Asian Paints
Asian Paints Customer Care
Address: Asian Paints Limited, Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai - 400 055, India.
Email ID: customercare@asianpaints.com
Phone No: 1800-209-5678
Website : https://www.asianpaints.com/
Latest Judgments
Total 70 Consumer Court Cases Against Asian Paints.
The Manager, Asian Paints Ltd, A, Shanti Nagar, Santa Cruz East, Mumbai- 400 055 V/S P. Manoharan
Court Name: Kanyakumari
Appelant Advocate Adv.Mr. Joseph Ranjeev das
Respondant Advocate Adv. Inthukarunakaran
Case Number: 72
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Date of Filing: 22-12-2020
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Date of Upload: 17-08-2023
1) Asian Paints (2) Distributor of Uma Trader V/S Tapan Rohitkumar Mehta
Court Name: Gandhinagar
Appelant Advocate Self
Respondant Advocate J A Vyas
Case Number: 56
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Date of Filing: 17-02-2023
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Date of Upload: 12-06-2023
RAMEEZ V/S M/S ASIAN PAINTS LTD
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/180/2023( Date of Filing : 16 Mar 2023 )(Arisen out of Order Dated 19/09/2022 in Case No. CC/120/2022 of District Kottayam)1. M/S ASIAN PAINTS LTD REGIONAL OFFICE DAVI BUILDING FIRST FLOOR CHAKKARAPA...
Case Number: 180
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Date of Filing: 16-03-2023
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Date of Upload: 01-07-2023
PPG Asian Paints V/S Rohit Sharma
Court Name: Kangra
Appelant Advocate Sh. Prabhat Chaudhary
Respondant Advocate
Case Number: 81
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Date of Filing: 18-04-2019
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Date of Upload: 08-05-2023
MANAGER ASIAN PAINTS V/S JUNAID
Court Name: Malappuram
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/210/2022( Date of Filing : 07 Jun 2022 )1. JUNAIDPARAMBIL HOUSE CH ROAD CHENAKKAL MUNNIYOOR POST 676311...........Complainant(s)Versus1. MANAGER ASIAN PAINTSASIAN PAINT HOUSE GA SHANTINAGAR SANTA CRUZE MUMBAI 40...
Case Number: 210
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Date of Filing: 07-06-2022
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Date of Upload: 06-05-2023
1) Asian Paints Ltd. (2) Distributor Uma Treaders V/S Tapan Rohitkumar Mehta
Court Name: Gandhinagar
Appelant Advocate Self
Respondant Advocate J.A.Vyas
Case Number: 7
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Date of Filing: 19-12-2022
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Date of Upload: 24-02-2023
M/s Asian Paints Ltd. through its Chairman Shri Ashwin Choksi and ors. V/S Mrs Belarani Bhattachryya
Court Name: North 24 Parganas
Appelant Advocate
Respondant Advocate
DCDRF North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/450/2016( Date of Filing : 15 Jul 2016 )1. Mrs Belarani BhattachryyaBC-243, Salt Lake, Sector-I, 1st Floor, KolkataNoth 24 ParganasWest Bengal...........Complainant(s)Versus1. M/s Asian Paints Ltd. through its C...
Case Number: 450
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Date of Filing: 15-07-2016
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Date of Upload: 30-12-2022
1) Asian Paints Ltd. (2) Distributor Uma Treaders V/S Tapan Rohitkumar Maheta
Court Name: Gandhinagar
Appelant Advocate Self
Respondant Advocate J A Vyas
Case Number: 14
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Date of Filing: 05-08-2022
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Date of Upload: 08-12-2022
M/s. Asian Paints Ltd., V/S K.S. Noorjahan
Court Name: Palakkad
Appelant Advocate P.N. Balagopalan
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/106/2022( Date of Filing : 15 Jun 2022 )1. K.S. NoorjahanW/o. T.Muhammed Hamsa, Thushara ( Thazhathethil House), East Ottapalam, Ottapalam Po...
Case Number: 106
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Date of Filing: 15-06-2022
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Date of Upload: 07-11-2022
Asian Paints Ltd V/S Rameez
Court Name: Kottayam
Appelant Advocate Nitheesh S
Respondant Advocate
Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/120/2022( Date of Filing : 07 Jun 2022 )1. RameezChittadiyil House, Kooraly P O, Pin.686522, Kanjirappally Taluk, Kottayam.KottayamKerala...........Complainant(s)Versus1. Asian Paints LtdRep. By Regional Man...
Case Number: 120
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Date of Filing: 07-06-2022
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Date of Upload: 02-03-2023
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Common FAQ
Question : Am I eligible to file case against Asian Paints in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Asian Paints ?
Answer : A complaint may be made against Asian Paints under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Asian Paints
Step 1
Contact Asian Paints Customer Care
Reach Asian Paints' customer service on 1800-209-5678 or EMail at customercare@asianpaints.com. Clearly mention the details of your complaint, including the bill details, purchase date, and a description of the issue.
Step 2
Send written complaint
If the issue persists or is not resolved through initial contact via phone or Email, send a written complaint to CMD of Asian Paints on the above mentioned addresss. Clearly outline the nature of your complaint, the steps you've taken to address it, and your desired resolution.
Step 3
Contact Consumer Court
If your complaint remains unresolved, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against American Express.
NOTE : Throughout the process, keep records of all correspondence related to your complaint. This includes emails, letters, and notes from phone calls. This documentation may be useful if you need to escalate the matter in Consumer Court.
Remember to remain patient and courteous in your communication. Companies generally aim to resolve customer complaints, and following the established procedures increases the likelihood of a satisfactory resolution.