Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

West Bengal

Apple India Private Limited and 2 others V/S Arjun De

Apple  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Unit-1, Kolkata8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site : confonet.nic.inComplaint Case No. CC/11/1131. Arjun De61, Pratapaditya Road, Kolkata-700026.KolkataWest Bengal...........Complainant(s)Versus1. Apple India Private Li...

Case Number: 11

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Date of Filing: 07-04-2011

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Date of Upload: 30-11--0001

Kerala

APPLE A DAY PROPERTIES V/S TITUS.V.I

Apple   Apple   Properties  

Court Name: StateCommission

Appelant Advocate PRABHU VIJAYAKUMAR

Respondant Advocate

Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramComplaint Case No. CC/12/661. TITUS.V.ISTOYAN VILLA,KARIVELIL .P.O,EZHUKONE,KOLLAMKOLLAMKERALA...........Complainant(s)Versus1. APPLE A DAY PROPERTIESAPPLE TOWERS,PALARIVATTOM,NH BYE PASS ROAD,EDAPP...

Case Number: 12

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Date of Filing: 17-11-2012

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Date of Upload: 30-11--0001

Uttar Pradesh

APPLE INDIA V/S VAIBHAV SINGHAL

Apple  

Court Name: Muzaffarnagar

Appelant Advocate -

Respondant Advocate -

Case Number: 141

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Date of Filing: 08-06-2012

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Date of Upload: 21-07-2022

Kerala

Apple A Day Properties (p) Ltd V/S Ajith George

Apple   Apple   Properties  

Court Name: Pathanamthitta

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal ForumPathanamthittaComplaint Case No. CC/12/1081. Ajith GeorgeGeorge Villa, Mannam nagar P.O, Pandalam Thekkekkara Village, Adoor Taluk, pathanamthitta. ...........Complainant(s)Versus1. Apple A Day Properties (p) LtdApple Tower, N.H.Bye Pass, Edappall...

Case Number: 12

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Date of Filing: 15-06-2012

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Date of Upload: 30-11--0001

Kerala

PINE APPLE NEW TRENDS V/S SUSMITH.K

Apple  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/504/20121. SUSMITH.KKAROTH HOUSE KALLANGADI THAZHAM NANMINDA.P.O-673613KOZHIKODE...........Complainant(s)Versus1. PINE APPLE NEW TRENDSNear TOPMOST S.M.STREET KOZHIKODE-673001............Opp.Party(s) BEFORE:HONOURABLE MR. G Yadunadhan, BA.,LLB., PRESIDENTHON...

Case Number: 504

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Date of Filing: 17-11-2012

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Date of Upload: 30-11--0001

West Bengal

The Branch Manager, The Oriental Insurance Co. Ltd V/S Apple Md. Mortuja,

Apple   Apple   The Oriental Insurance   Oriental Insurance  

Court Name: Birbhum

Appelant Advocate Krishna Prasad Chatterjee

Respondant Advocate

...

Case Number: 12

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Date of Filing: 30-07-2012

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Date of Upload: 30-11--0001

Kerala

M/S APPLE A DAY PROPERTIES LIMITED V/S PRASANTH K.G.

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate SHERRU J THOMAS

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/12/5841. PRASANTH K.G.RESIDING AT PRASANTH BHAVAN,SHOORANATTUPARAMBU,VAYANASALA,ELAMAKKARA P.O,ERNAKULAM DISTRICTREPRESENTED BY P.A.HOLDERM.SANTHAMMA,PRASANTH BHAVAN,SHOORANATTUPARAMBU,ELAMAKKARA P.O,ERNAK...

Case Number: 12

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Date of Filing: 20-09-2012

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Date of Upload: 30-11--0001

Kerala

M/S APPLE A DAY PROPERTIES PVT. LTD., V/S MANOJ NARAYANAN

Apple   Properties  

Court Name: Ernakulam

Appelant Advocate K.S.DILIP

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/11/2881. MANOJ NARAYANANS/O S.NARAYANAN, SREEPADAM, KAILASH NAGAR, KALPATHY, PALAKKAD - 678 003, REPRESENTED BY HIS POWER OF ATTORNEY HOLDER MAHESH NARAYANAN, S/O S.NARAYANAN, SREEPADAM, KAILASH NAGAR, KAL...

Case Number: 11

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Date of Filing: 04-06-2011

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Date of Upload: 30-11--0001

Kerala

M/S APPLE A DAY PROPERTIES PVT.LTD., REP. BY ITS MANAGING DIRECTOR K.A.SAJU V/S LATHA RAMACHANDRAN

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate M.V.JOY

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/12/51. LATHA RAMACHANDRANW/O T.P.RAVIKUMAR, GOVERNMENT EMPLOYEE, RESIDING AT NANDANAM, HARISREE COLONY, VADAKKANTHARA P.O., PALAKKAD, PIN: 678 012PALAKKADERNAKULAM2. T.P.RAVIKUMARS/O P.P.ACHUTHA PISHARADY,...

Case Number: 12

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Date of Filing: 04-01-2012

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Date of Upload: 30-11--0001

Kerala

M/S APPLE A DAY PROPERTIES PVT. LTD V/S OMANA NAIR

Apple   Properties  

Court Name: Ernakulam

Appelant Advocate VARGHESE .M . EASO

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/11/4311. OMANA NAIRW/O RAJENDRAN NAIR, LAKSHMI BHAVAN, KOTTIYAMPALAM, THELLIYOOR P.O, MALLAPPALLY THALUK, PATHANAMTHITTA DIST............Complainant(s)Versus1. M/S APPLE A DAY PROPERTIES PVT. LTDREP. BY IT...

Case Number: 11

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Date of Filing: 09-08-2011

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.