Asian Paints
Asian Paints Customer Care
Address: Asian Paints Limited, Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai - 400 055, India.
Email ID: customercare@asianpaints.com
Phone No: 1800-209-5678
Website : https://www.asianpaints.com/
Latest Judgments
Total 70 Consumer Court Cases Against Asian Paints.
ASIAN PAINTS BEAUTIFUL HOMES SERVICE V/S VIKRAM NARULA
Court Name: Gautam Buddha Nagar
Appelant Advocate PRERNA OBROI NARULA AND VINAY SINGH CHANDEL
Respondant Advocate
Case Number: 494
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Date of Filing: 03-12-2021
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Date of Upload: 07-03-2024
Asian Paints Limited V/S Sardar Harjeet Singh
Court Name: Bhopal-II
Appelant Advocate Harvinder Singh
Respondant Advocate S.K. MALLICK
Case Number: 0
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Date of Filing: 03-02-2017
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Date of Upload: 15-02-2024
Asian Paints India Ltd V/S Rajesh Jha
Court Name: Jaipur-I
Appelant Advocate Jitendra Kumar Goyal
Respondant Advocate
Case Number: 506
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Date of Filing: 20-12-2019
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Date of Upload: 12-02-2024
ASIAN PAINTS LTD. V/S ASHWANI SARDA
Court Name: North West
Appelant Advocate SUNIL KUMAR OJHA
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/8/2024( Date of Filing : 03 Jan 2024 )1. ASHWANI SARDAS/O LT.SH V.K.SARDA R/O B-34,VISHWA APARTMENT,SEC-9,ROHINI,DELHI-110085...
Case Number: 8
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Date of Filing: 03-01-2024
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Date of Upload: 31-01-2024
Asian Paints Limited V/S Prakash
Court Name: Palakkad
Appelant Advocate U.Suresh
Respondant Advocate
Case Number: 37
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Date of Filing: 23-02-2022
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Date of Upload: 05-02-2024
Asian Paints Pvt. Ltd. V/S Pratik Churiwal
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inMiscellaneous Application No. MA/252/2023( Date of Filing : 07 Aug 2023 )InComplaint Case No. CC/197/20221. Pratik ChuriwalS/o Ramesh Churiwal...
Case Number: 252
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Date of Filing: 07-08-2023
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Date of Upload: 13-12-2023
Asian Paints ltd. V/S Dalbir Singh
Court Name: Kaithal
Appelant Advocate In Person
Respondant Advocate
Before the District Consumer Disputes Redressal Commission, KaithalExe. Petition No. : 40/2023 Date of Institution : 27.07.2023 Date of Decision : 04.10.2023Sh. Dalbir Singh aged 60 years son of Sh. Ishwar Singh resident of Near Dada Khera Defence Colony, Ward No. 11, Gali No. 9,...
Case Number: 40
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Date of Filing: 27-07-2023
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Date of Upload: 05-10-2023
Asian Paints Beautiful Home Service V/S R. Ghanshyam
Court Name: Hyderabad
Appelant Advocate M/s Vishal Anand
Respondant Advocate M/s Gopi Rajesh & Associates
Case Number: 431
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Date of Filing: 30-06-2022
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Date of Upload: 05-08-2023
Asian Paints Pvt. Ltd. and 2 others V/S Pratik Churiwal
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inMiscellaneous Application No. MA/145/2023( Date of Filing : 30 May 2023 )InComplaint Case No. CC/197/20221. Pratik Churiwal26, Baburam Ghosh R...
Case Number: 145
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Date of Filing: 30-05-2023
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Date of Upload: 24-07-2023
The Managing Director, M/s Asian Paints Ltd., Mumbai V/S B.N. Sudheendra
Court Name: Udupi
Appelant Advocate Sri. H. Raghavendra Shetty
Respondant Advocate
Case Number: 51
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Date of Filing: 17-04-2023
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Date of Upload: 07-07-2023
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Common FAQ
Question : Am I eligible to file case against Asian Paints in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Asian Paints ?
Answer : A complaint may be made against Asian Paints under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Asian Paints
Step 1
Contact Asian Paints Customer Care
Reach Asian Paints' customer service on 1800-209-5678 or EMail at customercare@asianpaints.com. Clearly mention the details of your complaint, including the bill details, purchase date, and a description of the issue.
Step 2
Send written complaint
If the issue persists or is not resolved through initial contact via phone or Email, send a written complaint to CMD of Asian Paints on the above mentioned addresss. Clearly outline the nature of your complaint, the steps you've taken to address it, and your desired resolution.
Step 3
Contact Consumer Court
If your complaint remains unresolved, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against American Express.
NOTE : Throughout the process, keep records of all correspondence related to your complaint. This includes emails, letters, and notes from phone calls. This documentation may be useful if you need to escalate the matter in Consumer Court.
Remember to remain patient and courteous in your communication. Companies generally aim to resolve customer complaints, and following the established procedures increases the likelihood of a satisfactory resolution.