Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
APPLE INDIA PVT LTD & ORS V/S SH ADITYA VOHRA
Court Name: South West
Appelant Advocate
Respondant Advocate
...
Case Number: 16
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Date of Filing: 13-07-2016
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Date of Upload: 24-08-2016
APPLE I V/S JAPAT RAWAT
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTComplaint Case No. CC/462/20151. JAPAT RAWATR/O C-5 RAMPRASTHA GHAZIABAD 201011...........Complainant(s)Versus1. APPLE IF25 1 FLOOR PREET VIHAR NEW DELHI-92............Opp.Party(s) BEFORE:HON'BLE MR. SUKHDEV.SINGH ...
Case Number: 462
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Date of Filing: 30-06-2015
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Date of Upload: 04-08-2016
M/s Apple India Pvt. Ltd. V/S Vivek Gupta S/o Sh Prem Sagar Gupta
Court Name: Jalandhar
Appelant Advocate Sh Ashish Goyal
Respondant Advocate
District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/438/20151. Vivek Gupta S/o Sh Prem Sagar GuptaR/o H.No.319,Shaheed Udham Singh NagarJalandharPunjab...........Complainant(s)...
Case Number: 438
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Date of Filing: 06-10-2015
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Date of Upload: 15-07-2016
Apple India Pvt. Ltd., V/S Jayashree Biradar,
Court Name: Pune
Appelant Advocate
Respondant Advocate
Case Number: 16
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Date of Filing: 19-01-2016
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Date of Upload: 21-09-2016
Apple India Pvt. Ltd. V/S Neeraj Sehgal
Court Name: DF-I
Appelant Advocate Sanjeev Sharma
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/551/2015Date of Institution:19/08/2015Date of Decision:08/06/2016Neeraj Sehgal S/o Sh. R.P. Sehgal, resident of House No.363, Sector 17, Panchkula, Haryana.….......ComplainantV E...
Case Number: 551
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Date of Filing: 19-08-2015
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Date of Upload: 10-06-2016
Apple India Pvt. Ltd. V/S Nirmal Singh
Court Name: Panipat
Appelant Advocate Sh. Anil Kumar Rawal
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMPANIPATExecution Application No. EA/15/39InComplaint Case No. CC/15/171. Nirmal SinghSon of Sh. Devi SinghR/O H.No. 163 Village- BhainswalPanipatHaryana...........Appellant(s)Versus1. Apple India Pvt. Ltd.19th floor, Concorde Tower-C, UB ...
Case Number: 15
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Date of Filing: 16-06-2015
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Date of Upload: 29-06-2016
Consumer Support, Apple India pvt.ltd, Manager V/S Kamar Ahmad
Court Name: Kota
Appelant Advocate Ahmad Hussian
Respondant Advocate
Case Number: 83
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Date of Filing: 18-03-2015
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Date of Upload: 03-06-2016
APPLE WOOD ESTAE PVT LTD V/S VIKASH K SHETH
Court Name: Ahmedabad Rural
Appelant Advocate R.U.NAHAR
Respondant Advocate
Case Number: 16
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Date of Filing: 18-04-2016
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Date of Upload: 24-05-2016
M/s Apple India Pvt. Ltd. V/S Chanpreet Singh
Court Name: StateCommission
Appelant Advocate N.S.Dadwal
Respondant Advocate
Case Number: 141
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Date of Filing: 17-02-2016
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Date of Upload: 26-05-2016
manager, Apple India Co.Pvt. Ltd. V/S Ashd
Court Name: Shambhal
Appelant Advocate DEVENDER VERSHNEY
Respondant Advocate
Case Number: 115
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Date of Filing: 08-09-2015
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Date of Upload: 17-05-2016
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.