Ashok Leyland

Ashok Leyland Customer Care

Address: Ashok Leyland Ltd., Plot No. 76, Institutional Area, 4th Floor, Sector – 32, Gurgaon, Haryana – 122 001.

Email ID: reachus@ashokleyland.com

Phone No: 1800-1022-666

Website : https://www.ashokleyland.com/

Latest Judgments

Total 322 Consumer Court Cases Against Ashok Leyland.

Uttar Pradesh

ASHOK LEYLAND FINANCE V/S MAHANT SINGH

Ashok Leyland   Finance  

Court Name: Lucknow-II

Appelant Advocate

Respondant Advocate

Case Number: 223

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Date of Filing: 09-04-2003

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Date of Upload: 05-07-2019

Kerala

The General Manager, Ashok Leyland and 2 others V/S V. Sunil Datt

Ashok Leyland  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/12/331( Date of Filing : 25 Sep 2012 )1. V. Sunil DattVijaya Nivas, TC 27/698, Ambalamukku, Vanchiyoor P.O...........Complainant(s)Versus1. The General Manager, Ashok Leyland ...

Case Number: 12

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Date of Filing: 25-09-2012

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Date of Upload: 05-07-2019

Madhya Pradesh

ASHOK LEYLAND LTD. V/S PRAKASH CHAND YADAV

Ashok Leyland  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 123

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Date of Filing: 31-01-2011

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Date of Upload: 27-05-2019

Maharashtra

Ashok Jagannath Mali V/S Ashok Leyland Limited

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate G A Patil

Respondant Advocate

Case Number: 16

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Date of Filing: 03-09-2016

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Date of Upload: 20-03-2019

Maharashtra

Rajendra Laxman Sanap V/S Ashok Leyland Limited

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Leena Sapra

Respondant Advocate

Case Number: 16

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Date of Filing: 06-07-2016

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Date of Upload: 18-03-2019

Uttar Pradesh

ASHOK LEYLAND LTD. V/S MIRJA MOHD. MAHER

Ashok Leyland  

Court Name: Jaunpur

Appelant Advocate

Respondant Advocate

Case Number: 8

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Date of Filing: 09-02-2010

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Date of Upload: 25-03-2019

Tamil Nadu

IndusInd Bank, Ashok leyland Finance V/S Mr.M.Kannan

Ashok Leyland   Finance  

Court Name: Thanjavur

Appelant Advocate Party in person

Respondant Advocate

Case Number: 3

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Date of Filing: 09-01-2017

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Date of Upload: 30-01-2019

Telangana

1. S. Jagan Reddy Son of Pratap Reddy, Occ Business, V/S The Authorized Dealer Saboo Auto Zone, A Unit of RKS Motors Pvt. Ltd., Authorized Dealer, Ashok Leyland Light Vehicles,

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Ms. V. Gouri Sankara Rao

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL FORUMTelanganaFirst Appeal No. A/397/2014( Date of Filing : 10 Feb 2014 )(Arisen out of Order Dated 13/12/2013 in Case No. Complaint Case No. CC/134/2013 of District Rangareddi)1. The Authorized Dealer Saboo Auto Zone, A Unit of RKS Motors Pvt. L...

Case Number: 397

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Date of Filing: 10-02-2014

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Date of Upload: 03-01-2019

Circuit Bench Jodhpur

DURGA RAM & OTHERS V/S ASHOK LEYLAND FINANCE CO. LTD

Ashok Leyland   Finance  

Court Name: StateCommission

Appelant Advocate DEVENDRA MAHALANA

Respondant Advocate

Case Number: 278

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Date of Filing: 12-12-2011

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Date of Upload: 09-10-2018

Karnataka

The Manager, Akshara Motors (A unit of Cauvery ford)M/s Ashok leyland V/S Mr. Hussain

Ashok Leyland  

Court Name: Kodagu

Appelant Advocate C. sumanth Palksha

Respondant Advocate

KODAGU DISTRICT CONSUMER DISPUTES REDRESSAL FORUMAkashvani Road Near Vartha BhavanMadikeri 571201KARNATAKA STATEPHONE 08272229852Complaint Case No. CC/59/2018( Date of Filing : 22 Sep 2018 )1. Mr. Hussains/o Mohammed M.K M.K complex hill road madikeriKodaguKarnataka...........Com...

Case Number: 59

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Date of Filing: 22-09-2018

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Date of Upload: 11-10-2018

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Common FAQ

Question : Am I eligible to file case against Ashok Leyland in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Ashok Leyland ?

Answer : A complaint may be made against Ashok Leyland under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Ashok Leyland


Step 1

Contact Ashok Leyland Customer Care

The 24/7 toll-free numbers for all your queries 1800-266-3340
You can also Email at reachus@ashokleyland.com

Step 2

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Ashok Leyland.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.