Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Karnataka

1. Apple India Private Ltd V/S Mr. Abishek Mann

Apple   Apple  

Court Name: Dakshina Kannada

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. cc/95/2014( Date of Filing : 14 Mar 2014 )1. Mr. Abishek MannS/o. Shri Surrender Singh Mann Aged about Years R/at H.No 2.2.18.18.4.10 D.D. Colony Bagh Amberpet Hyderabad 500 013, Andhra Pradesh ...........Complainant(s)Versus1. 1. Apple India Pr...

Case Number: 95

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Date of Filing: 14-03-2014

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Date of Upload: 18-12-2018

Kerala

APPLE A DAY PROPERTIES PVT LTD V/S LAWRANCE N.P.

Apple   Properties  

Court Name: Ernakulam

Appelant Advocate R.O.MUHAMMED SHEMEEM

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/12/8061. LAWRANCE N.P.S/O N.J.PETER,NADUVILATHARA HOUSE,PANDIT KARUPPAN ROAD,THEVARA P.O.,ERNAKULAM,PIN-682 013...........Complainant(s)Versus1. APPLE A DAY PROPERTIES PVT LTDGROUND FLOOR,APPLE TOWER,N.H.B...

Case Number: 12

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Date of Filing: 24-12-2012

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Date of Upload: 30-11--0001

Kerala

APPLE A DAY PROPERTIES V/S K.S.R.MENON

Apple   Apple   Properties  

Court Name: StateCommission

Appelant Advocate PRABHU VIJAYAKUMAR

Respondant Advocate

Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramComplaint Case No. CC/12/671. K.S.R.MENONKOTTACKAL,SASTHAMANGALAMTRIVANDRUMKERALA...........Complainant(s)Versus1. APPLE A DAY PROPERTIESAPPLE TOWERT,PALARIVATTOM,NH BYE PASS ROADERNAKULAMKERALA.......

Case Number: 12

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Date of Filing: 17-11-2012

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Date of Upload: 30-11--0001

Maharashtra

APPLE INDIA PVT. LTD. V/S SHAILESH SHAH

Apple   Apple  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

CC NO. 40 Of 20141. SHAILESH SHAHG-4, VENUS APT. R.G.THADANI MARG, WORLI SEAFACE, MUMBAI 400 018............Complainant(s)Versus1. APPLE INDIA PVT. LTD.19TH FLOOR, CONCORDE TOWER C, 4B CITY NO.24, VITTAL MALLAYA ROAD, BANGLORE 560 001.2. RSG INFOTECT PVT. LTD.SHOP NO.9, GROUND FL...

Case Number: 40

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Date of Filing: 21-02-2014

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Date of Upload: 30-11--0001

NCDRC

RAKESH VARMA V/S APPLE FINANCE LTD.

Apple   Apple   Finance   Finance  

Court Name: NCDRC

Appelant Advocate MR. PUNIT K. BHALLA

Respondant Advocate MR. AMARJIT SINGH BEDI, MD. ASFAR HEYAT WARSI & MS. NEHA KAPOOR

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1934 OF 2013(Against the Order dated 14/03/2013 in Appeal No. 95/2012 of the State Commission Delhi) WITH IA/3172/20131. APPLE FINANCE LTD.THROUGH ITS AUTHORISED REP MR. PARAG DESPANDE, HAVING ITS REG...

Case Number: 1934

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Date of Filing: 10-05-2013

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Date of Upload: 21-03-2014

Kerala

APPLE A DAY PROPERTIES PVT. LTD V/S V. SHIVA PRASAD

Apple   Properties  

Court Name: Ernakulam

Appelant Advocate JACOB MATHEW MANALIL

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/12/3271. V. SHIVA PRASADSREYAS, NEAR RADIO STATION JUNCTION, ENGINEERING COLLEGE P.O, PANGAPPARA VILLAGE, THIRUVANANTHAPURAM 695 581...........Complainant(s)Versus1. APPLE A DAY PROPERTIES PVT. LTDAPPLE TO...

Case Number: 12

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Date of Filing: 31-05-2012

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Date of Upload: 30-11--0001

Maharashtra

Apple Finance Ltd., V/S Anita Vijay Bhosale,

Apple   Finance   Finance  

Court Name: Pune

Appelant Advocate -

Respondant Advocate -

Complaint Case No. CC/12/6411. Anita Vijay Bhosale,Ambavihar Soceity, B-15, 3rd floor, NIBM Rd., Kondhwa, Pune-48...........Complainant(s)Versus1. Apple Finance Ltd.,A) 8, Apeejay House, 130, Mumbai Samachar Marg, Mumbai-23. B) 11/13, Botawala Bldg., 1st floor, Opp. Horniman Circ...

Case Number: 12

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Date of Filing: 27-12-2012

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Date of Upload: 30-11--0001

Kerala

APPLE A DAY PROPERTIES PRIVATE LIMITED V/S ALFRED MATHULLA PALACKAMANNIL

Apple   Apple   Properties  

Court Name: Ernakulam

Appelant Advocate JACOB MATHEW MANNIL

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/12/5621. ALFRED MATHULLA PALACKAMANNIL48/2138 MOOLAN HOUSE, NERICHATRA LANE, PERANDOOR ROAD, ELAMAKKARA - 6820262. DIGI GEORGE48/2138 MOOLAN HOUSE, NERICHATRA LANE, PERANDOOR ROAD, ELAMAKKARA - 682026........

Case Number: 12

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Date of Filing: 13-09-2012

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Date of Upload: 30-11--0001

Kerala

APPLE A DAY PROPERTIES PRIVATE LIMITED V/S CMDR. N JAYAKRISHNAN

Apple   Properties  

Court Name: Ernakulam

Appelant Advocate JACOB MATHEW MANALIL

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/12/5631. CMDR. N JAYAKRISHNANKRISHNANJALI, 434/XI QTRS ROAD, ALWAYE 1, ALWAYE TALUK, ERNAKULAM...........Complainant(s)Versus1. APPLE A DAY PROPERTIES PRIVATE LIMITEDAPPLE TOWER, PALARIVATTOM - EDAPPALLY B...

Case Number: 12

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Date of Filing: 13-09-2012

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Date of Upload: 30-11--0001

Kerala

APPLE A DAY PROPERTIES PRIVATE LIMITED V/S A.M.SASIDHARAN

Apple   Properties  

Court Name: Ernakulam

Appelant Advocate JACOB MATHEW MANALIL

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/13/11. A.M.SASIDHARANSILPA,HNR NO.8,HARIHAR NAGAR,THEVARA P.O.,KOCHI-13...........Complainant(s)Versus1. APPLE A DAY PROPERTIES PRIVATE LIMITEDAPPLE TOWER,PALARIVATTOM-EDAPALLY BYE PASS ROAD,EDAPALLY P.O.K...

Case Number: 13

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Date of Filing: 01-01-2013

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.