Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
The Incharge, Apple Mobile Service Centre V/S Rajinder Dhingra
Court Name: Firozpur
Appelant Advocate Mukesh Goyal
Respondant Advocate H.Bajaj
Case Number: 369
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Date of Filing: 19-08-2015
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Date of Upload: 22-01-2016
Apple India, Pvt. Ltd. V/S Manoj Kumar
Court Name: DF-I
Appelant Advocate Davinder Kumar
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/851/2014Date of Institution:23/12/2014Date of Decision:31/12/2015Manoj Kumar, resident of H.No.980, Saini Vihar, Phase-3, Baltana, Punjab.……….. ComplainantVERSUS...
Case Number: 851
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Date of Filing: 23-12-2014
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Date of Upload: 05-01-2016
M/s Apple India Pvt. Ltd. V/S Rajesh Goyal S/o sh Krishan Lal
Court Name: Jalandhar
Appelant Advocate Sh Ashish Goyal
Respondant Advocate
District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/437/20151. Rajesh Goyal S/o sh Krishan LalLegal Heir/Father of Deceased Parshant R/o Mohalla No.11,House No.29 Jalandhar Can...
Case Number: 437
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Date of Filing: 06-10-2015
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Date of Upload: 07-01-2016
Apple India V/S Vipin Sharma
Court Name: Hisar
Appelant Advocate Som Dutt Sharma
Respondant Advocate
Case Number: 363
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Date of Filing: 02-11-2015
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Date of Upload: 22-12-2015
Apple India Pvt. Ltd., V/S Jayashree Biradar,
Court Name: Pune
Appelant Advocate Inperson
Respondant Advocate
Case Number: 14
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Date of Filing: 04-12-2014
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Date of Upload: 06-11-2015
Apple India Pvt Ltd. V/S Sri Devajit Saikia
Court Name: Kamrup
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/2/2013( Date of Filing : 05 Jan 2013 )1. Sri Devajit SaikiaS/O- Late Tunga Bhadra Saikia, R/O- Srimantapur, Bhangagarh, Guwahati-22, Dist-Kamrup(M), Assam...........Complainant(s)Versus1. Apple India P...
Case Number: 2
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Date of Filing: 05-01-2013
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Date of Upload: 09-05-2022
APPLE INDIA PVT LTD V/S PATEL PRATIK M.CO.OP
Court Name: Surat Addl
Appelant Advocate SELF
Respondant Advocate
Case Number: 13
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Date of Filing: 25-06-2013
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Date of Upload: 30-09-2015
APPLE INDIA PVT LTD V/S P.E.THOMAS
Court Name: Ernakulam
Appelant Advocate BINITHA JAMES
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/13/4601. P.E.THOMASPULINATTU HOUSE,50/934 A,BANK JUNCTION,EDAPALLY,ERNAKULAM DISTRICT...........Complainant(s)Versus1. APPLE INDIA PVT LTD19 TH FLOOR,CONCORDE TOWER C UB CITY NO.24,VITTAL MALLYA ROAD,BANGA...
Case Number: 13
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Date of Filing: 25-06-2013
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Date of Upload: 23-09-2015
Apple India Private Lmited. V/S Pankaj Nanda
Court Name: DF-I
Appelant Advocate Devinder Kumar
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/176/2015Date of Institution:20/03/2015Date of Decision:11/08/2015Pankaj Nanda son of Shri K.K. Nanda, resident of House No. 3365, Sector 15-D, Chandigarh.….ComplainantVs.1. Ap...
Case Number: 176
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Date of Filing: 20-03-2015
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Date of Upload: 17-08-2015
M/s Swaggat, Authorized Dealer., Consumer Support, Apple India Limited V/S Rakesh Gautam S/o Balraj Gautam
Court Name: Karnal
Appelant Advocate Akash Gupta
Respondant Advocate Vineet Rathore
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No.083 of 2015 Date of instt. 06.05.2015 Date of decision: 10.09.2015Rakesh Gautam son of Shri Balraj Gautam resident of house No.29-A, Chaman Garden, Railway Road, Karnal (Haryana). ………....
Case Number: 83
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Date of Filing: 06-05-2015
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Date of Upload: 30-09-2015
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.