Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Manager customer support Apple India Pvt. Limited V/S Ravindra Kanabur,
Court Name: Bangalore 2nd Additional
Appelant Advocate In person
Respondant Advocate
Case Number: 1300
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Date of Filing: 13-07-2015
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Date of Upload: 04-03-2017
Apple India Private Limited V/S Sahil Hans
Court Name: Karnal
Appelant Advocate Mohit Sachdeva
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Execution no. 58 of 2016 Date of instt.:12.09.2016 Date of decision 28.2.2017Sahil Hans son of Shri Ramesh Hans resident of House no.307/3, New Prem Colony, Kaithal Road, Karnal.…………..Com...
Case Number: 58
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Date of Filing: 12-09-2016
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Date of Upload: 03-03-2017
Apple India, Pvt. Ltd. V/S Manoj Kumar
Court Name: DF-I
Appelant Advocate Davinder Kumar
Respondant Advocate
CHANDIGARH DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IFinal OrderExecution Application No. EA/24/2016InComplaint Case No. CC/851/20141. Manoj KumarR/o 980, Saini Vihar, Phase-3, Baltana, Punjab............Appellant(s)Versus1. Apple India, Pvt. Ltd.19th floor, coc-corde tower-C,U...
Case Number: 24
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Date of Filing: 11-02-2016
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Date of Upload: 02-03-2017
Apple India Pvt. Ltd. V/S Pallavi
Court Name: SAS Nagar Mohali
Appelant Advocate Nitin Gupta
Respondant Advocate
Heading1Heading2Complaint Case No. CC/158/20151. PallaviW/o Amit Dua R/o H.No.1, Sector 4, HUDA Nagaingarh Distt. Ambala, 134203, Haryana............Complainant(s)Versus1. Apple India Pvt. Ltd.19th Floor, concorde Tower C, UB City No.24, Vittal Mallya Road, Banlore-560001 through...
Case Number: 158
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Date of Filing: 09-04-2015
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Date of Upload: 22-02-2017
M/s Apple India Pvt. Ltd. V/S Rajesh Goyal S/o sh Krishan Lal
Court Name: Jalandhar
Appelant Advocate
Respondant Advocate
District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Execution Application No. EA/28/2016InComplaint Case No. CC/437/20151. Rajesh Goyal S/o sh Krishan LalLegal Heir/Father of Deceased Parshant R/o M...
Case Number: 28
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Date of Filing: 29-04-2016
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Date of Upload: 22-02-2017
Apple India Private Limited V/S Nitesh Jawa
Court Name: Panipat
Appelant Advocate
Respondant Advocate
Case Number: 16
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Date of Filing: 25-10-2016
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Date of Upload: 17-04-2017
M/S Apple Real Inframart Pvt Ltd V/S Mohd Yunus
Court Name: StateCommission
Appelant Advocate Veer Raghav Chaubey
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Revision Petition No. RP/27/2017(Arisen out of Order Dated 20/01/2017 in Case No. C/636/2015 of District Lucknow-II)1. Mohd YunusS/O Late Sri Ali Jawaad R/O Dahiyawa...
Case Number: 27
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Date of Filing: 10-02-2017
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Date of Upload: 23-02-2017
Apple India pvt ltd V/S Randheer singh rathore
Court Name: Bikaner
Appelant Advocate Kamal kant shukla
Respondant Advocate
Case Number: 321
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Date of Filing: 07-10-2015
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Date of Upload: 13-02-2017
Case Number: 315
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Date of Filing: 16-12-2016
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Date of Upload: 14-09-2017
Apple India Private Limited V/S Kuljeet Singh
Court Name: Karnal
Appelant Advocate Mukal Sharma
Respondant Advocate Dheeraj Sachdeva
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Execution no.41 of 2016 Date of instt.: 02.02.2016 Date of decision 9.2.2017Kuljeet Singh resident of village Asmampur killa farm, P.O. Pehowa, Kukshetra. …..Complainant/DH VersusApple India Pvt. Ltd. c/o 19th...
Case Number: 41
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Date of Filing: 02-08-2016
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Date of Upload: 03-03-2017
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.