Ashok Leyland

Ashok Leyland Customer Care

Address: Ashok Leyland Ltd., Plot No. 76, Institutional Area, 4th Floor, Sector – 32, Gurgaon, Haryana – 122 001.

Email ID: reachus@ashokleyland.com

Phone No: 1800-1022-666

Website : https://www.ashokleyland.com/

Latest Judgments

Total 324 Consumer Court Cases Against Ashok Leyland.

NCDRC

PANKAJ & ANR. V/S ASHOK LEYLAND LTD.

Ashok Leyland  

Court Name: NCDRC

Appelant Advocate M/S. K.J. JOHN & CO.

Respondant Advocate M/S. BHALLA & BHALLA LAW OFFICES & MR. ANIL KUMAR BAGHANIA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1885 OF 2013(Against the Order dated 31/12/2012 in Appeal No. 101/2012 of the State Commission Himachal Pradesh)1. ASHOK LEYLAND LTD.NO-1 SARDAR PATEL ROAD, GUINDYCHENNAI - 600 032TAMIL NADU..............

Case Number: 1885

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Date of Filing: 06-05-2013

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Date of Upload: 13-10-2016

Rajasthan

ASHOK LEYLAND V/S RAMCHANDAR VISHONI

Ashok Leyland  

Court Name: Jodhpur-II

Appelant Advocate ASHOK BISHONI

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDERESSL FORUM JODHPUR 2RAJASTHANComplaint Case No. CC/572/20151. RAMCHANDAR VISHONIJODHPUR...........Complainant(s)Versus1. ASHOK LEYLANDJODHPUR............Opp.Party(s) BEFORE:HON'BLE MR. JUSTICE OM PRAKASH SINVR PRESIDENTHON'BLE MRS. SMT SUNITA KACHH...

Case Number: 572

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Date of Filing: 11-02-2015

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Date of Upload: 17-10-2016

Jharkhand

Pankaj Prasad Sahu V/S Ashok Leyland ltd.

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate M/s R. Roy, B. Sinha & K. Ray

Respondant Advocate

Case Number: 162

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Date of Filing: 21-12-2012

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Date of Upload: 29-03-2022

Madhya Pradesh

ASHOK LEYLAND FIN.LTD. V/S MUKHTYAR ALI

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Ms. Smita Sharma, learned counsel for the appellant. Ms. Chitra Sharma, learned counsel for the respondent. Counsel for parties submit that the matter has been compromised between the parties out of court and the respondent finance company has paid an amount of Rs.45,000/- to the...

Case Number: 2216

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Date of Filing: 20-06-2014

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Date of Upload: 29-07-2016

NCDRC

SUBHASH CHAND (DECEASED) & ANR. V/S ASHOK LEYLAND LTD. & ANR.

Ashok Leyland  

Court Name: NCDRC

Appelant Advocate M/S. K.J. JOHN & CO.

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4076 OF 2010(Against the Order dated 02/08/2010 in Appeal No. 955/2000 of the State Commission Rajasthan)1. ASHOK LEYLAND LTD. & ANR.Through its Area Service Manager, RajajisaliChennaiTamil Nadu2. RAJE...

Case Number: 4076

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Date of Filing: 08-11-2010

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Date of Upload: 10-06-2016

Madhya Pradesh

Ashok Leyland Finance V/S Santosh patel

Ashok Leyland   Finance   Finance  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 12

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Date of Filing: 17-04-2012

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Date of Upload: 28-05-2016

Madhya Pradesh

Ashok Leyland V/S Mo.Yusuf Tigala

Ashok Leyland  

Court Name: East Nimar

Appelant Advocate Harsh Sharma

Respondant Advocate

Case Number: 22

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Date of Filing: 03-02-2016

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Date of Upload: 25-05-2016

Circuit Bench Kota

Mesarsa Ashok Leyland V/S Hitesh Kumar Tank

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Shri Ram Mehta

Respondant Advocate

Heading1Heading2First Appeal No. A/68/2014(Arisen out of Order Dated 22/07/2014 in Case No. CC/454/2008 of District Kota)1. Hitesh Kumar TankVillage Uncha Tehasil Jahaj Pur District Bhilwara Bhilawara Rajastha...........Appellant(s)Versus1. Mesarsa Ashok Leyland Register Office 1...

Case Number: 68

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Date of Filing: 14-08-2014

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Date of Upload: 05-01-2018

Chhattisgarh

Jahir Khan & Anr. V/S G.Auto Plaza Pvt.Ltd Ashok Leyland

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Shri R.K.Bhawnani

Respondant Advocate R-1 Present In Person/R-2 Shri Rakesh Puri

Case Number: 16

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Date of Filing: 25-01-2016

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Date of Upload: 28-03-2016

Chhattisgarh

Jahir Khan & Anr. V/S Ashok Leyland Ltd.

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Shri Rakesh Puri

Respondant Advocate R-1 Present In Person/R-2 Shri R.K.Bhawnani

Case Number: 16

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Date of Filing: 03-02-2016

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Date of Upload: 28-03-2016

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Common FAQ

Question : Am I eligible to file case against Ashok Leyland in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Ashok Leyland ?

Answer : A complaint may be made against Ashok Leyland under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Ashok Leyland


Step 1

Contact Ashok Leyland Customer Care

The 24/7 toll-free numbers for all your queries 1800-266-3340
You can also Email at reachus@ashokleyland.com

Step 2

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Ashok Leyland.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.