Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Kerala

M/S APPLE A DAY PROPERTIES PVT. LTD. V/S BOBAN THANKACHAN THOMAS

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/11/3501. BOBAN THANKACHAN THOMASTABBOR BUNGLOW, VAKAYAR P.O, POATHANAMTHITTA DISTRICT, PIN - 689698...........Complainant(s)Versus1. M/S APPLE A DAY PROPERTIES PVT. LTD.APPLE TOWER, N.H BYE PASS PALARIVATTOM, EDAPPALLY POST, COCHIN - 24............Opp.Party(...

Case Number: 11

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Date of Filing: 01-07-2011

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Date of Upload: 30-11--0001

NCDRC

WILLIAM D. HOOPS & ANR. V/S M/S. BIG APPLE MANUFACTURING

Apple   Apple  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4012 OF 2010(Against the Order dated 08/06/2010 in Appeal No. 1202/2008 of the State Commission Andhra Pradesh)1. M/S. BIG APPLE MANUFACTURING1-8-167 to 179, S.D. Road, Behind HDFC Bank, Paradise Circl...

Case Number: 4012

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Date of Filing: 28-10-2010

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Date of Upload: 10-03-2011

Gujarat

AN. APPLE BANANA VENTURE V/S ASIAN GRANITE LTD.

Apple   Apple  

Court Name: StateCommission

Appelant Advocate V.P.NANAVATY

Respondant Advocate

Case Number: 8

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Date of Filing: 15-11-2008

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Date of Upload: 06-09-2021

Circuit Bench Nagpur

Case Number: 431

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Date of Filing: 15-02-2000

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Date of Upload: 12-04-2016

Meghalaya

M/S Apple Credit Corpn Ltd. & Federal Bank Ltd. V/S Shri. Sharwan Kumar Agarwall

Apple   Federal Bank  

Court Name: StateCommission

Appelant Advocate Mr. S.P. Sharma

Respondant Advocate Mrs. PDB Barua

Daily Order First Appeal No. CA 05/1997 (Arisen out of order dated in Case No. of District ) 1. Shri. Sharwan Kumar Agarwall Shillong....AppellantVersus 1. M/S Apple Credit Corpn Ltd. & Federal Bank Ltd. Madras & Guwahati....RespondentBEFORE :HONABLE MR. Ramesh Bawri ,...

Case Number: 0

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Date of Filing: 02-05-1997

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Date of Upload: 30-11--0001

Gujarat

APPLE FINIANCE LIMITED V/S SUNILBHAI J AGRAWAL + 1

Apple   Apple  

Court Name: Ahmedabad City

Appelant Advocate

Respondant Advocate

Case Number: 99

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Date of Filing: 12-07-1999

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Date of Upload: 23-02-2022

Gujarat

APPLE FINIANCE LIMITED V/S SUNILBHAI J AGRAWAL + 1

Apple   Apple  

Court Name: Ahmedabad City

Appelant Advocate

Respondant Advocate

Case Number: 99

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Date of Filing: 12-07-1999

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Date of Upload: 27-01-2022

West Bengal

Apple Finance Ltd. V/S Dilip Kumar Singh

Apple   Apple   Finance   Finance  

Court Name: South 24 Parganas

Appelant Advocate

Respondant Advocate

Case Number: 30

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Date of Filing: 18-04-2000

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Date of Upload: 18-01-2018

Gujarat

Apple Industries Service Ltd. V/S Bhanu R. Motiwala

Apple   Apple  

Court Name: Surat

Appelant Advocate

Respondant Advocate

Case Number: 0

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Date of Filing: 08-08-2000

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Date of Upload: 14-08-2020

West Bengal

M/S. Apple Computer International Pvt. Ltd. V/S Smt. Ira Rani Khaitan

Apple   Apple   Computer  

Court Name: South 24 Parganas

Appelant Advocate

Respondant Advocate

Case Number: 130

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Date of Filing: 03-04-2001

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Date of Upload: 01-10-2018

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.