Ashok Leyland

Ashok Leyland Customer Care

Address: Ashok Leyland Ltd., Plot No. 76, Institutional Area, 4th Floor, Sector – 32, Gurgaon, Haryana – 122 001.

Email ID: reachus@ashokleyland.com

Phone No: 1800-1022-666

Website : https://www.ashokleyland.com/

Latest Judgments

Total 322 Consumer Court Cases Against Ashok Leyland.

Madhya Pradesh

ASHOK LEYLAND V/S MEHFOOJ KHAN

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 20

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Date of Filing: 04-01-2020

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Date of Upload: 03-03-2020

Telangana

Case Number: 42

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Date of Filing: 12-07-2019

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Date of Upload: 10-03-2020

Madhya Pradesh

MANAGER, ASHOK LEYLAND LTD. V/S MEHFOOZ KHAN

Ashok Leyland  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 02-09-2014

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Date of Upload: 12-12-2019

Madhya Pradesh

ASHOK LEYLAND OFFICE CHENNAI V/S GYANESHWAR DWIVEDI

Ashok Leyland  

Court Name: Rewa

Appelant Advocate N K MISHRA

Respondant Advocate MOHAMMAD ABID KHAN

Case Number: 77

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Date of Filing: 06-04-2015

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Date of Upload: 04-12-2019

Haryana

Ashok Leyland V/S Vipul Arora

Ashok Leyland  

Court Name: Kurukshetra

Appelant Advocate Jaspal Singh Mattu

Respondant Advocate

Vipul Arora Vs. Ashoka Leyland & Ors.Present: Shri Bhupender Singh Mattu, Advocate for complainant. OP yet not summoned. Today, the case is fixed for consideration. Learned counsel for the complainant has made a statement that he withdraws the present complaint due to technic...

Case Number: 474

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Date of Filing: 04-11-2019

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Date of Upload: 15-11-2019

Chhattisgarh

Mnanger Ashok leyland & Ors V/S Shashikant Singh

Ashok Leyland  

Court Name: Raigarh

Appelant Advocate P Kundo

Respondant Advocate

Case Number: 19

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Date of Filing: 02-07-2019

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Date of Upload: 19-09-2019

Madhya Pradesh

M/S ASHOK LEYLAND FIN V/S SUNIL K.BAIRAGI

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate SH. A. SONI

Respondant Advocate SH. L. GUPTA

Case Number: 640

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Date of Filing: 27-11-2014

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Date of Upload: 03-09-2019

Uttar Pradesh

Manager, Ashok Leyland Motors Pvt. Ltd. & Other V/S Mohd. Javed Khan

Ashok Leyland  

Court Name: Sitapur

Appelant Advocate Vijay Kumar Gupta,Advocate

Respondant Advocate

Case Number: 154

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Date of Filing: 08-08-2019

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Date of Upload: 03-09-2019

Punjab

Ashok Leyland Ltd. V/S Gursimran Singh

Ashok Leyland  

Court Name: StateCommission

Appelant Advocate Suram Singh Rana

Respondant Advocate

Case Number: 536

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Date of Filing: 19-08-2019

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Date of Upload: 05-09-2019

Punjab

Ashok Leyland Ltd. V/S Gursimran Singh S/o Harpal Singh

Ashok Leyland  

Court Name: Jalandhar

Appelant Advocate Sh Chander Sharma

Respondant Advocate

District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/39/2017( Date of Filing : 13 Feb 2017 )1. Gursimran Singh S/o Harpal SinghR/o Village Ganna Pind,Tehsil PhillaurJalandharPun...

Case Number: 39

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Date of Filing: 13-02-2017

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Date of Upload: 22-07-2019

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Common FAQ

Question : Am I eligible to file case against Ashok Leyland in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Ashok Leyland ?

Answer : A complaint may be made against Ashok Leyland under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Ashok Leyland


Step 1

Contact Ashok Leyland Customer Care

The 24/7 toll-free numbers for all your queries 1800-266-3340
You can also Email at reachus@ashokleyland.com

Step 2

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Ashok Leyland.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.