Ashok Leyland

Ashok Leyland Customer Care

Address: Ashok Leyland Ltd., Plot No. 76, Institutional Area, 4th Floor, Sector – 32, Gurgaon, Haryana – 122 001.

Email ID: reachus@ashokleyland.com

Phone No: 1800-1022-666

Website : https://www.ashokleyland.com/

Latest Judgments

Total 322 Consumer Court Cases Against Ashok Leyland.

Maharashtra

Case Number: 17

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Date of Filing: 19-04-2017

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Date of Upload: 09-05-2018

Haryana

M/s Ashok Leyland V/S Rattan Lal

Ashok Leyland  

Court Name: Rewari

Appelant Advocate Sh. Ramesh Yadav

Respondant Advocate Sh. Nigesh Sharma

Case Number: 382

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Date of Filing: 09-11-2015

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Date of Upload: 20-03-2018

Punjab

Ashok Leyland Ltd. V/S M/S Ambedkar Travels

Ashok Leyland  

Court Name: Mansa

Appelant Advocate Sh. Gurprit Singh Sidhu

Respondant Advocate Sh Gurdas Singh Mann

Case Number: 17

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Date of Filing: 21-02-2017

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Date of Upload: 27-03-2018

Uttar Pradesh

ASHOK LEYLAND V/S PRAMOD KUMAR

Ashok Leyland  

Court Name: Bareilly-II

Appelant Advocate SANJAY VIRESH

Respondant Advocate

Case Number: 30

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Date of Filing: 06-04-2017

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Date of Upload: 20-02-2018

Karnataka

1. Marketing Head, Ashok Leyland Ltd V/S Mr. Vijay Kumar

Ashok Leyland  

Court Name: Dakshina Kannada

Appelant Advocate Sri Raghavendra Rao

Respondant Advocate

Case Number: 401

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Date of Filing: 19-12-2016

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Date of Upload: 30-01-2018

Tamil Nadu

The Branch Manager of Ashok Leyland Finance Ltd V/S S. Saravanan

Ashok Leyland   Finance   Finance  

Court Name: Madurai

Appelant Advocate S. Rethinakumar

Respondant Advocate S.P. Samuelraj

Case Number: 368

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Date of Filing: 17-11-2005

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Date of Upload: 07-03-2018

Punjab

Ashok Leyland V/S Mr Charanjit Singh S/o S Sohan Singh

Ashok Leyland  

Court Name: Jalandhar

Appelant Advocate Mrs Sujan Sandhu

Respondant Advocate

District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/404/20151. Mr Charanjit Singh S/o S Sohan SinghR/o House No.171,Pandori Rukman,Nai Abadi,Near Railway Station,Nasrala Hoshia...

Case Number: 404

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Date of Filing: 16-09-2015

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Date of Upload: 14-11-2017

Telangana

Case Number: 63

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Date of Filing: 17-09-2014

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Date of Upload: 13-09-2017

Himachal Pradesh

Smt. Urmila Devi. & Anr. V/S M/s Ashok Leyland Ltd.

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Mr. Dheeraj K. Vashisht.

Respondant Advocate Mr. Susheel Parihar.

Case Number: 14

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Date of Filing: 17-04-2017

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Date of Upload: 22-08-2017

Uttar Pradesh

Ishwari Prasad Arya V/S M/S Ashok Leyland Finance Ltd.

Ashok Leyland   Finance   Finance  

Court Name: StateCommission

Appelant Advocate Adeel Ahmad

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2000/564(Arisen out of Order Dated in Case No. of District State Commission)1. M/S Ashok Leyland Finance Ltd.a...........Appellant(s)Versus1. Ishw...

Case Number: 2000

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Date of Filing: 28-02-2000

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Date of Upload: 25-08-2017

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Common FAQ

Question : Am I eligible to file case against Ashok Leyland in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Ashok Leyland ?

Answer : A complaint may be made against Ashok Leyland under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Ashok Leyland


Step 1

Contact Ashok Leyland Customer Care

The 24/7 toll-free numbers for all your queries 1800-266-3340
You can also Email at reachus@ashokleyland.com

Step 2

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Ashok Leyland.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.