Asian Paints

Asian Paints Customer Care

Address: Asian Paints Limited, Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai - 400 055, India.

Email ID: customercare@asianpaints.com

Phone No: 1800-209-5678

Website : https://www.asianpaints.com/

Latest Judgments

Total 70 Consumer Court Cases Against Asian Paints.

Kerala

M/S ASIAN PAINTS LTD V/S VARGHESE K.X

Asian Paints  

Court Name: Ernakulam

Appelant Advocate MANUEL VIVERA

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/11/4831. VARGHESE K.XS/O XAVIER K.A, KOLOTH HOUSE, PAINITHARA PARAMBIL, PERUMANOOR, COCHIN 682 015...........Complainant(s)Versus1. M/S ASIAN PAINTS LTD33/2469G2, FIRST FLOOR, DEVI BUILDING, LABOUR COLONY ...

Case Number: 11

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Date of Filing: 12-09-2011

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Date of Upload: 30-11--0001

Kerala

Asian Paints Ltd, V/S Maimoona TM

Asian Paints  

Court Name: Kannur

Appelant Advocate BP Saseendran

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUM,KANNURComplaint Case No. CC/10/741. Maimoona TM Kuthirummal House, Thalichalam, PO Elambachi, Kasrgod DtKasargodKerala...........Complainant(s)Versus1. Asian Paints Ltd, Asian Paints House, 6A ,Shanthinagar, Vakolapipeline Road, Santacruz(...

Case Number: 10

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Date of Filing: 05-03-2010

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Date of Upload: 30-11--0001

NCDRC

ASIAN PAINTS & ORS. V/S R.P. GUPTA

Asian Paints  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate MR. SUDHIR KULSHRESHTHA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 46 OF 2008(Against the Order dated 13/04/2006 in Appeal No. 1356/2006 of the State Commission Tripura)1. R.P. GUPTANo.489, paritosh, 19th Main, 32nd Cross, 4th T Block, Jayanagar,Bangalore- 560 041KARN...

Case Number: 46

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Date of Filing: 23-02-2008

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Date of Upload: 18-04-2012

Kerala

Asian Paints Ltd., Main Office 6A, Shanti Nagar and Other 2 V/S Thulasidharan, Kulakkandathil (Hari Nandanam), Edakkadu.P.O.(Via), Kadampanad, Kollam District

Asian Paints  

Court Name: Kollam

Appelant Advocate K.Prasad

Respondant Advocate

Consumer Disputes Redressal Forum Civil Station,KollamKeralaComplaint Case No. CC/08/1431. Thulasidharan, Kulakkandathil (Hari Nandanam), Edakkadu.P.O.(Via), Kadampanad, Kollam DistrictKerala...........Complainant(s)Versus1. Asian Paints Ltd., Main Office 6A, Shanti Nagar and Oth...

Case Number: 8

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Date of Filing: 24-06-2008

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Date of Upload: 30-11--0001

Karnataka

The Manager Asian Paints Ltd V/S Sri. Prakasha S/o. Late. G.P. Rangappa Aged abut 48 Years

Asian Paints  

Court Name: Bangalore 4th Additional

Appelant Advocate Sri. Tharanatha Shetty

Respondant Advocate

BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/11/13171. Sri. Prakasha S/o. Late. G.P. Rangappa Aged abut 48 Years Residing at No 3181, Sri. Ranga Nilaya, VI B...

Case Number: 11

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Date of Filing: 18-07-2011

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Date of Upload: 30-11--0001

Kerala

Asian Paints Ltd. V/S Chandran Kunnath

Asian Paints  

Court Name: Palakkad

Appelant Advocate N.Anoopkumar

Respondant Advocate

CC NO. 71 Of 20111. Chandran KunnathS/o.Raman, Kunnath House,Nattiamangalam, Chundampatta Post, PalakkadPalakkadKerala...........Complainant(s)Versus1. Asian Paints Ltd.6A, Santhi Nagar, Santhacruse (E), Mumbai - 400 066 (Rep.by Marketing Manager)Maharashtra2. ProprietorVinolex H...

