Artemis

Artemis Customer Care

Address: Artemis Hospitals Sector 51, Gurugram 122001 Haryana, India

Email ID: callcenter@artemishospitals.com

Phone No: 0124-4511-111

Website : https://www.artemishospitals.com/

Latest Judgments

Total 8 Consumer Court Cases Against Artemis.

Haryana

Artemis Hospital V/S Banita Yadav

Hospital   Artemis Hospital   Artemis  

Court Name: Gurgaon

Appelant Advocate Sh. Inderjeet Yadav

Respondant Advocate

Case Number: 48

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Date of Filing: 18-01-2021

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Date of Upload: 03-05-2024

Haryana

M/s Artemis Health Institute and Others V/S Manvika Bansal

Institute   Artemis  

Court Name: Gurgaon

Appelant Advocate Shri Tarun Yadav

Respondant Advocate

Case Number: 11

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Date of Filing: 31-01-2022

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Date of Upload: 16-09-2022

Haryana

ARTEMIS HEALTH INSTITUTE V/S MANVIKA BANSAL

Institute   Artemis  

Court Name: StateCommission

Appelant Advocate VISHAL YADAV

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA,PANCHKULAFirst Appeal No.997 of 2018Date of Institution: 23.08.2018 Date of Decision: 09.12.20211. M/s Artemis Health Institute, C/o Artemis Medicare Services Ltd., At: Artemis Hospital, Sector 51, Gurugram, through its Autho...

Case Number: 453

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Date of Filing: 08-05-2019

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Date of Upload: 17-01-2022

Haryana

MANVIKA BANSWAL AND OTHES V/S M/S ARTEMIS HEALTH INSTITUTE AND OTHERS

Institute   Artemis  

Court Name: StateCommission

Appelant Advocate ROHIT GOSWAMI

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA,PANCHKULAFirst Appeal No.997 of 2018Date of Institution: 23.08.2018 Date of Decision: 09.12.20211. M/s Artemis Health Institute, C/o Artemis Medicare Services Ltd., At: Artemis Hospital, Sector 51, Gurugram, through its Autho...

Case Number: 997

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Date of Filing: 24-08-2018

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Date of Upload: 17-01-2022

Haryana

Artemis Hospital V/S Om Pate

Hospital   Artemis Hospital   Artemis  

Court Name: Gurgaon

Appelant Advocate Sh M S Punia

Respondant Advocate Sh Sandeep Chaudhary

Case Number: 432

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Date of Filing: 25-08-2017

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Date of Upload: 18-10-2019

Haryana

Artemis Medicare Services Ltd & Other V/S Baby Gunnu

Artemis  

Court Name: Gurgaon

Appelant Advocate Sh V P Yadav

Respondant Advocate Sh S K Gupta

Case Number: 274

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Date of Filing: 15-07-2013

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Date of Upload: 11-06-2019

Haryana

ARTEMIS MEDICARE SERVICES PVT.LTD. V/S G.L.AHUJA

Artemis  

Court Name: StateCommission

Appelant Advocate PANKAJ CHANDGOTHIA

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA, PANCHKULA. Complaint No. 129 of 2015 Date of the Institution: 27.07.2015 Date of Decision:- 09.03.2016Shri Girdhari Lal Ahuja (Now Deceased) son of late Sh. Daulat Ram Ahuja, resident of House No.98/8, Near Sethi Hospital,...

Case Number: 129

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Date of Filing: 24-07-2015

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Date of Upload: 29-03-2016

Haryana

Artemis Hospital Institute V/S Neetu Yadav

Hospital   Artemis Hospital   Institute   Artemis  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA Complaint No : 67 of 2013Date of Institution: 02.09.2013Date of Decision : 24.02.2016Neetu Yadav wife of late Dr. Tivender Yadav @ JaivinderGarima Yadav (minor) aged 4 years d/o late Dr. Tivender Yadav @ Jaivinder, t...

Case Number: 67

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Date of Filing: 02-09-2013

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Date of Upload: 04-05-2016

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Common FAQ

Question : Am I eligible to file case against Artemis in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Artemis ?

Answer : A complaint may be made against Artemis under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Artemis Hospital in Consumer Forum

If you want to file a complaint against Artemis Hospital, you can follow the below general steps. Keep in mind that the specific process may vary depending on your location and the nature of your complaint.


Step 1

Contact Hospital Management

Start by reaching out to the Artemis Hospital's management or customer support department. Explain your concerns and see if they can address the issue.

Note : Always submit a written complaint, so first write down the details of your complaint, including dates, times, names of individuals involved, and every relevant information. This documentation can be helpful if you need to escalate the issue.

Step 2

Contact Consumer Court

If your complaint remains unresolved even after completing all the above step, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Artemis Hospital.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.
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