Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

West Bengal

Apple India Pvt. Ltd. and 3 others V/S Aman Bajaj

Apple   Apple   Bajaj  

Court Name: Kolkata-I(North)

Appelant Advocate Debangshu Dinda

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/305/20161. Aman Bajaj16/1, Loudon Street, Kolkata - 700017............Complainant(s)Versus1. Apple India Pvt. Ltd. and 3 othe...

Case Number: 305

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Date of Filing: 18-08-2016

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Date of Upload: 29-11-2016

Punjab

Apple India Pvt. Ltd. V/S Kanwar Pahul Singh

Apple   Apple  

Court Name: Amritsar

Appelant Advocate Harsimrandeep Kaur

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/16/4401. Kanwar Pahul SinghHathi Gate, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Apple India Pvt. Ltd.19th floor, Concorde Tower C, UB City...

Case Number: 16

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Date of Filing: 05-09-2016

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Date of Upload: 25-11-2016

Delhi

APPLE V/S BODY SINGH

Apple   Apple  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, EAST, Govt of NCT Delhi CONVENIENT SHOPPING CENTRE, 1st FLOOR, SAINI ENCLAVE, DELHI 110092 Consumer complaint no. 764 /2015 Date of Institution 01/10/2015 Order Reserved on 21/11/2016 Date of Order 09/12/2016 In matter ofMr. Boby S...

Case Number: 764

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Date of Filing: 30-09-2015

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Date of Upload: 28-04-2017

Chandigarh

The M.D., Apple India Pvt. Ltd. V/S Manju Rani

Apple  

Court Name: DF-I

Appelant Advocate In person

Respondant Advocate

District Consumer Disputes Redressal Forum-I, U.T., Chandigarh Execution Application NO. 89 OF 2016in CC/541/2015Manju Rani Vs The M.D., Apple India Pvt. Ltd. & ors. BEFORE: DR.MANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Complainant in pe...

Case Number: 89

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Date of Filing: 19-05-2016

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Date of Upload: 08-12-2016

Circuit Bench Nagpur

Transamedrica Apple Distribution Finance Ltd., V/S Ramashankarji Devidinji Gupta

Apple   Apple   Finance   Finance  

Court Name: StateCommission

Appelant Advocate Adv.K.N.Deshmukh

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURFirst Appeal No. A/03/447(Arisen out of Order Dated 10/02/2003 in Case No. cc/02/51 of District State Commission)1. Ramashankarji Devidinji GuptaBhamtipura, Wardha, Tah. & Distt. WardhawrdhaM.S........

Case Number: 3

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Date of Filing: 26-03-2003

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Date of Upload: 17-11-2016

Punjab

Rajinder Dhingra V/S The Incharge, Apple Mobile

Apple   Apple   Mobile  

Court Name: StateCommission

Appelant Advocate Manmeet Singh Rana

Respondant Advocate

Case Number: 303

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Date of Filing: 12-04-2016

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Date of Upload: 30-11-2016

Delhi

APPLE INDIA V/S ALAM KHURSHID

Apple   Apple  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 905/14Alam KhurshidU-222, C/o Shah TechNear Metro Pillar # 33Shakarpur, Delhi – 110 092 ….ComplainantVs.Apple ...

Case Number: 905

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Date of Filing: 25-09-2014

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Date of Upload: 29-09-2020

Delhi

APPLE V/S ONKAR SINGH

Apple   Apple  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 446/15Onkar SinghS/o Shri Manjeet SinghR/o F-Block, 14/5B, Krishna NagarDelhi- 110 051 ….ComplainantVs.Radius Syste...

Case Number: 446

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Date of Filing: 24-06-2015

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Date of Upload: 10-04-2017

Chandigarh

Apple Store (Mobile Company) V/S Ravi Kant

Apple   Apple  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU.T. CHANDIGARHConsumer Complaint No.:409/2016Date of Institution:10.06.2016Date of Decision:03.10.2016 Ravi Kant s/o Sh.Hem Raj r/o H.No.990, Village Kishangarh, UT, Chandigarh. ... Complainant.Versus1. Apple Store (Mobile Company), ...

Case Number: 409

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Date of Filing: 10-06-2016

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Date of Upload: 26-10-2016

Delhi

APPLE INDIA V/S SHRADDHA

Apple   Apple  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTComplaint Case No. CC/716/20141. SHRADDHAR/O H. NO.42,GURU ANGAD NAGAR EXTN LAXMI NAGAR DELHI-92...........Complainant(s)Versus1. APPLE INDIA AA-18,SWASTHIYA VIHAR,VIKAS MARG DELHI-92............Opp.Party(s) BEFORE...

Case Number: 716

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Date of Filing: 08-08-2014

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Date of Upload: 05-10-2016

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.