Ashok Leyland

Ashok Leyland Customer Care

Address: Ashok Leyland Ltd., Plot No. 76, Institutional Area, 4th Floor, Sector – 32, Gurgaon, Haryana – 122 001.

Email ID: reachus@ashokleyland.com

Phone No: 1800-1022-666

Website : https://www.ashokleyland.com/

Latest Judgments

Total 322 Consumer Court Cases Against Ashok Leyland.

Chhattisgarh

THE DIRECTOR GULF ASHLEY MOTORS LTD (AUTHO.DEALER ASHOK LEYLAND VEHICLE) V/S SUBODH SINGH

Ashok Leyland  

Court Name: Bilaspur

Appelant Advocate SHRI VEDANT SHADANGI

Respondant Advocate

Case Number: 21

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Date of Filing: 23-08-2021

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Date of Upload: 01-12-2023

Punjab

MANJIT KAUR V/S ASHOK LEYLAND LIMITED

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate SANDEEP JASUJA

Respondant Advocate

Case Number: 80

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Date of Filing: 18-09-2023

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Date of Upload: 23-11-2023

Himachal Pradesh

The Manager, Ashok Leyland Ltd. V/S Naveen Kumar

Ashok Leyland  

Court Name: Mandi

Appelant Advocate Sh. Leela Prakash

Respondant Advocate Sh. Rajat Sahotra

Case Number: 16

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Date of Filing: 23-04-2022

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Date of Upload: 04-11-2023

Uttar Pradesh

M/s Ashok Leyland Finance Ltd & others V/S Samarpal Singh S/o Preetam Singh

Ashok Leyland   Finance  

Court Name: StateCommission

Appelant Advocate Rakesh Kumar Gupta

Respondant Advocate Brijendra Chaudhary & Neeraj Singh

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2013/820( Date of Filing : 16 Apr 2013 )(Arisen out of Order Dated in Case No. of District State Commission)1. Samarpal Singh S/o Preetam SinghSum...

Case Number: 2013

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Date of Filing: 16-04-2013

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Date of Upload: 31-10-2023

Rajasthan

ASHOK LEYLAND LIMITED V/S MAHENDRA RATHORE

Ashok Leyland  

Court Name: Jodhpur

Appelant Advocate SAJJANSINGH KARNAWAT

Respondant Advocate 1-BHARAT KUMAR SANKHANLA 2-DINESH JOSHI

Case Number: 53

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Date of Filing: 02-07-2019

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Date of Upload: 04-10-2023

West Bengal

Shree Automotive Private Ltd., Dealer of Ashok Leyland and Mahindra and Mahindra., V/S SRI SATISH CHANDRA SHARMA,

Ashok Leyland  

Court Name: Howrah

Appelant Advocate Smt. Tora Ganguly, Rahul Das

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION HOWRAH20, Round Tank Lane, P.O. and P.S. Howrah, Dist. Howrah-711 101.Office (033) 2638 0892, 0512 Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/364/2019( Date of Filing : 22 Nov 2019 )1. SRI SATISH CHANDRA SHARM...

Case Number: 364

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Date of Filing: 22-11-2019

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Date of Upload: 14-09-2023

Madhya Pradesh

ASHOK LEYLAND CO.LTD. V/S RITESH TIWARI

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

M.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION PLOT NO. 76, ARERA HILLS, BHOPAL (M.P.)ORDER SHEETAPPEAL NO. 614/2015 RITESH TIWARI S/O HAJARILAL TIWARIVS.ASHOK LEYLAND COMPANY LTD. AND OTHERS 8.9.2023 None for appellant, even when the case is taken up in second round. Shri Sha...

Case Number: 15

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Date of Filing: 01-07-2015

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Date of Upload: 11-09-2023

Gujarat

Ashok Leyland (ASV) Moving Company V/S Devabhai Ramabhai Patel

Ashok Leyland  

Court Name: Banas Kantha

Appelant Advocate J.C. Madhu

Respondant Advocate

Case Number: 14

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Date of Filing: 15-02-2023

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Date of Upload: 08-09-2023

Madhya Pradesh

BALRAM P.DUBEY V/S ASHOK LEYLAND FIN.

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 17-12-2014

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Date of Upload: 23-08-2023

Himachal Pradesh

Ashok Leyland Ltd. V/S Sandeep Kumar

Ashok Leyland  

Court Name: Solan

Appelant Advocate Sh. Sunil Kaushal

Respondant Advocate

Case Number: 72

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Date of Filing: 26-06-2019

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Date of Upload: 16-08-2023

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Common FAQ

Question : Am I eligible to file case against Ashok Leyland in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Ashok Leyland ?

Answer : A complaint may be made against Ashok Leyland under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Ashok Leyland


Step 1

Contact Ashok Leyland Customer Care

The 24/7 toll-free numbers for all your queries 1800-266-3340
You can also Email at reachus@ashokleyland.com

Step 2

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Ashok Leyland.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.