Ashok Leyland

Ashok Leyland Customer Care

Address: Ashok Leyland Ltd., Plot No. 76, Institutional Area, 4th Floor, Sector – 32, Gurgaon, Haryana – 122 001.

Email ID: reachus@ashokleyland.com

Phone No: 1800-1022-666

Website : https://www.ashokleyland.com/

Latest Judgments

Total 322 Consumer Court Cases Against Ashok Leyland.

Karnataka

Case Number: 234

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Date of Filing: 01-12-2022

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Date of Upload: 01-08-2023

Punjab

Globe Autos Part Auth. Dealer Ashok Leyland Ltd. V/S Manjit Kaur W/o Sh. Darshan Singh,

Ashok Leyland  

Court Name: Jalandhar

Appelant Advocate Gaurav Anand

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/278/2023( Date of Filing : 18 Jul 2023 )1. Manjit Kaur W/o Sh. Darshan Singh,Village Mithra, Distt KapurthalaKapurthalaPUNJ...

Case Number: 278

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Date of Filing: 18-07-2023

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Date of Upload: 27-07-2023

Tamil Nadu

Amman Auto(p) Ltd, Authorized Dealer of Ashok Leyland Light Vehicle, Reb by its Manager V/S M.Suresh S/o mani

Ashok Leyland  

Court Name: Tiruppur

Appelant Advocate Gavtham Bharathi-Adv

Respondant Advocate

Case Number: 237

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Date of Filing: 18-10-2022

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Date of Upload: 07-08-2023

Rajasthan

Ashok Leyland Vehicle Limited V/S Parwati

Ashok Leyland  

Court Name: Bikaner

Appelant Advocate Sh. Vijay Shekhar

Respondant Advocate

Case Number: 239

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Date of Filing: 20-10-2021

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Date of Upload: 10-07-2023

Orissa

Ashok Leyland Finance Ltd., Balasore V/S Sk. Safiulla, aged 24 years

Ashok Leyland   Finance  

Court Name: Baleshwar

Appelant Advocate Sri N.N Praharaj & Others

Respondant Advocate Smt. Sasmita Mishra & Others

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BALASOREAT- KATCHERY HATA, NEAR COLLECTORATE, P.O, DIST- BALASORE-756001Complaint Case No. CC/18/2008( Date of Filing : 12 Feb 2008 )1. Sk. Safiulla, aged 24 yearsS/o. Sk. Abdul, At- Aradbazar, P.S- Town, P.O/ Dist- Balasore.Odisha...

Case Number: 18

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Date of Filing: 12-02-2008

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Date of Upload: 28-06-2023

Chhattisgarh

MS ASHOK LEYLAND LTD. V/S SHRI ANAND KUMAR

Ashok Leyland  

Court Name: Bilaspur

Appelant Advocate SHRI MUKESH SHARMA

Respondant Advocate

Case Number: 10

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Date of Filing: 11-10-2010

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Date of Upload: 01-06-2023

Gujarat

Devabhai Ramabhai Patel V/S Ashok Leyland Ltd

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Mr.M.A.Lakhiya

Respondant Advocate

Case Number: 231

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Date of Filing: 17-02-2023

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Date of Upload: 05-05-2023

Uttarakhand

Mukesh Tomer V/S M/s Ashok Leyland Limited

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Mr. Vikrant Gambhir

Respondant Advocate Mr. Suman Lal Thapliyal

Case Number: 15

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Date of Filing: 18-11-2015

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Date of Upload: 03-05-2023

Madhya Pradesh

ASHOK LEYLAND V/S GOKHLEKAR EDUCATIONAL AND WELFARE

Ashok Leyland  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 62

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Date of Filing: 24-01-2017

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Date of Upload: 26-04-2023

Kerala

M/s. Ashok Leyland Limited V/S Rohin duttu Jose

Ashok Leyland  

Court Name: Palakkad

Appelant Advocate M.J Vince

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/254/2019( Date of Filing : 02 Nov 2019 )1. Rohin duttu JoseProprietor, Crystal Designer Tiles and Pavers, 8-96-97 Ozhalapathy, Vadakarapathy,...

Case Number: 254

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Date of Filing: 02-11-2019

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Date of Upload: 13-04-2023

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Common FAQ

Question : Am I eligible to file case against Ashok Leyland in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Ashok Leyland ?

Answer : A complaint may be made against Ashok Leyland under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Ashok Leyland


Step 1

Contact Ashok Leyland Customer Care

The 24/7 toll-free numbers for all your queries 1800-266-3340
You can also Email at reachus@ashokleyland.com

Step 2

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Ashok Leyland.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.