Asian Paints
Asian Paints Customer Care
Address: Asian Paints Limited, Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai - 400 055, India.
Email ID: customercare@asianpaints.com
Phone No: 1800-209-5678
Website : https://www.asianpaints.com/
Latest Judgments
Total 70 Consumer Court Cases Against Asian Paints.
ASIAN PAINTS V/S DR. DEEPA SHARMA
Court Name: Jaipur-II
Appelant Advocate
Respondant Advocate Ashok Kumar
Case Number: 537
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Date of Filing: 01-11-2019
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Date of Upload: 12-07-2022
AJAY ARYA AND ANOTHER V/S ASIAN PAINTS LTD.
Court Name: StateCommission
Appelant Advocate TAPISH KUMAR
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA First Appeal No.391 of 2021 Date of Institution: 17.12.2021 Date of Decision: 10.06.2022Asian Paints Limited 6-A, Shanti Nagar, Santacruz (E) Mumbai 400055 (Maharashtra) through its authorized signatory/Power of ...
Case Number: 391
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Date of Filing: 27-12-2021
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Date of Upload: 26-07-2022
Asian Paints Ltd. V/S Sri.Hameed Shali
Court Name: Alappuzha
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHAPazhaveedu P.O., AlappuzhaComplaint Case No. CC/311/2021( Date of Filing : 30 Dec 2021 )1. Sri.Hameed ShaliShalida Manzil Nangiyarkulangara Harippad ...........Complainant(s)Versus1. Asian Paints Ltd.6A,Shanthi Nagar Santha Cruz ...
Case Number: 311
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Date of Filing: 30-12-2021
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Date of Upload: 15-06-2023
M/s. Asian Paints Limited,M/s.vColour Concepts V/S Nand Kishore Sultania,S/o Late Banarasi Lal Sultania
Court Name: North 24 Parganas
Appelant Advocate M.L. Sharma and others
Respondant Advocate
DCDRF North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/188/2017( Date of Filing : 07 Apr 2017 )1. Nand Kishore Sultania,S/o Late Banarasi Lal SultaniaFlat 5A,5th Floor,Panchavati Campus,Krishna Kunj,P.S. P.S.-Baguiati,Kolkata-700052...........Complainant(s)Versus1. ...
Case Number: 188
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Date of Filing: 07-04-2017
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Date of Upload: 24-02-2022
Asian Paints V/S Abith
Court Name: Kannur
Appelant Advocate Jithin.S.Sundaran
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/278/2018( Date of Filing : 12 Oct 2018 )1. AbithS/o Gangadharan,Visala House,P.O.Olayikara,Pachapoyika,Kuthuparamba,Kannur............Complainant(s)Versus1. Asian PaintsRep.by its General Manager,6-A Shanthinagar...
Case Number: 278
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Date of Filing: 12-10-2018
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Date of Upload: 25-02-2022
Asian Paints Ltd. V/S Ankit Rastogi
Court Name: Muradabad-I
Appelant Advocate
Respondant Advocate
...
Case Number: 31
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Date of Filing: 11-02-2021
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Date of Upload: 30-11-2021
ASIAN PAINTS LTD. V/S RAJEEV GUPTA.
Court Name: Panchkula
Appelant Advocate TARUN GUPTA & DR.NEETU GUPTA.
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PANCHKULA. Consumer Complaint No.:673 of 2019Date of Institution:19.12.2019Date of Decision:12.10.2021Rajeev Gupta, S/o Sh. Tek Chand Garg, R/o H.No.137, Sector-25, Panchkula ……...Complainant Versus1. Asi...
Case Number: 673
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Date of Filing: 19-12-2019
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Date of Upload: 18-10-2021
Asian paints Limited and other V/S Ramesh Chand Surjan
Court Name: Guna
Appelant Advocate
Respondant Advocate
Case Number: 314
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Date of Filing: 30-09-2019
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Date of Upload: 17-03-2021
MANJU GARG & ANR. V/S M/S ASIAN PAINTS & ANR.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION DELHIConstituted under Section 9 of the Consumer Protection Act, 1986First Appeal No. A/1068/2014( Date of Filing : 18 Nov 2014 )(Arisen out of Order Dated in Case No. CC/1044/2008 of District West Delhi)1. M/S ASIAN PAINTS & ANR.6-A SHANTI NAGAR, SANTA CR...
Case Number: 1068
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Date of Filing: 18-11-2014
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Date of Upload: 15-03-2021
1 The Asian Paints Limited. V/S Umashankar Patra
Court Name: Balangir
Appelant Advocate A.K. Mishra and Other
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM. BOLANGIRODISHAComplaint Case No. CC/37/2019( Date of Filing : 25 Nov 2019 )1. Umashankar PatraAt:- Gandhinagar Para Bolangir ,Town Po/Ps:- BolangirBolangirOdisha...........Complainant(s)Versus1. 1 The Asian Paints Limited. Asian paint H...
Case Number: 37
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Date of Filing: 25-11-2019
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Date of Upload: 10-02-2020
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Common FAQ
Question : Am I eligible to file case against Asian Paints in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Asian Paints ?
Answer : A complaint may be made against Asian Paints under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Asian Paints
Step 1
Contact Asian Paints Customer Care
Reach Asian Paints' customer service on 1800-209-5678 or EMail at customercare@asianpaints.com. Clearly mention the details of your complaint, including the bill details, purchase date, and a description of the issue.
Step 2
Send written complaint
If the issue persists or is not resolved through initial contact via phone or Email, send a written complaint to CMD of Asian Paints on the above mentioned addresss. Clearly outline the nature of your complaint, the steps you've taken to address it, and your desired resolution.
Step 3
Contact Consumer Court
If your complaint remains unresolved, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against American Express.
NOTE : Throughout the process, keep records of all correspondence related to your complaint. This includes emails, letters, and notes from phone calls. This documentation may be useful if you need to escalate the matter in Consumer Court.
Remember to remain patient and courteous in your communication. Companies generally aim to resolve customer complaints, and following the established procedures increases the likelihood of a satisfactory resolution.