Ashok Leyland

Ashok Leyland Customer Care

Address: Ashok Leyland Ltd., Plot No. 76, Institutional Area, 4th Floor, Sector – 32, Gurgaon, Haryana – 122 001.

Email ID: reachus@ashokleyland.com

Phone No: 1800-1022-666

Website : https://www.ashokleyland.com/

Latest Judgments

Total 322 Consumer Court Cases Against Ashok Leyland.

Bihar

Ashok Leyland Ltd. and Others, V/S Dr. V.K. Sinha,

Ashok Leyland  

Court Name: Patna

Appelant Advocate Adv. Amit

Respondant Advocate

DISTRICT CONSUMER FORUMPATNA, BIHARComplaint Case No. CC/516/2017( Date of Filing : 14 Nov 2017 )1. Dr. V.K. Sinha, S/o- Chkarpani Garain, R/o- H/3, Doctors Colony, Rajendra Nagar bridge, Kankarbag. Patna, ...........Complainant(s)Versus1. Ashok Leyland Ltd. and Others, through i...

Case Number: 516

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Date of Filing: 14-11-2017

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Date of Upload: 08-08-2022

Madhya Pradesh

PLTINUM NISSAN & ASHOK LEYLAND & OTHERS V/S RAMANUJ GARG

Ashok Leyland  

Court Name: Katni

Appelant Advocate KAMLESH VERMA

Respondant Advocate ...........

Case Number: 100

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Date of Filing: 20-05-2019

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Date of Upload: 01-07-2022

Madhya Pradesh

ASHOK LEYLAND V/S DEVENDRA SINGH YADAV

Ashok Leyland  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 894

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Date of Filing: 19-09-2011

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Date of Upload: 23-06-2022

Uttar Pradesh

ASHOK LEYLAND LTD. & OTHER V/S VAISHNAVI FLOOR MILL

Ashok Leyland  

Court Name: Jhansi

Appelant Advocate

Respondant Advocate

Case Number: 170

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Date of Filing: 11-07-2019

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Date of Upload: 29-06-2022

Himachal Pradesh

Sh. Sandeep Kumar. & Ors. V/S Ashok Leyland Ltd.

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Mr. Rajat Shotra.

Respondant Advocate

Case Number: 31

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Date of Filing: 28-04-2022

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Date of Upload: 31-05-2022

Chhattisgarh

ASHOK LEYLAND LTD. AND OTHERS V/S SMT. PREMANDA SINGH

Ashok Leyland  

Court Name: Bilaspur

Appelant Advocate SHRI NITESH SHARMA

Respondant Advocate

Case Number: 14

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Date of Filing: 08-10-2014

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Date of Upload: 22-06-2022

Uttar Pradesh

M.D. ASHOK LEYLAND & OTHERS V/S SATISH KUMAR SHUKLA

Ashok Leyland  

Court Name: Kanpur Nagar

Appelant Advocate ADESH SRIVASTAVA

Respondant Advocate

Case Number: 417

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Date of Filing: 20-09-2014

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Date of Upload: 14-05-2022

NCDRC

PREMLAL KHANDEY & ANR. V/S ASHOK LEYLAND FINANCE COMPANY

Ashok Leyland   Finance  

Court Name: NCDRC

Appelant Advocate M/S. M. YOGESH KANNA & ASSOCIATES

Respondant Advocate MR. MUKESH SHARMA, ANAND SHANKAR JHA, ARPIT GUPTA, MEENAKASHI DEVGAN & GIRISH BHARDWAJ

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3209 OF 2015(Against the Order dated 25/07/2015 in Appeal No. 227/2014 of the State Commission Chhattisgarh)1. ASHOK LEYLAND FINANCE COMPANYT.P. NAGAR KORBA TAHSIL AND DISTRICT KORBACHHATTISGARH..........

Case Number: 3209

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Date of Filing: 16-12-2015

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Date of Upload: 23-03-2022

Telangana

Case Number: 227

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Date of Filing: 31-12-2021

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Date of Upload: 04-03-2022

Punjab

Ashok Leyland V/S Sanjeev Kumar

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Akhilesh Vyas

Respondant Advocate

Case Number: 325

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Date of Filing: 29-04-2019

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Date of Upload: 28-03-2022

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Common FAQ

Question : Am I eligible to file case against Ashok Leyland in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Ashok Leyland ?

Answer : A complaint may be made against Ashok Leyland under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Ashok Leyland


Step 1

Contact Ashok Leyland Customer Care

The 24/7 toll-free numbers for all your queries 1800-266-3340
You can also Email at reachus@ashokleyland.com

Step 2

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Ashok Leyland.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.