Asian Paints
Asian Paints Customer Care
Address: Asian Paints Limited, Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai - 400 055, India.
Email ID: customercare@asianpaints.com
Phone No: 1800-209-5678
Website : https://www.asianpaints.com/
Latest Judgments
Total 70 Consumer Court Cases Against Asian Paints.
SAYED AMER MOINUDDIN NAQSHBANDI S/O SAYED TAHERUDDIN NAQSHBANDI V/S ASIAN PAINTS LTD
Court Name: StateCommission
Appelant Advocate A A KULKARNI
Respondant Advocate
Case Number: 19
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Date of Filing: 06-05-2019
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Date of Upload: 04-11-2019
Asian Paints ltd. V/S Syed Amer Moinuddin Naqshbandi s/o Syed Teheruddin Naqshbandi
Court Name: Aurangabad
Appelant Advocate in person
Respondant Advocate
Case Number: 534
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Date of Filing: 13-11-2018
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Date of Upload: 01-03-2019
Mukesh Kumar V/S Asian Paints Ltd.,
Court Name: StateCommission
Appelant Advocate Ashim Aggarwal Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHAppeal No.:285 of 2018Date of Institution:03.10.2018Date of Decision:31.12.2018Asian Paints Ltd. through its authorized representative Mr. Srivastav, 6-A, Shanti Nagar, Santa Cruz (East), Mumbai – 400 055.…...
Case Number: 285
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Date of Filing: 03-10-2018
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Date of Upload: 31-12-2018
M/s Asian Paints Ltd. through its Chairman Shri Ashwin Choksi and ors. V/S Mrs Belarani Bhattachryya
Court Name: North 24 Parganas
Appelant Advocate
Respondant Advocate
DCDRF North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/450/2016( Date of Filing : 15 Jul 2016 )1. Mrs Belarani BhattachryyaBC-243, Salt Lake, Sector-I, 1st Floor, KolkataNoth 24 ParganasWest Bengal...........Complainant(s)Versus1. M/s Asian Paints Ltd. through its C...
Case Number: 450
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Date of Filing: 15-07-2016
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Date of Upload: 14-12-2018
Asian Paints Limited V/S Ms. Sudesh Sharma
Court Name: DF-II
Appelant Advocate Manjit Singh Adv. & Ravi Nayak Adv.
Respondant Advocate
A perusal of the file reveals that the OPs i.e. Asian Paints Limited in their reply to the notice of the complainant offered the complainant Rs.21,425/- which includes the full refund cost of paint purchased by the complainant, labour and equipment charges and cost of legal notic...
Case Number: 116
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Date of Filing: 22-02-2018
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Date of Upload: 28-02-2018
Asian Paints Ltd. V/S Ram Swarup
Court Name: Rewari
Appelant Advocate Sh. Parveen Yadav
Respondant Advocate Sh. L.D. Saini
Case Number: 103
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Date of Filing: 26-03-2015
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Date of Upload: 31-12-2017
Asian Paints Limited V/S Cherian K Jacob
Court Name: Pathanamthitta
Appelant Advocate Adv Rohit C Oommen
Respondant Advocate
Case Number: 16
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Date of Filing: 03-11-2016
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Date of Upload: 07-03-2018
ASIAN PAINTS LTD V/S NIMESH PAUL
Court Name: Ernakulam
Appelant Advocate HARI SHARMA M
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/13/199( Date of Filing : 13 Mar 2013 )1. NIMESH PAULH NO.34,INDIRA ROAD,PALARIVATTOM,ERNAKULAM,KOCHI-682 024...........Complainant(s)Versus1. ASIAN PAINTS LTDNO.6A,SANTHI NAGAR,SANTHACRUZ(EAST),MUMBAI-400 ...
Case Number: 13
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Date of Filing: 13-03-2013
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Date of Upload: 19-11-2018
Major A.K. Bawa V/S M/s Asian Paints Limited
Court Name: StateCommission
Appelant Advocate K.S. Cheema
Respondant Advocate
Case Number: 960
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Date of Filing: 19-12-2016
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Date of Upload: 26-05-2017
The Chairman, Asian Paints Home Solutions, V/S Rajesh Shete,
Court Name: Pune
Appelant Advocate Darshana Sawant
Respondant Advocate
Case Number: 13
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Date of Filing: 08-02-2013
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Date of Upload: 19-12-2016
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Common FAQ
Question : Am I eligible to file case against Asian Paints in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Asian Paints ?
Answer : A complaint may be made against Asian Paints under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Asian Paints
Step 1
Contact Asian Paints Customer Care
Reach Asian Paints' customer service on 1800-209-5678 or EMail at customercare@asianpaints.com. Clearly mention the details of your complaint, including the bill details, purchase date, and a description of the issue.
Step 2
Send written complaint
If the issue persists or is not resolved through initial contact via phone or Email, send a written complaint to CMD of Asian Paints on the above mentioned addresss. Clearly outline the nature of your complaint, the steps you've taken to address it, and your desired resolution.
Step 3
Contact Consumer Court
If your complaint remains unresolved, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against American Express.
NOTE : Throughout the process, keep records of all correspondence related to your complaint. This includes emails, letters, and notes from phone calls. This documentation may be useful if you need to escalate the matter in Consumer Court.
Remember to remain patient and courteous in your communication. Companies generally aim to resolve customer complaints, and following the established procedures increases the likelihood of a satisfactory resolution.