Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Kerala

M/S APPLE A DAY PROPERTIES PVT. LTD. V/S P.P RAJENDRAN NAIR

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate VARGHESE M EASO

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/11/4321. P.P RAJENDRAN NAIRS/O PARAMESWARAN NAIR, LAKSHMI BHAVAN, KOTTIYAMPALAM, THALLIYOOR P.O, MALLAPPALLY THALUK, PATHANAMTHITTA DIST...........Complainant(s)Versus1. M/S APPLE A DAY PROPERTIES PVT. LTD...

Case Number: 11

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Date of Filing: 09-08-2011

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Date of Upload: 30-11--0001

Kerala

APPLE A DAY PROPERTIES PVT.LTD. V/S B HARINARAYANAN

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate H.B.SHENOY

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/11/3231. B HARINARAYANANS/O LATE C.BALAKRISHNA PODUVAL, 165 DDA RPS FLATS, SHEIKH SARAI-1, NEW DELHI-110 017...........Complainant(s)Versus1. APPLE A DAY PROPERTIES PVT.LTD.REGISTERED OFFICE, APPLE TOWER, ...

Case Number: 11

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Date of Filing: 21-06-2011

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Date of Upload: 30-11--0001

Kerala

M/S APPLE A DAY PROPERTIES PVT. LTD V/S SALIM P.H

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate A. JAYASANKAR

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/12/1221. SALIM P.HS/O HAMSA, THIRUNILATHU, EDAKAZHIYOOR, PUNNAYOOR VILLAGE, CHAVAKADU, THRISSUR DIST2. PRIYA SALIMW/O SALIM, THIRUNILATH, EDAKAZHIYOOR, PUNNAYOOR VILLAGE, CHAVAKADU, THRISSUR DIST.............

Case Number: 12

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Date of Filing: 03-03-2012

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Date of Upload: 30-11--0001

Kerala

M/S APPLE A DAY PROPERTIES PVT. LTD. V/S MATHEW P JACOB

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate VARGHESE M EASO

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/11/4911. MATHEW P JACOBPULLANETHU HOUSE, MANGALAM, VAZHAR MANGALAM POST, CHENGANNUR 689125...........Complainant(s)Versus1. M/S APPLE A DAY PROPERTIES PVT. LTD.REP. BY ITS MANAGING DIRECTOR, APPLE TOWER, N...

Case Number: 11

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Date of Filing: 14-09-2011

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Date of Upload: 30-11--0001

Chandigarh

Apple India Pvt. Ltd. V/S Manoj KUmar

Apple   Apple  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 667 of 2011 1. Manoj KUmarson of Sh. Mahabir Singh R/o House No. 418 Sector-20/A Chandigarh ...........Appellant(s)Vs.1. Apple India Pvt. Ltd.through its Managing Director, 19th floor Concorde Tower C, UB City 24 Vittal...

Case Number: 667

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Date of Filing: 14-11-2011

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Date of Upload: 30-11--0001

Kerala

M/S APPLE A DAY PROPERTIES V/S SREEPRAKASH

Apple   Apple   Properties  

Court Name: StateCommission

Appelant Advocate KUMARAPURAM.J.MOHANAN NAIR

Respondant Advocate

Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramComplaint Case No. CC/11/291. SREEPRAKASHSCHOGINI,PTP292TRIVANDRUMKERALA...........Complainant(s)Versus1. M/S APPLE A DAY PROPERTIESKOCHIERNAKULAMKERALA............Opp.Party(s) BEFORE:HONARABLE MR. ...

Case Number: 11

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Date of Filing: 25-07-2011

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Date of Upload: 30-11--0001

Kerala

M/S APPLE A DAY PROPERTIES V/S S.ASOKAN& ANR

Apple   Apple   Properties  

Court Name: StateCommission

Appelant Advocate S.REGHU KUMAR

Respondant Advocate

Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramComplaint Case No. CC/11/311. S.ASOKAN& ANRS.F,BHAVAN,KANNAMKARA,CHIRAYINKEEZHTRIVANDRUMKERALA...........Complainant(s)Versus1. M/S APPLE A DAY PROPERTIESAPPLE TOWER PALARIVATTOMernakulamKERALA........

Case Number: 11

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Date of Filing: 18-08-2011

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Date of Upload: 30-11--0001

Kerala

APPLE A DAY PROPERTIES PVT LTD. V/S K ANANDAN NAMBIAR

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate N C JOSEPH

Respondant Advocate

Complaint Case No. CC/11/5611. K ANANDAN NAMBIARS/O T K NAMBIAR, ENGINEER, KOKKUNNATH HOUSE, SATELLITE TOWNSHIP, KOCHI - 682030...........Complainant(s)Versus1. APPLE A DAY PROPERTIES PVT LTD.REGD. OFFICE AT DOOR NO. 27/1572 C, KADAVILAN BUILDING, EDAPPALLY P.O, KOCHI - 6820242. ...

Case Number: 11

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Date of Filing: 14-10-2011

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Date of Upload: 30-11--0001

Kerala

M/S APPLE A DAY PROPERTIES PVT. LTD., V/S A.G.RAJ

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate VIPINDAS T.K.

Respondant Advocate

Complaint Case No. CC/11/2671. A.G.RAJ"BABY NIVAS", EDAPPALLY P.O., KOCHI - 682 024ERNAKULAMKERALA2. VRINDA V MOHAN"BABY NIVAS", EDAPPALLY P.O., KOCHI - 682 024ERNAKULAMKERALA...........Complainant(s)Versus1. M/S APPLE A DAY PROPERTIES PVT. LTD.,APPLE TOWER, N.H.BYE PASS, EDAPPAL...

Case Number: 11

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Date of Filing: 24-05-2011

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Date of Upload: 30-11--0001

Kerala

M/s Apple A Day Properties V/S Eswara Pillai Premachendran Nair

Apple   Apple   Properties  

Court Name: StateCommission

Appelant Advocate S.Reghu Kumar

Respondant Advocate

Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramComplaint Case No. CC/11/221. Eswara Pillai Premachendran NairPrem Nivas,Veroor,Madukkummoodu,Changanacherry,KottayamKottayamKerala...........Complainant(s)Versus1. M/s Apple A Day PropertiesApple T...

Case Number: 11

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Date of Filing: 28-05-2011

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.