Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Karnataka

Apple Inc V/S Arun Madhavan 2/33 Viralaivilai, Bathelpuram PO.

Apple  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Case Number: 153

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Date of Filing: 06-06-2023

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Date of Upload: 20-04-2024

Haryana

Apple India Pvt. Ltd. V/S Annu

Apple  

Court Name: Rohtak

Appelant Advocate Sh. Sunil Hooda

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Execution Application No. EA/24/36( Date of Filing : 05 Mar 2024 )InComplaint Case No. CC/23/1611. AnnuS/o Sh. Jai Singh R/o Village Bedwa, Tehsil Meham, District Rohtak............Appellant(s)Versus1. Apple India Pv...

Case Number: 24

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Date of Filing: 05-03-2024

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Date of Upload: 19-04-2024

Rajasthan

Apple India Pvt. Ltd V/S Shubham

Apple  

Court Name: Bikaner

Appelant Advocate Manish 9460313510

Respondant Advocate

Case Number: 218

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Date of Filing: 22-08-2023

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Date of Upload: 08-04-2024

Haryana

Apple India Private Limited V/S Aryan Malik

Apple  

Court Name: Rohtak

Appelant Advocate Complainant In Person

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/24/162( Date of Filing : 03 Apr 2024 )1. Aryan MalikS/o Devender Malik, R/o Street 7, Baba Mastnath Nagar, Rohtak-124001, Haryana............Complainant(s)Versus1. Apple India Private Limiteda c...

Case Number: 24

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Date of Filing: 03-04-2024

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Date of Upload: 12-04-2024

Uttar Pradesh

APPLE INDIA PVT LTD V/S SHASHWAT AGARWAL

Apple  

Court Name: Lucknow-II

Appelant Advocate SUBIR SARKAR

Respondant Advocate

Case Number: 25

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Date of Filing: 03-02-2017

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Date of Upload: 01-04-2024

Gujarat

APPLE WOOD ESTAE PVT LTD AND 0 V/S CHANDRABA CHNADRASINH RANA

Apple  

Court Name: Ahmedabad Rural

Appelant Advocate A.N.PATEL

Respondant Advocate V.M.PANCHOLI

Case Number: 15

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Date of Filing: 06-05-2015

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Date of Upload: 30-03-2024

Kerala

M/s apple India Private Limited., V/S Mr.Jabir.T.C

Apple  

Court Name: Kannur

Appelant Advocate Babu Mandein

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/22/2021( Date of Filing : 27 Jan 2021 )1. Mr.Jabir.T.CS/o Assu Haji,Darul Falah,Machery,Mowanchery.P.o,kannur-670613............Complainant(s)Versus1. M/s apple India Private Limited.,19th Floor,Concorde Tower C,...

Case Number: 22

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Date of Filing: 27-01-2021

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Date of Upload: 02-04-2024

Kerala

APPLE V/S HANAN RAMEES

Apple  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/538/2023( Date of Filing : 13 Dec 2023 )1. HANAN RAMEESNASER,JAYANTHI ROAD, CHALAD, KANNURKANNURKERALA...........Complainant(s)Versus1. APPLE19TH FLOOR, CONCORDE TOWER C, UB CITY, NO.24, VITTAL MALLYA ROAD, BANGA...

Case Number: 538

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Date of Filing: 13-12-2023

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Date of Upload: 02-04-2024

Madhya Pradesh

Mess. Apple Electric Agency V/S Dileep Ahirwar

Apple  

Court Name: Chhatarpur

Appelant Advocate Shri Mukhtiyar Ali

Respondant Advocate

Case Number: 22

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Date of Filing: 21-06-2022

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Date of Upload: 18-03-2024

Karnataka

Apple India Pvt. Ltd., V/S Sri.Rakesh.C

Apple  

Court Name: Bangalore 2nd Additional

Appelant Advocate V.Manjunatha

Respondant Advocate

Case Number: 21

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Date of Filing: 23-01-2023

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Date of Upload: 15-03-2024

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.