Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
APPLE INDIA PVT LTD V/S KASHYAP N GOHIL
Court Name: Ahmedabad Rural
Appelant Advocate R.U.NAHAR
Respondant Advocate M.K.DUDHIYA
Case Number: 16
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Date of Filing: 11-01-2016
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Date of Upload: 02-04-2016
APPLE INDIA PVT. LTD. V/S BINOY SHAH
Court Name: DCF, South Mumbai
Appelant Advocate
Respondant Advocate
Case Number: 81
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Date of Filing: 29-03-2014
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Date of Upload: 23-03-2016
Apple india pvt ltd V/S Praveen kumar jain
Court Name: Sawai Madhopur
Appelant Advocate Anil jain
Respondant Advocate
Case Number: 51
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Date of Filing: 01-02-2016
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Date of Upload: 10-03-2016
Apple India Private Limited, V/S Ankit Watts
Court Name: DF-II
Appelant Advocate Shranav Katyal Adv. & Raghav Gulati Adv.
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:640 of 2015Date of Institution:05.11.2015Date of Decision:03.03.2016Ankit Watts son of Sh.Purshotam Watts, Resident of House No.3160, Sector 38-D, Chandigarh. …..ComplainantVersus1] ...
Case Number: 640
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Date of Filing: 05-11-2015
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Date of Upload: 06-04-2016
Apple India Pvt Ltd.Co. V/S Astha mahandirata
Court Name: Dehradun
Appelant Advocate
Respondant Advocate
Case Number: 49
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Date of Filing: 08-10-2015
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Date of Upload: 04-03-2016
Paramjeet Singh V/S Apple India Pvt. Ltd.,
Court Name: StateCommission
Appelant Advocate Deepak Jain Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHRevision Petition No.:4 of 2016Date of Institution:16.02.2016Date of Decision:18.02.2016APPLE India Pvt. Ltd., 19 Floor, Concorde Tower C UB City, No.24, Vittal Mallya Road, Bangalore – 560001 through its authoris...
Case Number: 4
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Date of Filing: 16-02-2016
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Date of Upload: 19-02-2016
M/s. Apple Broadband Services Private Limited V/S Gorrela Aravind,
Court Name: East Godwari-II at Rajahmundry
Appelant Advocate A.Venkateswara Rao
Respondant Advocate -
Date of filing: 06.11.2015 Date of Order: 01.02.2016BEFORE THE DISTRICT CONSUMER FORUM-II, EAST GODAVARIDISTRICT AT RAJAHMUNDRY PRESENT: Smt H.V. Ramana, B.Com., L.L.M., PRESIDENT(FAC) Sri A. Madhusudana Rao, M.Com., B.L., MEMBER Monday, the 1st day of February, 2016C.C.No.68 /...
Case Number: 68
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Date of Filing: 18-11-2015
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Date of Upload: 29-02-2016
Ashish Jain V/S M/s Apple India Pvt. Ltd.
Court Name: StateCommission
Appelant Advocate Deepak Shaini
Respondant Advocate
Case Number: 604
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Date of Filing: 15-06-2015
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Date of Upload: 17-02-2016
The M.D., Apple India Pvt. Ltd. V/S Manju Rani
Court Name: DF-I
Appelant Advocate In person
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/541/2015Date of Institution:14/08/2015Date of Decision:29/01/2016Manju Rani r/o 155, Sector 22-A, Chandigarh…..ComplainantV E R S U S1. The M.D., Apple India Pvt. Ltd., 19th Floo...
Case Number: 541
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Date of Filing: 14-08-2015
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Date of Upload: 03-02-2016
Apple India Pvt Ltd Through ist Manager V/S Ajinat Nivruty Sonavne Through its niteen Ajinat Sonavane
Court Name: Aurangabad
Appelant Advocate Adv
Respondant Advocate Adv
Case Number: 15
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Date of Filing: 14-08-2015
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Date of Upload: 20-01-2016
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.