Assam Gramin Vikash Bank
Step 1
Contact Assam Gramin Vikash Bank Customer Care
The Customer Care Numbers for all your account related queries - 1800-180-7777You can also EMail at agvbank@yahoo.co.in
Step 2
if you are not satisfied with the Assam Gramin Vikash Bank Customer Care response. Collect all relevant documents and correspondence with the Customer Care and send a written complaint at
1st & 2nd FLOOR,
ADAM'S PLAZA CHRISTIAN BASTI,
GUWAHATI, ASSAM-781005
Assam Gramin Vikash Bank Important Contact Details
Aadhaar Related Queries / GrievancesTelephone : +91-361-2464107,2131604/605/606
E-mail : aadhaar@agvb.co.in | cm.it-mis@agvb.co.in
Mobile Banking Related Queries / Grievances
Telephone : +91-361-2464107,2131604/605/606
E-mail : mbanking@agvb.co.in | cm.it-mis@agvb.co.in
For PFMS Related Queries / Grievances
Telephone : +91-361-2464107,2131604/605/606
E-mail : pfmsagvb@agvb.co.in
For NPS Lite / Swavalamban Related Queries / Grievances
Telephone : +91-361-2464107,2131604/605/606
E-mail : agvbnpsgrievances@gmail.com
Step 3
If you are dissatisfied with the Assam Gramin Vikash Bank officer response, you can contact the Banking Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.
Assam Gramin Vikash Bank Ombudsman List
We suggest you to also visit the below link to know the landmark cases against Banking Services.
Landmark Consumer Cases
Step 4
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Assam Gramin Vikash Bank.
NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.