Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Punjab

Apple India V/S Ashish Jain

Apple   Apple  

Court Name: Ludhiana

Appelant Advocate Rajeev Malhotra Adv.

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, LUDHIANA. C.C.No.41 of 15.01.2015 Date of decision:17.04.2015 Ashish Jain son of Sh.Keemti Lal Jain, resident of H.No.3776/1, Street No.14, New Madhopuri, Sundar Nagar, Ludhiana. ….Complainant. Versus1.Apple India., 1...

Case Number: 15

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Date of Filing: 15-01-2015

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Date of Upload: 29-05-2015

Punjab

M/s Apple India Pvt.Ltd V/S Chanpreet Singh

Apple   Apple  

Court Name: Ludhiana

Appelant Advocate Gurpreet Singh

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, LUDHIANA. C.C.No.872 of 19.12.2014 Date of decision:15.04.2015 Chanpreet Singh s/o Sh.Joga Singh, House No.416, Block-9, Mohalla Bajra, Chauri Sarak, Ludhiana. ….Complainant. Versus 1.M/s Apple India Pvt. Ltd., 19th F...

Case Number: 14

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Date of Filing: 19-12-2014

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Date of Upload: 23-04-2015

Telangana

Apple India Pvt. Ltd. V/S K Meera Krishna

Apple   Apple  

Court Name: Hyderabad

Appelant Advocate Party in Person

Respondant Advocate

Case Number: 36

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Date of Filing: 24-01-2015

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Date of Upload: 04-05-2015

Gujarat

Apple Care V/S Jayantibhai Ghoniya

Apple  

Court Name: Rajkot

Appelant Advocate S G Bavisi

Respondant Advocate S C Popat

Case Number: 14

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Date of Filing: 31-03-2014

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Date of Upload: 17-04-2015

Chandigarh

Apple India Pvt. Ltd. V/S Ramandeep Singh

Apple  

Court Name: DF-II

Appelant Advocate Trilochan Singh, Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU.T. CHANDIGARHConsumer Complaint No.:524/2014Date of Institution:09.10.2014Date of Decision:27/02/2015Ramandeep Singh aged about 28 years son of Sh.Gurcharan Singh r/o K.No.155, Phase-4, Mohali. ... Complainant.Versus1. Apple India Pv...

Case Number: 524

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Date of Filing: 09-10-2014

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Date of Upload: 10-03-2015

Gujarat

APPLE HOSPITAL 2.UNITED INDIA INS. CO. LTD. V/S RAKESHBHAI K THAKKAR

Apple   Apple   Hospital  

Court Name: Ahmedabad Addl

Appelant Advocate PRARTHNA M JOSHI

Respondant Advocate C R KOTHADI/P P LAKHANI

Case Number: 14

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Date of Filing: 05-06-2014

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Date of Upload: 07-04-2015

NCDRC

APPLE INDIA PVT. LTD. & ANR. V/S PRASHANT MEHTA

Apple   Apple  

Court Name: NCDRC

Appelant Advocate MR. HIMANSHU KAPOOR, MS. PRIYA PATHANIA & MR. ADARSH RAMAKRISHNAN

Respondant Advocate M/S. ARCHER & ANGEL

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2700 OF 2014(Against the Order dated 09/05/2014 in Appeal No. 338/2014 of the State Commission Delhi)1. PRASHANT MEHTAS/O MR.M.L MEHTA, R/O AB-11 MATHURA ROAD, OPP GATE NO-5, PRAGATI MAIDAN NEW DELHI- ...

Case Number: 2700

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Date of Filing: 04-07-2014

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Date of Upload: 22-12-2014

Kerala

M/s Apple India Pvt. Ltd. V/S Prasad P.S

Apple  

Court Name: Kottayam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/211/20141. Prasad P.SParackal House Vallappadu , Pala P.O. Pin- 686575KottayamKerala...........Complainant(s)Versus1. M/s Apple India Pvt. Ltd.19 Floor, Concorde , Tower C, V B City no. 24, Vittal Mallya Roa...

Case Number: 211

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Date of Filing: 12-06-2014

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Date of Upload: 30-11--0001

Kerala

M/s APPLE TREE CHITS INDIA Pvt Ltd V/S VENUGOPALAN

Apple   Apple  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION, KOZHIKODEComplaint Case No. CC/177/20141. VENUGOPALANVINEETHALAYAM HOUSE, VEZHUPPOOR, THAMARASSERY(PO), KOZHIKODE-673573...........Complainant(s)Versus1. M/s APPLE TREE CHITS INDIA Pvt LtdREGD.OFFICE,V/421 H,1st FLOOR, VRUNDAVAN SHO...

Case Number: 177

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Date of Filing: 26-03-2014

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Date of Upload: 30-11--0001

West Bengal

POLYMECH PLAST MACHINES LTD. V/S APPLE PLAST PRIVATE LIMITED

Apple   Apple  

Court Name: StateCommission

Appelant Advocate ALOK MUKHERJEE. Mr. Animesh Shah.

Respondant Advocate P.K. BASU

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Execution Application No. SC/45/EX/1995In1/20041. APPLE PLAST PRIVATE LIMITED44, MALI PANCHGHARA STREET, LILUAH, DIST. HOWRAH, WEST BENGAL...........Appellant(s)Versus1. POLYMECH PLAS...

Case Number: 45

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Date of Filing: 20-08-2005

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.