Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Apple India Pvt. Ltd. V/S Japneet Kour
Court Name: Durg
Appelant Advocate Mr. Amit Kumar Bhatt
Respondant Advocate
Case Number: 16
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Date of Filing: 03-02-2016
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Date of Upload: 06-02-2017
Apple India Pvt. Lmt V/S Keny Thomas
Court Name: Kottayam
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/243/20161. Keny ThomasZachariah Thengunikkunnathil House Kulanada Kozhencherry Taluk KottayamKerala...........Complainant(s)Versus1. Apple India Pvt. Lmt19th Floor, Tower C UB City BangloreKarnataka............
Case Number: 243
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Date of Filing: 26-08-2016
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Date of Upload: 23-02-2017
Red Apple Hotel/Restaurant V/S Rishav Goyal
Court Name: Sangrur
Appelant Advocate Shri Jagtar Singh Kaler
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRURJUDICIAL COURT COMPLEX, 3RD FLOOR, SANGRUR (148001)PUNJABComplaint Case No. CC/569/20161. Rishav GoyalRishav Goyal s/o Harminder Pal Goyal, resisdent od Sadian Wala mohala, Backside of Dr. Subash Jindal Clinic, Dhuri, Dist.Sangru...
Case Number: 569
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Date of Filing: 22-09-2016
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Date of Upload: 30-01-2017
RED APPLE HOMES V/S RAHUL VERMA
Court Name: Ghaziabad
Appelant Advocate NAVEEN SRIVASTAV
Respondant Advocate
Case Number: 410
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Date of Filing: 04-11-2015
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Date of Upload: 17-01-2017
Case Number: 412
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Date of Filing: 04-11-2015
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Date of Upload: 17-01-2017
RED APPLE HOMEZ V/S RAKESH SHARMA
Court Name: Ghaziabad
Appelant Advocate NAVEEN SRIVASTAVA
Respondant Advocate
Case Number: 472
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Date of Filing: 17-12-2015
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Date of Upload: 17-01-2017
APPLE MOBILE V/S CHARU GUPTA
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, EAST, Govt of NCT Delhi CONVENIENT SHOPPING CENTRE, 1st FLOOR, SAINI ENCLAVE, DELHI 110092 Consumer complaint no. 331 /2015 Date of Institution 22/05/2015 Order Reserved on 22/05/2016 Date of Order 10/01/2017 In matter ofMs Cha...
Case Number: 331
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Date of Filing: 11-05-2015
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Date of Upload: 03-03-2017
Case Number: 304
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Date of Filing: 05-10-2016
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Date of Upload: 01-02-2017
M/S. Apple India Pvt. Ltd. V/S Mohit
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI),‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE,NEW DELHI-110001Case No.C.C./1115/2013 Dated:In the matter of:SHRI MOHITS/o Shri Bhupender KumarR/o 9936, Sarai Rohilla,New Rohtak Road, Karol BaghNew Delhi-110005&...
Case Number: 1115
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Date of Filing: 23-12-2013
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Date of Upload: 01-02-2017
Apple India Private Limited V/S Mandeeo Kumar
Court Name: Firozpur
Appelant Advocate Gurwinder Singh Sandhu
Respondant Advocate M.L Chugh
Case Number: 327
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Date of Filing: 08-07-2016
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Date of Upload: 03-01-2017
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.