Case Number: 71

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Date of Filing: 18-05-2011

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Date of Upload: 30-11--0001

Kerala

K.A.Abootty Haji V/S M/s Asian paints Ltd

Asian Paints  

Court Name: StateCommission

Appelant Advocate A.Abdul Kharim & Narayan.R

Respondant Advocate

Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/10/668(Arisen out of Order Dated 04/10/2010 in Case No. Complaint Case No. CC/08/21 of District Kannur)1. M/s Asian paints Ltd3/38 A,Opposite Govt TTI,East Nadakkavu,KannurKannurK...

Case Number: 10

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Date of Filing: 13-12-2010

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Date of Upload: 30-11--0001

Kerala

GENERAL MANAGER,M/S ASIAN PAINTS V/S SOMASUNDARAN P

Asian Paints  

Court Name: Kozhikode

Appelant Advocate ADV.A VISWANATHAN

Respondant Advocate

Complaint Case No. CC/09/331. SOMASUNDARAN PRAVEENDRA HOUSE,PANICKER KANDY,P K ROAD,WEST HILL PO,CALICUT-5KOZHIKODEKerala...........Complainant(s)Versus1. GENERAL MANAGER,M/S ASIAN PAINTS6/A,SANTHI NAGAR,SANTACRUZ(EAST),MUMBAI-400055MUMBAIKerala2. M/S NEELAKANDAN COLOUR HOUSEWEST...

Case Number: 9

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Date of Filing: 17-01-2009

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Date of Upload: 30-11--0001

Maharashtra

Asian Paints (India) Ltd. V/S Mr. J D Rodrigues

Asian Paints  

Court Name: Additional DCF, Mumbai(Suburban)

Appelant Advocate Geeta Handa-Kanuja

Respondant Advocate R P Gonsalves

ADDITIONAL DISTRICT CONSUMER REDRESSAL DISPUTES FORUM,BANDRA3rd floor,New ADM BLDG. Near Chetna College,Bandra(E)-51.Complaint Case No. CC/05/198 1. Mr. J D Rodrigues71/563, Motilal Nagar-3, Goregaon (W), Mumbai 400090 ...........Appellant(s)Versus.1. Asian Paints (India) Ltd.6A...

Case Number: 5

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Date of Filing: 25-05-2005

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Date of Upload: 30-11--0001

NCDRC

SANJIV GUPTA & ANR. V/S M/S. ASIAN PAINTS (INDIA) LTD.

Asian Paints  

Court Name: NCDRC

Appelant Advocate MR. SUDHEER KULSHRESHTHA

Respondant Advocate

Date of Filing: 06 Apr 2009 NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. No. RP/1089/2009(Against the Order dated 13/12/2008 in Appeal No. 594/2006 of the State Commission Andhra Pradesh) 1. M/S. ASIAN PAINTS (INDIA) LTD. ...........Appellant(s)Vs...

Case Number: 1089

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Date of Filing: 06-04-2009

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Date of Upload: 03-12-2009

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Common FAQ

Question : Am I eligible to file case against Asian Paints in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Asian Paints ?

Answer : A complaint may be made against Asian Paints under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Asian Paints


Step 1

Contact Asian Paints Customer Care


Reach Asian Paints' customer service on 1800-209-5678 or EMail at customercare@asianpaints.com. Clearly mention the details of your complaint, including the bill details, purchase date, and a description of the issue.
Step 2

Send written complaint


If the issue persists or is not resolved through initial contact via phone or Email, send a written complaint to CMD of Asian Paints on the above mentioned addresss. Clearly outline the nature of your complaint, the steps you've taken to address it, and your desired resolution.
Step 3

Contact Consumer Court


If your complaint remains unresolved, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against American Express.

NOTE : Throughout the process, keep records of all correspondence related to your complaint. This includes emails, letters, and notes from phone calls. This documentation may be useful if you need to escalate the matter in Consumer Court.

Remember to remain patient and courteous in your communication. Companies generally aim to resolve customer complaints, and following the established procedures increases the likelihood of a satisfactory resolution.